- UCLA Health (Los Angeles, CA)
- …& ServiceNow Program Manager will report to the Identity Platform Architecture & ITSM Manager and oversee the ServiceNow Platform and integration of ITSM ... and non-UHIT stakeholders. This role is responsible for ServiceNow and ITSM request intake, workflow development, queue management, project and resources management,… more
- Valvoline Global (Lexington, KY)
- …**Careers for the Driven** Valvoline has a rewarding opportunity as a **Senior Manager , ITSM (ServiceNow)** . We whole-heartedly adopt a 'never idle' mindset. ... to develop and advance within our global company. **The ITSM - Senior Manager ** (ServiceNow) is responsible...integrating tools with ServiceNow modules such as vulnerability response, configuration compliance, ITSM , ITOM and ITAM; designs… more
- Travelers Insurance Company (Hartford, CT)
- …1 **What Is the Opportunity?** We are seeking a highly skilled and experienced ITSM Process SME with a strong focus on Problem Management and Change Management. The ... management, portfolio owners and other parties for the adoption and integration of ITSM process that supporting attainment of corporate ITSM goals. Controls… more
- Hyundai Autoever America (Fountain Valley, CA)
- …and documentation Tool Administration and Configuration : + Assist in the configuration , administration, and enhancement of ITSM tools (eg, ServiceNow, BMC ... Business Analyst, ITSM Purpose: The ITSM Analyst is...causes of service disruptions and recommend solutions to section manager and related stakeholders. Change and Incident Coordination: +… more
- DISH Network (Englewood, CO)
- …with the products and platforms of tomorrow. **Job Duties and Responsibilities** The ITSM /DevOps Manager role is to gather, analyze, and develop automation ... a team of professionals in the areas of Change, Problem, DevOps/Software Configuration Management, and ITSO Metrics + Create an environment that supports customer… more
- City and County of San Francisco (San Francisco, CA)
- …level ServiceNow System Administrator/Developer. This role is reporting to the ITSM Program Director (ServiceNow Platform Manager ). Under general direction, ... San Francisco serve its residents! Department of Technology (DT)'s IT Service Management ( ITSM ) Program is a best practices approach to providing and managing IT… more
- Applied Materials (Austin, TX)
- …and is recognized globally as an innovator and pioneer._** **Overview:** As a CMDB ( Configuration Management Database) Manager , you will play a critical role in ... to support various IT service management processes. The CMDB Manager will work closely with IT and business stakeholders...to gather requirements, understand their needs, and provide accurate configuration data to support ITSM processes. +… more
- Atlantic Health System (Morristown, NJ)
- Position Overview The IT Manager , Service Management is a full-time position with Atlantic Health System (AHS) leading the IT Service Management Team. The manager ... level of professionalism. Essential Functions + Oversee the ServiceNow ITSM Platform, including system administration, enhancements, integration, upgrades, maintenance,… more
- Koniag Government Services (Arlington, VA)
- …email only and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its validity._ **PacArtic, LLC,** ... of all ServiceNow activities for OIG + Specifically, supports the ServiceNow ITSM Pro SaaS product throughout its entire lifecycle of development, deployment,… more
- Leidos (Suitland, MD)
- …such as hardware, software, documentation and licenses are submitted to the local Configuration Manager (CM) according to the project schedule and in accordance ... enhancements, upgrades, and implementation pertaining to IT Service Management ( ITSM ), Configuration Management Database (CMDB), Service Level Management… more
- Leidos (Rockville, MD)
- …Leidos Health Mission Solutions Division is seeking an experienced Infrastructure **Change Manager ** , contingent upon contract award, to support a highly visible ... and have lived in the US for the past 3 consecutive years. The Change Manager (CM) will be responsible for bringing all infrastructure changes under the control of a… more
- Otis Elevator Company (Dallas, TX)
- …Remote Location, Remote City, TX, 06032 USA **Job Title:** **ServiceNow CMDB Senior Manager ** **Role Overview** **:** We are looking for an experienced and highly ... motivated ServiceNow CMDB Senior Manager to lead and manage the development, implementation, and...manage the development, implementation, and ongoing maintenance of our Configuration Management Database (CMDB) within the ServiceNow platform. The… more
- M&T Bank (Buffalo, NY)
- …and maintain documentation of procedures, processes, and reports concerning asset and configuration management** **Take part in other ITSM processes, or as ... that enables our business partners to deliver.** **Overview:** **The ITAM Program Manager is the senior IT leader responsible for the delivery, implementation, and… more
- Abbott (Abbott Park, IL)
- …overseeing the strategic planning, implementation, and management of the ServiceNow Configuration Management Database (CMDB) and Common Service Data Model (CSDM). ... role requires a deep understanding of IT Service Management ( ITSM ) processes, data governance, and the ability to drive...will lead an operations team consisting of a CMDB manager , administrators, and analysts. + The candidate will organize… more
- SAIC (AL)
- **Description** SAIC is seeking an **Operations Manager ** on the Revolutionary Information Technology Services (RITS) program in support of the United States Army ... solutions, and ensures end-to-end delivery of services based on Government approved ITSM processes consistent with industry best practices. + Leads the analysis,… more
- Allison Transmission (Indianapolis, IN)
- …and how you can begin driving your career forward! Job Title: IT Service Delivery Manager - End User Services Pay Grade: P3 Job Description: The IT Service Delivery ... Manager , End User Services serves as the subject matter... will work in close partnership with service providers, ITSM process leads, and other IT staff to drive… more
- Mastercard (O'Fallon, MO)
- …decisions, drives innovation and delivers better business results. **Title and Summary** Manager , BizOps Who is Mastercard? At Mastercard technology, we work to ... practices. o Increase automation and tooling to reduce toil and manual intervention . ITSM Practices: o Analyses ITSM activities of the platform and provide… more
- Robert Half Technology (Wappingers Falls, NY)
- Description We are offering an exciting opportunity for a Technical Support Manager in Dutchess County, New York, United States. The role involves leading and ... Cloud Technologies, and Dell Technologies. * Solid understanding and experience with ITSM , Active Directory, and Computer Hardware. * Demonstrated skills in … more
- GovCIO (San Antonio, TX)
- …Management ( ITSM ) best practices for implementation to the Program Manager ; configure ServiceNow out-of-box functionality to meet our team's Service Management ... stories work with the team to build our program's configuration requirements for the ServiceNow ITSM modules...our program's configuration requirements for the ServiceNow ITSM modules and integrations as necessary and assigned +… more
- Insight Global (Atlanta, GA)
- …managing support of SACM Tools; coordinating interfaces between SACM and other ITSM Processes; performing Configuration audits; analyzing and defining the ... Accountable for operational management of the Service Asset and Configuration Management (SACM) Process; plan and coordinate process activities;...structure of the configuration management system: support activities for the corporate SACM… more