- Daiichi Sankyo, Inc. (Bernards, NJ)
- …specific operational knowledge on required technology in order to provide the service (eg ServiceNow) required- ITIL v3 or v4 certificate required Travel ... university)- Bachelor's Degree Bachelor's degree or Master's degree in Computer Science, Information Technology , or a related field required- Master's Degree… more
- New York eHealth Collaborative (New York, NY)
- …to non-technical listeners. + Healthcare information exchange (HIE) and/or healthcare information technology (HIT) knowledge desired. + Working knowledge of ... Service Desk Manager Job Details Job...improve healthcare by collaboratively leading, connecting, and integrating health information exchange across the State. Founded in 2006 by… more
- Leidos (Edwards, CA)
- …are seeking a dynamic, mission centric leader to join our organization as a Customer Service Delivery Manager (CSDM) in support of our NASA customer. This is an ... a high level of customer satisfaction. **Primary Responsibilities:** The Customer Service Delivery Manager is responsible for the Centers' centralized,… more
- HUB International (Chicago, IL)
- …Owners **Job Requirements** Education: Bachelor's degree in Business Administration, Information Technology , Organizational Change, or related field. Experience: ... and support to drive business value as designed. The Service Transformation Manager partners closely with HUB...equity and commissions for some positions._ _ _ Department Information Technology Required Experience: 2-5 years of… more
- CompuCom (Tucson, AZ)
- …an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Customer Service Delivery Manager to join our team. The Service Delivery Manager ... failures and improve quality. + Acts as the functional manager for all service management processes, being...customers and suppliers both internal and customer facing. + ITIL V3 Foundation Certification. + Detailed working knowledge of… more
- CACI International (Chantilly, VA)
- Service Relationship Manager (SRM) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... None Type of Travel: None * * * The Service Relationship Manager (SRM) leads the integration...in a fast-paced, team-based environment. + Solid understanding of ITIL + Good understanding of ServiceNow + Strong analytical,… more
- SAIC (Scott AFB, IL)
- … Level Management, synchronize efforts with the IT Service Portfolio Manager and produce customer-based additional information for each defined service ... Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended...with Work Centers throughout TCJ6. + Assist the IT Service Portfolio Manager in documenting and maintaining… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented IT Service Desk Manager The Manager will manage the Support ... managing in a Federal Government environment. The Support Desk Manager will communicate with customers calling for support on...customers calling for support on policies and/or support with e- Library system and will be required to become very… more
- International Rescue Committee (New York, NY)
- Requisition ID: req56549 Job Title: Service Desk Manager Sector: Information Technology Employment Category: Regular Employment Type: Full-Time ... our commitment to making a global impact through technology . Job Overview/Summary:In the Service Desk Manager role you will be at the forefront of driving… more
- ManTech (Stennis Space Center, MS)
- …customer request through Task Order Award **Basic Qualifications:** + An Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... advancement. We are seeking a highly skilled and motivated ** Service Catalog Manager ** to join our Network...catalog conducting regular reviews and updates verifying + the information + Develop and implement catalog management processes and… more
- TekSynap (Washington, DC)
- …efficient, secure, and up-to-date IT infrastructure . We areseekinga dedicated and experienced Service Desk Manager to lead and manage the Service Desk ... and providing problem resolution. This role is crucial inmaintainingthe Senate's technology infrastructure and ensuring seamless operations. TekSynap is a… more
- Danaher Corporation (Lodi, CA)
- …for growth. The essential requirements of the job include: + Bachelor's degree Information Technology , Computer Science, or Business Management with 9+ years of ... Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Service Delivery Manager is responsible to lead… more
- ManTech (Doral, FL)
- **ManTech** is seeking a motivated, career and customer-oriented ** Service Delivery Manager ** to join our team in **Doral, FL** . **Responsibilities include but ... and geographically dispersed enterprise, including OCONUS locations. + The ITSM Operations Manager shall monitor and report the operational status of the network;… more
- GovCIO (Columbus, OH)
- **Overview** GovCIO is currently hiring for an Service Delivery Manager to support complex operations for systems by ensuring data quality, operational ... cross-functional teams. **Preferred Skills and Experience** + Advanced certifications in IT service management (eg, ITIL , PMP, or similar). + Experience with… more
- SAIC (Reston, VA)
- …delivering mission excellence on programs of national importance. SAIC is seeking a Service Relationship Manager (SRM) to work closely with Government Product ... **Desired Education:** + Bachelor's degree in business, computer science, management information systems, or related field **Required Experience:** + 3+ years of… more
- Procter & Gamble (Mason, OH)
- …use of appropriate technical infrastructure , technology , and support models. The Service Delivery/Success Manager will work closely with the Service ... a cross-functional team consisting of experts in Research, other service lines, Information Technology (IT),...of scope, cost and schedule. + Understanding of PC/Server infrastructure , ITIL work processes, and cyber security… more
- ManTech (Herndon, VA)
- …expiration to support avoiding lapses of coverage **Required Qualifications:** + An Information Technology Infrastructure Library ( ITIL ) v4 and an ... We are seeking a highly skilled and motivated **Senior Service Delivery Program Manager ** to join our...are applied effectively and promptly + Tracking and managing infrastructure licenses and device security certificates providing notices of… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …None **Job Family:** Configuration **Skills:** Configuration Management (CM), Information Technology Infrastructure Library ( ITIL ),Services Management ... of related experience **US Citizenship Required:** Yes **Job Description:** ** Service Asset Configuration Manager (SACM)** **Responsibilities:** + Accountable… more
- ManTech (Stennis Space Center, MS)
- **ManTech** is seeking a motivated, career and customer-oriented **Senior Service Delivery Program Manager ** to provide unparalleled support to our customer and ... or **Chandler, AZ** . We are looking for a ** Service Delivery Program Manager ** to oversee the...are applied effectively and promptly + Tracking and managing infrastructure licenses and device security certificates providing notices of… more
- Guidehouse (Mclean, VA)
- …to Obtain Public Trust **What You Will Do** **:** Guidehouse is seeking Cyber Service Operations Consulting Manager to help a large federal cybersecurity program ... service development and delivery standards/best practices/templates and evaluating information assets' use, quality, and availability. There are a large number… more
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