- Arizona Public Service (Phoenix, AZ)
- …Other and Succeed Together. Incident/Problem/ Change Analyst I / Senior Incident/Problem Analyst / Senior ( ITSM / ITIL) | IT Operations - Join our team ... ITIL Analyst I / II ( ITSM / ITIL) | IT Operations Apply now " Date:...as an ITIL Analyst , focusing on Incident, Problem, and Change Management. You'll… more
- Motion Recruitment Partners (Chicago, IL)
- ITSM Operations Analyst Chicago, IL **Onsite** Contract $32.46/hr - $37.1/hr Our client is looking for a ITSM Operations Analyst for a 12-month contract ... productivity or enhance overall business operations + Contribute to ITSM Knowledge Base + Develop an enhanced understanding of...they affect our customers + Work with the Operational Analyst team to resolve and communicate resolutions to customer… more
- General Dynamics Information Technology (Chantilly, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Join GDIT as an ITSM Incident Management Analyst , where you'll leverage ITIL practices and ... customer base. **Responsibilities:** + Triage, prioritize, and manage incident and change tickets, ensuring quality and timely resolution. + Monitor IT systems,… more
- ServiceNow, Inc. (Santa Clara, CA)
- …impact of incidents and problems on the organization. **Role** The ServiceNow Staff Analyst , Digital Technology ITSM Problem Management plays a key role in ... support, and operation of our critical internal business services. The Staff Analyst works across the entire enterprise with service owners and Digital Technologies… more
- SRP (Phoenix, AZ)
- Senior Business Systems Analyst Location: Phoenix, AZ, US Date: Nov 15, 2024 **Requisition ID** : 18030 **Join us in building a better future for Arizona!** SRP is ... Groups for career development, community service, and networking **Summary** The Senior ITIL Analyst serves as process owner for ITIL disciplines as they relate to… more
- HCA Healthcare (Nashville, TN)
- …organizations. Apply Today! **Job Summary and Qualifications** The HCA Healthcare ITSM Consulting Process Analyst - Asset Management provides end-to-end ... business, IT leaders, and other stakeholders. The Consulting Process Analyst acts as a liaison between the ITSM...on process workflows + Reviews and presents enhancement or change proposals to the Governance committee + Assists in… more
- TECO Energy (Tampa, FL)
- Title: **ITIL Process Analyst & Change Management, Progression** Company: **Tampa Electric Company** Location: **Ybor Data Center** State and City: **Florida** - ... POSITION CONCEPT The Sr Information Technology Infrastructure Library (ITIL) Process Analyst is responsible for IT Service Transition and Operation processes and… more
- NYU Rory Meyers College of Nursing (New York, NY)
- Position Summary The ITSM Analyst maintains and enhances IT Service Management ( ITSM ) processes to ensure NYU IT services are delivered to the University ... ITSM processes: Incident Management, Request Fulfillment, Problem Management, Change Management, Knowledge Management, Configuration Management, Continual Service Improvement… more
- Citigroup (Irving, TX)
- … ITSM practices into database and caching operations, including incident management, change management, and problem management. + Utilize ITSM tools to track, ... as well as experience in monitoring, observability, IT Service Management ( ITSM ), and managing database patching and upgrades. **Key Responsibilities:** 1.… more
- Citigroup (Irving, TX)
- … ITSM practices into database and caching operations, including incident management, change management, and problem management. - Utilize ITSM tools to track, ... well as experience in monitoring, observability, IT Service Management ( ITSM ), and managing database patching and upgrades. **Responsibilities:** **Engineering… more
- WestRock Company (Atlanta, GA)
- …complexity, employing digital transformation concepts, and leveraging disruptive technology. Lead Analyst , IT Plat & Ops - Atlanta, GA (Hybrid) Position Summary: ... will lead the program and projects focused on the ITSM demand intake pipeline and coordinate the execution of...sows. o Assisting in the planning and execution of change orders. o Monitor, support, and train 3rd party… more
- HCA Healthcare (Nashville, TN)
- …colleagues invested over 156,000 hours volunteering in our communities. As a Senior Product Analyst with HCA Healthcare you can be a part of an organization that is ... to succeed in our organization. We are looking for an enthusiastic Senior Product Analyst to help us reach our goals. Unlock your potential! **Job Summary and… more
- TEKsystems (Meriden, CT)
- Description: Position Overview: The IT Analyst will be responsible for providing support to client workstations, telecom, printers, servers, and network equipment. ... software issues, including desktops, laptops, printers, and mobile devices. * Perform ITSM (ServiceNow), MOC & 24/7 Pager Support Maximizing Site Related HW/SW… more
- Medtronic (Northridge, CA)
- …connected, compassionate world. **A Day in the Life** The Associate IT Operations Analyst plays a crucial role in supporting the daily operational stability and ... under the guidance of senior team members, the Associate IT Operations Analyst assists in maintaining system health through routine updates, documentation, and… more
- HCA Healthcare (Nashville, TN)
- …flow diagrams for applications and infrastructure. + Coordinate any downtimes, upgrades, and change schedules. + Leverage ITSM processes to track changes to ... diversity and inclusion thrive? Submit your application for our Senior Imaging Migration Analyst opening with HCA Healthcare today and find out what it truly means… more
- AON (Chicago, IL)
- …feasibility and effort estimates for all ServiceNow modules (Incident/Problem/ Change /Catalog Items/ System Integrations/ Custom Plug-ins, Platform architecture, ... Work with suppliers to ensure they are adhering to our design and change guidelines + Keep evaluating new features/functionalities of ServiceNow and work with… more
- TEKsystems (Farmington Hills, MI)
- Description: The IT Support Analyst - Is a full-time in office role working on the client's IT Support Team. This role will provide on-site and remote support for ... Desk via Cloud Contact Center, in person, or via ITSM Platform to ensure courteous, timely, and effective resolution...the top 10% of Calls Presented and Handled by Analyst . Strive to be in the top 10%… more
- Medtronic (Duluth, GA)
- …connected, compassionate world. **A Day in the Life** Medtronic is hiring an IT Operations Analyst . As an IT Operations Analyst , you will be a proactive problem ... Familiarity with system monitoring tools (eg, Nagios, SolarWinds, Splunk) and ITSM platforms (eg, ServiceNow, Jira, Confluence). + Strong understanding of incident,… more
- Caterpillar, Inc. (Morton, IL)
- …changes for automation systems & components according to IT Technology Service Management ( ITSM ) change management processes. + Supporting daily site usage of ... or higher OR extensive experience in IT Infrastructure. + Experience with following ITSM incident, change , and problem management procedures. + Knowledge of… more
- Robert Half Technology (Pittsburgh, PA)
- …We are offering a long term contract employment opportunity for a Help Desk Analyst in Pittsburgh, Pennsylvania. This role is in the manufacturing industry and will ... any interaction of users with IT Service Desk via ITSM platform * Ensure adequate and proper usage of...of 2 years of experience in a Help Desk Analyst role or similar IT support position * Knowledge… more