- eXcell (Folsom, CA)
- …generous employee benefits!We have a brand new opportunity for a qualified Service Delivery Manager to work onsite in Folsom, CA. This role oversees a number of key ... This position is a stakeholder-facing role and requires the manager establish and manage expectations within the business and...Support and VIP Support Act as owner of the Incident , Request, Change and Escalation processes, ensuring high levels… more
- eXcell (Chandler, AZ)
- …leading-edge training program.We have a brand new opportunity for a qualified Service Delivery Manager to work onsite in Chandler, AZ. This role oversees a number of ... This position is a stakeholder-facing role and requires the manager establish and manage expectations within the business and...Support and VIP Support Act as owner of the Incident , Request, Change and Escalation processes, ensuring high levels… more
- Serco (Colorado Springs, CO)
- **Position Description** Serco is seekingan ** ITIL Incident Manager ** to join the support desk for IMCOM/CYS. This position works with various teams to ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/66129/ itil - incident - manager %28100%25-remote-colorado%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?**… more
- Citigroup (Irving, TX)
- … technology specialists that can make the difference within Citi?** The position, " Incident Manager " provides a career opportunity by managing and driving the ... with the valuable individuals in our squad, the Major Incident Manager is responsible for leading core...Bachelor's degree or equivalent work experience **Job Family Group:** Technology **Job Family:** Infrastructure **Time Type:** Full… more
- Randstad US (Irving, TX)
- problem/ incident manager . + irving , texas + posted 6 days ago **job details** summary + $34 - $36 per hour + contract + bachelor degree + category computer and ... the broader IT team. Job Requirements: Education and Experience: Bachelor's degree in Information Technology , Computer Science, or a related field. 3-5 years of… more
- Fiserv (Marietta, GA)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Incident Manager **About the Team:** Meet Clover, the leading cloud-based integrated ... in Fintech and payments, and we move money and information in a way that moves the world. We...to restore, and incident reduction objectives. The Incident and Event Manager will work closely… more
- PSEG (Bethpage, NY)
- …we serve make this a particularly exciting time to join PSEG. **Job Summary** ** Incident Manager /Problem Manager Lead** The purpose of the Incident ... problems. **Job Specific Qualifications** **Required:** + Bachelor's Degree in Business, Information Technology , Information Systems, Computer Science, or… more
- Morgan Stanley (New York, NY)
- …programs. **Job:** **Production Management and Operational Support* **Title:** *Major Incident Manager * **Location:** *New York-New York* **Requisition ID:** ... to key clients during the life cycle of an incident . Fusion Response operates with an intent-based leadership philosophy....to manage multiple tasks simultaneously. > Understanding of the technology used in a large Enterprise infrastructure … more
- Amazon (Austin, TX)
- …applicable to current process. - Lead reviews of Incident calls to ensure every Incident Manager is consistently raising the bar. - Work with the team to ... reviews - Conduct 1 on 1 meetings with each Incident Manager that reports to you. -... Management space - 5+ Years of experience with incident and event management tools, networking, infrastructure ,… more
- Insight Global (Glen Allen, VA)
- Job Description -Look for Major Incident Management efficiencies, and propose, develop and deliver process improvements for incident management workflows. ... during Major Incidents to team members across the company. -Lead post Incident reviews to establish actions to prevent future incidents and produce comprehensive… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... tools such as: IBM Netcool Omnibus, AppDynamics, HP Operations Manager * 3 years of experience with working with...type monitoring environment * 3 years exposure to Service Management/ ITIL framework and concepts ( incident , problem, change… more
- Nuvei (Atlanta, GA)
- …and implement Incident Problem Management process and procedures based on ITIL framework + Generate and Maintain services inventory + Create and Report team ... clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer...create reporting / metrics on KPIs + Coordinate post incident root cause analysis, and review / mine data… more
- Motion Recruitment Partners (Chandler, AZ)
- …well-known Financial Services Company is looking for a Business Execution Consultant- ITIL Change Manager / Incident Management in Chandler, AZ ... Business Execution Consultant- ITIL Change Management/ Incident Management Chandler, AZ **Hybrid** Contract $53.09/hr - $59.82/hr Outstanding long-term contract… more
- CAI (Austin, TX)
- …Number** R3401 **Employment Type** Full time **Worksite Flexibility** Hybrid **Job Summary** As the Manager Incident Manager , Manager , you will be ... vendors. **Job Description** We are looking for a **Major Incident Manager ** to oversee the MIM teams...incidents **What You'll Need** Required: + Bachelor's degree in Information Technology , Computer Science, or related field… more
- Omaha Public Power District (Omaha, NE)
- …Desired: + Master's Degree in a related field + 3-5 years of experience the role of Incident Manager + 3-5 years of experience in the role or Problem Manager ... is accountable for overseeing and improving IT Service Management processes within the Technology and Security (TS) business unit. This position plays a key role in… more
- Colonial Pipeline Company (Alpharetta, GA)
- …Prioritizes, manages, and coordinates urgent and complicated support issues, this role becomes the incident manager in major Technology service issues. + Act ... products to more than 50 million Americans. **About the Manager , Technology Service Center Position** As the...You Bring to the Table:** + Bachelor's degree in Information Technology , or other related field of… more
- Meijer (Grand Rapids, MI)
- …Systems with a focus on ITIL Service Management best practices. The Incident Manager is responsible for Major Incident response-coordination of subject ... reports are maintained and up to date, including contacts information , technical diagrams, post major incident reviews....technology to issue all communications related to Major Incident Management. + Manage matrix of people, processes and… more
- CACI International (Washington, DC)
- NOSC Infrastructure Senior Watch Officer Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... will act as the central point of escalation and incident manager for IT infrastructure ...enterprise Incidents to ensure and expedite resolutions. + Provide information and status updates to leadership on priority incidents… more
- S&P Global (New York, NY)
- … Management and effective management of all High Severity Incidents. + Work as Incident Manager and coordinate tasks during the incident . Work with ... is seeking an ITSM Associate to join the Osttra Technology Operation(TOC) Team. The role encompasses managing incidents, changes...equivalent + Candidate with 4+ years of experience in ITIL Incident , Change and Problem Management processes.… more
- Insight Global (Phoenix, AZ)
- Job Description Insight Global is looking for a ITIL Process Manager to work for a large financial customer of ours. This individual will be responsible for ... transition to ITIL best practices. - Develop strong relationships with technology and business leaders. - Establish performance reporting for all IT teams and… more
