- Insight Global (Chicago, IL)
- …In this role, you will serve as a part of an IT Service Management ( ITSM ) team in a highly regulated environment supporting the this Chicago based Federal bank. The ... Sr. Business Analyst would lead and manage the IT Change Management...solutions that improve operational efficiency with a focus on process improvement and automation. How youll make an impact:… more
- Insight Global (East Brunswick, NJ)
- Job Description Insight Global is looking for a IT Service Management ( ITSM ) analyst to support a large Public Sector account. You will be responsible for all ... a reasonable accommodation due to a disability during the application or recruiting process , please send a request to ###@insightglobal.com . To learn more about how… more
- Trinity Health (Novi, MI)
- …the development, creation and distribution of key performance indicators for defined ITSM process areas. Responsible for ensuring that adequate education and ... relation to ITSM processes. Analyzes the effectiveness of all defined ITSM processes striving for continual process improvement and recommends changes based… more
- Georgia Systems Operations (Tucker, GA)
- …related field. Experience: + Analyst II: + 5 years of ITIL process and ITSM experience including service desk management, asset management, configuration ... Georgia Trend magazine. Summary: The Information Technology Service Management ( ITSM ) Analyst is responsible for providing ...Identify and implement new solution and enhancements to the ITSM platform to streamline ITIL process workflows.… more
- Sierra Nevada Company, LLC (Lone Tree, CO)
- …team-oriented IT process expert? This is the opportunity for you! As a ITSM Process Manager, you will drive IT Service Management maturity at Sierra Nevada ... IT and beyond. You will be responsible for designing and implementing strategic ITSM process improvements based on an evolving ITSM road map. Scope can… more
- MIT Lincoln Laboratory (Lexington, MA)
- …Change, Problem, Knowledge) and business stakeholders to define detailed requirements for process and reporting improvements. + Analyze existing ITSM workflows, ... Position Description The Senior Business Analyst plays a critical role in driving the...role in driving the success of IT Service Management ( ITSM ) by leveraging data-driven insights, enhancing processes, and implementing… more
- Insight Global (Chesterfield, VA)
- …a seasoned Senior Business Analyst to join our team and support an ITSM project. The ideal candidate will have extensive experience in documentation and be adept ... setting up a general knowledge base to support the ITSM initiative. The pay range for this role is... best practices. Develop comprehensive documentation, including business requirements, process flows, and user guides. Assist in the creation… more
- Arrow Electronics (MT)
- **Position:** IT Service Tools & Platforms Analyst **Job Description:** We are looking for a detail-oriented and proactive IT Service Tools & Platforms Analyst ... and function efficiently. As a key partner to the Customer Engagement Analyst , this role will focus on documenting requirements, analyzing platform capabilities, and… more
- SAIC (Reston, VA)
- …the design, deployment, and operations of IT Infrastructure based processes. The Process Analyst support the deployment of processes and procedures working ... area + Monitor processes within the environment and throughout the ITSM process life cycle; validate adherence to specified process requirements and… more
- HCA Healthcare (Nashville, TN)
- …**Introduction** Do you have the career opportunities as a Senior Product Analyst you want with your current employer? We have an exciting opportunity ... Do you want to work as a Senior Product Analyst where your passion for creating positive patient interactions...product tester, etc. **Major Responsibilities:** + Leverages HCA ITG ITSM products and tools in accordance with ITIL standards.… more
- GCI Communication Corp (Superior, CO)
- …to accurately retrieve and input information into database or equivalent. Technical Design Process Analyst Grade: E06 Additional Job Requirements: This is an ... GCI's Analyst , Technical Design Process will participate...processes. + Knowledgeable of multiple software service management systems ITSM or ESM. background preferred. + Experience with Tableau… more
- Insight Global (San Francisco, CA)
- …An international law firm spanning across the US/Europe/Asia is looking for a Service Desk Analyst to join their 365, 24x7 Level 2 Service Desk for roughly 3000+ end ... users. This analyst will sit onsite in the San Francisco office...workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize… more
- SAIC (Reston, VA)
- …management, and conduct proactive problem and incident management + Work with the ITSM Process Leads and Customer Engagement Teams to identify and monitor ... programs of national importance. SAIC is seeking an ITIL Service Performance Management Analyst to design, execute, and interpret past and real-time data to identify… more
- DISH Network (Englewood, CO)
- …of tomorrow. **Job Duties and Responsibilities** We are seeking a dynamic DevOps Support Analyst to join our corporate IT Operations team within DISH IT's IT Service ... Management ( ITSM ) organization. This role requires a proactive approach to...problems, with a strong focus on high-severity incidents and process optimization. In this fast-paced environment, you'll work with… more
- Binghamton University (Binghamton, NY)
- …On: Tue Nov 26 2024 Job Description: Budget Title: Lead Programmer/ Analyst (SL-3) Salary: Commensurate with experience Binghamton University's Information Technology ... and peripheral support to the Binghamton University community. The Technical Support Analyst must be able to work independently of direct supervision with a… more
- Cleveland Clinic (Cleveland, OH)
- IT Lead Process Analyst Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work ... other operational roles) that have designated roles for executing the process . + Coordinate directly with ITSM tool team to ensure process automation and… more
- Arrow Electronics (MD)
- …implement standardized workflows for ticket creation, escalation, and resolution, aligning with ITSM best practices. ** Process Analysis & Improvement** + Analyze ... **Position:** Customer Engagement Analyst **Job Description:** We are looking for a...team, you will be responsible for identifying opportunities for process improvement, developing standardized workflows, and driving initiatives that… more
- Robert Half Technology (Lena, WI)
- Description We are actively recruiting for a Desktop Support Analyst based in Milwaukee, Wisconsin. This role offers a contract to permanent employment opportunity, ... impact of unplanned outages * Manage the IT procurement process as needed * Triage service desk requests and...have 3+ years of experience in a Desktop Support Analyst role or similar * Proficient with Cisco Technologies… more
- NBC Universal (Universal City, CA)
- …they become increasingly easier to solve, or indeed do not recur, through process automation, formal Project Management, SDLC and ITSM processes and knowledge ... of specialists to solve the problem, performing the root cause analysis, and implementing process improvements to make sure that the issues do not recur. + Creating… more
- Choice Hotels (Scottsdale, AZ)
- …one of the world's largest lodging franchisors, has an exciting new opportunity as our Change Analyst 2. The Change Analyst 2 is a key contributor on the Service ... impact by governing and overseeing the IT Change Management process . This role is primarily responsible for the day-to-day...part of the larger Risk Management organization. The Change Analyst 2 evaluates change requests that will impact the… more