- Vertafore (Denver, CO)
- …and India Application deadline: 6/26/2024 JOB DESCRIPTION Vertafore is looking for an Sr. ITSM Analyst to join our SaaS Operations organization. The Sr. ITSM ... periodic KPI reports using ServiceNow for ease of monitoring ITSM trends + Maintain process and checklist to support...promote Service Level Agreements internally and externally + Guide ITSM to align with industry best practices (such as… more
- Mizuho Corporate Bank (New York, NY)
- Join the Mizuho team as an ITSM Analyst ! We are seeking an ITSM Analyst with a specialization in Incident and Problem Management. In this role, you will ... and remove the root cause of potential problems before they result in incidents. The ITSM Analyst is a key member of the ITSM Operations team with a long… more
- Hackensack Meridian Health (Edison, NJ)
- …serve as a leader of positive change. The **Information Technology Service Management ( ITSM ) Business Analyst ** will be responsible for overall coordination with ... A day in the life of a **Information Technology Service Management ( ITSM ) Business Analyst ** at **Hackensack Meridian** **_Health_** includes: + Assist… more
- General Dynamics Information Technology (Springfield, VA)
- …related experience **US Citizenship Required:** Yes **Job Description:** **Title:** ** ITSM Business Process Analyst ** **Clearance Required: SECRET** ... real world issues on a cross-functional, fast paced team. The ITSM Business Process Analyst role is to provide support in developing process workflows,… more
- Cayuse Holdings (Columbus, OH)
- …reduced cost, increased profitability, and accelerated time to market. **Primary Focus** The ITSM Incident Response Analyst will have strong Service Now skills ... $25.00 - USD $35.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1347/ itsm -incident-response- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-N/A_ **ID** _102296_ **Category**… more
- General Dynamics Information Technology (Chantilly, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Join GDIT as an ITSM Incident Management Analyst , where you'll leverage ITIL practices and ... & Skills:** + Proficient in ITIL frameworks and ServiceNow or equivalent ITSM application. + 3+ years in systems administration, preferably in government or… more
- Arizona Public Service (Phoenix, AZ)
- Incident/Problem Analyst / Senior ( ITSM / ITIL) | Network Operations Center Apply now " Date: Jun 25, 2024 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our ... and Succeed Together. Incident/Problem Analyst II / Senior Incident/Problem Analyst / Senior ( ITSM / ITIL) | Network Operations Center - Join our team as… more
- Georgia Systems Operations (Tucker, GA)
- …**Summary:** The Information Technology Service Management ( ITSM ) Analyst is responsible for ... incidents, service requests, problems, changes, releases, and projects. + Analyst III: + 7+ years of ITSM ...+ Analyst III: + 7+ years of ITSM experience including service desk management, asset management, configuration… more
- South Jersey Industries (Folsom, NJ)
- …to either kickstart your career or bring it to new heights. Position Summary The ITSM Analyst II at South Jersey Industries will ensure the implementation and ... with cross-functional teams to align procedures with ServiceNow platform capabilities. The ITSM Analyst II will play a pivotal role in maintaining efficient IT… more
- ServiceNow, Inc. (Santa Clara, CA)
- …( ITSM ) practices within ServiceNow internal services. **Role** The ServiceNow Staff Analyst , Digital Technology ITSM Governance plays a key role in ... build, support, and operation of our critical internal business services. The Staff Analyst works across the enterprise to monitor, evaluate and drive improvement of… more
- CVS Health (Hartford, CT)
- …and affordable. Position Summary *Hybrid or potential for fully remote* The ServiceNow ITSM Reporting Analyst plays a crucial role in leveraging data insights ... to enhance IT Service Management ( ITSM ) processes within the ServiceNow platform. This role involves gathering, analyzing, and presenting data to support informed… more
- Children's Mercy Kansas City (Kansas City, MO)
- …requiring revisions Operational Management: + Provide advanced support and guidance to ITSM Practice Analyst (s) and ServiceNow Admin(s) + Prepare for and ... This role is responsible for the development of core functionality, existing ITSM applications, creation of new applications and understanding the various system… more
- Wayne State University (Detroit, MI)
- …of obsolete information. Incumbents will be required to document issues using an ITSM system and assist Help Desk Analyst I employees resolve technically ... Help Desk Analyst I Wayne State University is searching for...including ticketing processes via the Information Technology Service Management ( ITSM ) system following the general guidelines of Information Technology… more
- Leidos (Fairmont, WV)
- …a helpdesk. + Experience supporting a Security Operations Center as an analyst or engineer. + Experience with Implementation and maintenance of Next Generation ... Firewall Features (Application aware filtering, DNS, IPS, Web filtering, SSL Inspection) + Experience with automation tools such as Netbrain, Ansible, XSOAR, Fortimanager, Panorama. + Experience with managing SSL, and IPSEC VPN clients and site to site VPNs +… more
- US Tech Solutions (Chicago, IL)
- **Summary:** The IT Service Management (ServiceNow) Business Analyst is responsible for operational support, administration, and configuration of IT service ... management tool, focusing primarily on ITSM modules. This role involves collaborating with stakeholders to...Troubleshoot user or system issues and escalate to the ITSM tool vendor as needed. Manage vendor relationships to… more
- HCA Healthcare (Nashville, TN)
- …environment where diversity and inclusion thrive? Submit your application for our Product Analyst opening with HCA Healthcare today and find out what it truly means ... may vary by location._** We are seeking a Product Analyst for our team to ensure that we continue...bridges and issues to resolution. + Leverages HCA ITG ITSM products and tools in accordance with ITIL standards.… more
- Trinity Health (Livonia, MI)
- …Type:** Full time **Shift:** Day Shift **Description:** **POSITION PURPOSE** The Analyst works with all departments within Information Services and its customers ... to provide support, education, and assistance in relation to a single ITSM business process. Reviews reports and resolves issues of non-compliance with standard… more
- University of Pennsylvania (Philadelphia, PA)
- …programs and resources, and much more. Posted Job Title Senior Business Systems Analyst Job Profile Title Business Systems Analyst Senior Job Description Summary ... by visiting https://www.isc.upenn.edu/about or www.linkedin.com/company/penn-information-systems-computing/. The Sr. Business Systems Analyst will join ISC's ACIO Systems and Tools team… more
- SAIC (Scott AFB, IL)
- …The National Security Customer Group of SAIC is seeking a Business Systems Analyst to support an IT Service Management effort for USTRANSCOM located at Scott ... additional information for each defined service. **Description** The User Experience Analyst serves as the Voice of the Customer, responsible for ensuring… more
- Marriott (Columbus, OH)
- …N **Position Type** Management **JOB SUMMARY** We are looking for a Technology Analyst to support the development and implementation of the ServiceNow IT Asset ... and Software Asset Management) capabilities within the ServiceNow Platform. The Technology Analyst role is technical in nature and will work with the Director… more
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