- CACI International (Arlington, VA)
- ITSM Lead Job Category: Information Technology Time Type: Full time...of Travel: Local * * * CACI is seeking a ITSM Lead to join our service desk team. The ... ITSM Lead will be responsible for Tier 1 services...incident response and request fulfillment against customer-defined SLAs. The ITSM Lead will manage a team of technicians who… more
- MUFG (Jersey City, NJ)
- …provide more details. **Job Summary:** We are seeking an experienced ServiceNow ITOM and ITSM Specialist to join our IT team. In this role, you will be responsible ... of ServiceNow IT Operations Management (ITOM) and IT Service Management ( ITSM ) solutions. You will collaborate with cross-functional teams to ensure seamless… more
- Travelers Insurance Company (Hartford, CT)
- …1 **What Is the Opportunity?** We are seeking a highly skilled and experienced ITSM Process SME with a strong focus on Problem Management and Change Management. The ... and other parties for the adoption and integration of ITSM process that supporting attainment of corporate ITSM... ITSM process that supporting attainment of corporate ITSM goals. Controls planning and execution of the process… more
- UCLA Health (Los Angeles, CA)
- Description The ITSM & ServiceNow Program Manager will report to the Identity Platform Architecture & ITSM Manager and oversee the ServiceNow Platform and ... integration of ITSM processes for UHIT and non-UHIT stakeholders. This role...non-UHIT stakeholders. This role is responsible for ServiceNow and ITSM request intake, workflow development, queue management, project and… more
- Eliassen Group (Columbus, OH)
- **BMC Helix ITSM Engineer** **Anywhere** **Type:** Contract-to-Hire **Category:** Engineer **Industry:** Government **Workplace Type:** Remote **Reference ID:** JN ... We have an exciting opportunity for a BMC Helix ITSM Engineer with our industry-leading client. Due to federal...system monitoring + Develop BMC AR System and BMC ITSM using Developer Studio + Work with Smart Reporting… more
- MUFG (Jersey City, NJ)
- …more details. **Job Summary:** We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a ServiceNow technical expert, you ... play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management… more
- Insight Global (Richmond, VA)
- …focus on Human Resources Service Delivery (HRSD) and IT Service Management ( ITSM ) integrations. This role requires a deep understanding of ServiceNow platform ... ServiceNow workflows, business rules, UI policies, and notifications to support ITSM and HRSD processes and automation. Integrate ServiceNow with other systems… more
- General Dynamics Information Technology (El Segundo, CA)
- …Required:** None **Job Family:** Software Engineering **Skills:** Atlassian JIRA, ITSM ,Software Systems **Certifications:** CompTIA - Security+ - CompTIA ... + years of related experience **US Citizenship Required:** Yes **Job Description:** ITSM / Integration API Developer Transform technology into opportunity as a… more
- Arizona Public Service (Phoenix, AZ)
- ITIL Analyst I / II ( ITSM / ITIL) | IT Operations Apply now " Date: Nov 18, 2024 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our present and future success ... Incident/Problem/Change Analyst I / Senior Incident/Problem Analyst / Senior ( ITSM / ITIL) | IT Operations - Join our...able to influence and negotiate. + Experience with ServiceNow ITSM modules and knowledge of the ServiceNow platform. +… more
- GovCIO (Columbus, OH)
- **Overview** GovCIO is currently hiringfor a ServiceNow Developer- ITSM to operate, maintain, and enhance the ServiceNow ITSM platform for a small Federal ... DC and will be a fully remote position. **Responsibilities** + Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. +… more
- Robert Half Technology (Denver, CO)
- …of Business Process Functions * Must have skills in Configuration Management * ITSM (IT Service Management) knowledge is required * Relevant experience with ITSM ... with ITSM Platform is needed * Must have experience working with ITSM Suite Technology Doesn't Change the World, People Do.(R) Robert Half is the world's… more
- Veracity Consulting Group (Glen Allen, VA)
- Solution Architect - ITSM /HRSD/CSM/Creator Location: Richmond, VA; Atlanta, GA; Remote Veracity by RGP (TM) is a next generation consulting firm focused on ... on the ServiceNow platform including: + Architect Solution Design for ITSM /HRSD/CSM/Creator Product Suites + Directing workshops to review and size… more
- NCR Atleos (Atlanta, GA)
- …a ServiceNow Lead with strong administration, development, and support skills on ServiceNow ITSM and CSM. The ServiceNow Lead role will work closely with business ... tailored to the customer requirements * Creation/implementation/modification of ServiceNow ITSM /CSM/ others components * Monitor technical documentation and assist/participate… more
- Motion Recruitment Partners (Chicago, IL)
- ITSM Operations Analyst Chicago, IL **Onsite** Contract $32.46/hr - $37.1/hr Our client is looking for a ITSM Operations Analyst for a 12-month contract in ... systems that increase productivity or enhance overall business operations + Contribute to ITSM Knowledge Base + Develop an enhanced understanding of IT processes and… more
- AireSpring (Dallas, TX)
- …join our team and lead the portal evolution of our new AI based ITSM customer portal, AIreCONTROL, enhancing the usability and aesthetics and effectiveness of this ... establish, prioritize and lead the implementation of key functionality within our ITSM customer portal to elevate our customer's experience. The Architect will play… more
- ServiceNow, Inc. (Addison, TX)
- …and problems on the organization. **Role** The ServiceNow Staff Analyst, Digital Technology ITSM Problem Management plays a key role in driving incident and problem ... addressing underlying problems. Work on improvement plans in collaboration with other ITSM processes to enhance service quality. + Reporting: Generate reports on… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** Join GDIT as an ITSM Incident Management Analyst, where you'll leverage ITIL practices and ServiceNow ... & Skills:** + Proficient in ITIL frameworks and ServiceNow or equivalent ITSM application. + 3+ years in systems administration, preferably in government or… more
- Insight Global (Bronx, NY)
- …to non-IT stakeholders - 3 years experience in IT service management ( ITSM ) solutions implementation, configuration, and customization -Bachelors Degree OR 5 years ... of Relevant IT work experience - Good communication and collaborative skills - Experience with rolling out/implementing the ServiceNow into a new environment - Experience with other technical skills/applications including JavaScript, Glide Script/APIs, AJAX… more
- ABBTECH Professional Resources, Inc. (Fairmont, WV)
- This program requires US Citizenship ** ITSM Engineer** **Fairmont, WV, or Boulder, CO** **Minimum fully adjudicated Secret and Interim Top Secret clearance** Leidos ... is seeking an IT Service Management Engineer on the NOAA Cyber Security Center contract. This position will be part the Security Engineering and Operations (SE&O) team. SE&O is responsible for infrastructure and security tools for the NOAA Cyber Security… more
- SAIC (Chantilly, VA)
- …has an immediate opening for an Information Technology (IT) Service Management ( ITSM ) Systems Engineer with experience within the ITIL domains of Service Strategy, ... Service Design, Service Transition and Service Operation. Candidates will be expected to bring a strong working understanding of the ITIL Framework to oversee ITIL process improvement efforts, identify service deficiencies, and create structure to mature… more
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