- UCLA Health (Los Angeles, CA)
- …& ServiceNow Program Manager will report to the Identity Platform Architecture & ITSM Manager and oversee the ServiceNow Platform and integration of ITSM ... and non-UHIT stakeholders. This role is responsible for ServiceNow and ITSM request intake, workflow development, queue management, project and resources management,… more
- Daiichi Sankyo Inc. (Basking Ridge, NJ)
- …research areas centered around rare diseases and immune disorders. **Summary** The ITSM Process Manager for Change Management is responsible and accountable ... team with operational tasks. Temporarily take over tasks from other ITSM process modules as needed. **Qualifications:** Successful candidates will be able… more
- ManTech (Doral, FL)
- …IT environment and geographically dispersed enterprise, including OCONUS locations. + The ITSM Operations Manager shall monitor and report the operational status ... is seeking a motivated, career and customer-oriented **Service Delivery Manager ** to join our team in **Doral, FL** ....to and resolution of incidents; ensure compliance with all ITSM quality metrics and Service Level Agreements. + Make… more
- Trinity Health (Livonia, MI)
- …and Asset Management. Oversees the design, implementation, and ongoing maintenance of these ITSM processes. A Manager with the ability and authority to ensure ... SKILLS AND EXPERIENCE** Serves as the Process Owner for multiple ITSM processes including Configuration Management, Application Portfolio Management (APM),… more
- SOS International LLC (Fort Huachuca, AZ)
- …**ITIL Senior SME** in **Fort Huachuca, AZ** . The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process-based approach to all ... managers, external organizations, and other internal technical areas for all ITSM process responsibilities. **Essential Job Duties** + Responsible for all aspects… more
- Hyundai Autoever America (Fountain Valley, CA)
- 10323 - Sr. Business Analyst, ITSM PURPOSE: The ITSM Sr. Business Analyst is responsible for leading and supporting IT service management processes, ensuring ... monitor performance, communicate status and maintain compliance with established standards. The ITSM Sr. Business Analyst plays a key role in driving continuous… more
- Travelers Insurance Company (Hartford, CT)
- …1 **What Is the Opportunity?** We are seeking a highly skilled and experienced ITSM Process SME with a strong focus on Problem Management and Change Management. The ... management, portfolio owners and other parties for the adoption and integration of ITSM process that supporting attainment of corporate ITSM goals. Controls… more
- Robert Half Technology (Orange, CT)
- Description We are offering a contract for a permanent position as an ITSM Assistant, based in Orange, Connecticut, United States. In this role, you will execute ... for monthly service billing. * Assist the IT Asset Manager with supervision or monitoring requests for hardware factories...part of IT asset management. Requirements * Position title: ITSM Assistant Experience Requirements: * A minimum of 3… more
- University of Washington (Seattle, WA)
- …hour Shift: First Shift This role supports various areas within ITS, specifically ITSM , providing a well-rounded opportunity to learn, support, and contribute to an ... **Duties and Responsibilities:** + Mainly focused on assisting the Knowledge Manager in implementing ITIL Best Practice Knowledge Management to UW Medicine… more
- MicroVention, Inc. (Aliso Viejo, CA)
- …Office Suite. **Desired Qualifications** 1. HP ALM management knowledge preferred. 2. ITSM , Solution Manager , and ChaRM experience preferred. 3. Relevant medical ... device industry experience is a plus. 4. Good analytical and problem-solving skills. 5. Willingness to learn new skills/techniques/processes. **External-Facing Title:** Specialist, SAP Admin (Finance & Taxation Modules) **Posting Country:** US - United States… more
- CACI International (Chantilly, VA)
- Service Relationship Manager (SRM) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... of Travel: None * * * The Service Relationship Manager (SRM) leads the integration of new and legacy...Interpret customer requirements to support onboarding activities to the ITSM Ecosystem and ServiceNow tool + Identify solutions based… more
- V2X (Wahiawa, HI)
- …+ Manage trouble ticket tracking and review IAW the MUOS Help Desk & Operations Manager CONOPS and ITSM user guide. + Provide operations and maintenance support ... of the MUOS Global Network Management Facility NOC, Switching Facility, and Radio Access Facility, ancillary equipment including 6 earth terminals. + Analyze network topologies, traffic usage, and capacity requirements + Provide real-time network and satellite… more
- Three Saints Bay (Washington, DC)
- **Warehouse / Operation Manager (4051)** Location **Washington, DC** Job Code **4051** \# of Openings **1** Apply Now ... Federal Government Contractor industry leader, is seeking a **Warehouse/Operation Manager ** with a **Secret Clearance** in **Washington, DC.** **Position Overview:**… more
- Robert Half Technology (Amherst, MA)
- Description We are offering an exciting opportunity for a Peoplesoft Manager in Western Massachusetts. As a Peoplesoft Manager , you will be responsible for ... and other optimization techniques. * Utilizing Information Technology Service Management ( ITSM ) frameworks to manage daily database operations and incidents. *… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Information Technology Services, Office of Title Project Manager 2 - 8675 Occupational Category IT Engineering, Sciences Salary Grade 23 ... this critical service at any time.Under the direction of the Project Manager 3, SG-25, within the Information Technology Services Dedicated Support Division, Office… more
- CUNY (New York, NY)
- IT Computer Systems Manager Level 3 (User Services Management), Provisional - Instructional Computing & Information Technology **GENERAL DUTIES** IT Computer Systems ... our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html **CONTRACT TITLE** Computer Systems Manager **FLSA** Exempt **CAMPUS SPECIFIC INFORMATION** Reporting to the… more
- Iron Mountain (Columbus, OH)
- …unique contributions? If so, let's start the conversation. The Service Management Change Manager I is part of a team that designs, plans, implements, executes and ... to manage process + Work closely with Major Incident Manager on major incidents and their correlation to changes...and their correlation to changes + Develop and implement ITIL/ ITSM best practices processes and procedures for the IMDC… more
- Acuity Brands (Atlanta, GA)
- …through cutting-edge platforms like ServiceNow? Join Acuity Brands as the Sr Manager of Corporate Experiences, where you will define and execute strategies for ... value for HR operations. + Collaborate closely with the ITSM Center of Excellence (COE) to develop a cohesive,...end-to-end ServiceNow roadmap that integrates HR modules with enterprise ITSM capabilities. + Partner with IT and other corporate… more
- Montana State University (Bozeman, MT)
- …Classification Title Computer Supp Spec III Working Title User Services Assistant Manager Brief Position Overview The Computer Support Specialist III role provides a ... the advancement of technical competencies within the team. + ITSM / ITIL Best Practices: Demonstrated training in ...ITSM / ITIL Best Practices: Demonstrated training in ITSM / ITIL best practices, ensuring that the team… more
- Battelle Memorial Institute (Columbus, OH)
- …leads information technology (IT) asset management (ITAM), IT service management ( ITSM ), and identity and access management (IAM) department(s) within Corporate ... and enhance Battelle's business. + Leads and manages ITAM, ITSM , and IAM teams and projects to expand and...of technology advances, trends and products relative to ITAM, ITSM , and IAM; maintains a current knowledge base of… more
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