- Daiichi Sankyo Inc. (Basking Ridge, NJ)
- …research areas centered around rare diseases and immune disorders. **Summary** The ITSM Process Manager for Change Management is responsible and accountable ... Ownership and Coordination. Act as a Lead function and process owner on a global level for...with operational tasks. Temporarily take over tasks from other ITSM process modules as needed. **Qualifications:** Successful… more
- Trinity Health (Livonia, MI)
- …and manages the departmental budget. **PREFERRED SKILLS AND EXPERIENCE** Serves as the Process Owner for multiple ITSM processes including Configuration ... Health in leadership behaviors, practices and decisions. + Serves as the Process Owner for multiple ITSM processes and leads the design, implementation,… more
- Walmart (Sunnyvale, CA)
- …What you'll do Walmart Global Tech is looking to hire a **Staff Service Management Process Owner ** for our Sunnyvale office. The **Service Management Process ... Process . **What you'll do:** + The Service Management Process Owner is accountable to senior management...for the proper design, execution, and improvement of the process + As a member of our ITSM… more
- Chenega Corporation (Springfield, VA)
- …Management Requirements Lead** oversees a small team to manage requirement gathering, process refinement, and user story creation while ensuring the smooth execution ... maintenance activities, documenting service interoperability standards, and ensuring consistent ITSM platform availability. Additionally, they handle performance metrics reporting,… more
- Cleveland Clinic (Cleveland, OH)
- …process is supported and performed within the defined approach. + Work with the process owner to plan and coordinate all process activities, include ... performance + Escalate any issues or concerns to the Process Owner along with options and recommended...operational roles) that have designated roles for executing the process . + Coordinate directly with ITSM tool… more
- Motion Recruitment Partners (Phoenix, AZ)
- …Release Note preparation, Authoring SOPs, and test cases writing/validation. Rebuilding ITSM module, Including Incident, Request, Change, and Problem management ... process . Platform Upgrade in October. **Contract Duration:** 11-months **Required...or Implementation Specialist certification. + Scrum Master or Product Owner certification (CSM, CSPO) a plus. + ITIL Foundation… more
- AON (Chicago, IL)
- …+ Keep evaluating new features/functionalities of ServiceNow and work with Platform owner to incorporate them on our platform + Provide weekend and On-Call ... Understanding of ITIL framework + Partners with the Aon Service Delivery and ITSM teams to deeply understand their requirements. Collect, review, analyze, and manage… more
- Sabre (Dallas, TX)
- …in IT Service Management. **What will you achieve?** + Assist in translating process owner 's requirements into ServiceNow workflows. + Collaborate with the SCRUM ... master for the ServiceNow implementation between the process owner and the developers. + Contribute...reporting metrics for ServiceNow and related components of the ITSM platform. **What's in it for you?** + Work… more
- New York State Civil Service (Albany, NY)
- …assignments of?Quality Assurance, Drupal Site Building, Operational Website Support, Product Owner , and Other Roles and Responsibilities around web development and ... testing of all website development and updates to fulfill ITSM service requests. Drupal Site Building * Perform a...and configuring modules. * Complete in the content migration process for websites moving to Drupal site factory or… more
- ADM (Erlanger, KY)
- …within the enterprise process framework to the Accountable Executive/Global Process Owner (AE/GPO) organization for the purpose of business technology ... by working closely with the Solution Architects, System Analysts, Process analysts, and business process experts to...data model to enable data captured from multiple sources ( ITSM , CSM, SecOps, ITOM, CMDB, etc) to flow seamlessly… more
- SMBC (Jersey City, NJ)
- …and SML's (System Maintenance Logs) as part of the change management process * Ensures project closure activities are completed, including completion of all ... all Central IT PMO Policy, Procedures and Governance initiatives. * Conduct Process Quality Reviews, drive steer co and portfolio prioritization and ROI Demand… more
- MIT Lincoln Laboratory (Lexington, MA)
- …MIT Lincoln Laboratory is seeking a visionary and experienced ServiceNow Product Manager/ Owner to lead and drive the next phase of our ServiceNow journey. ... that builds on the success of our Information Technology Service Management ( ITSM ) module implementation. We are expanding the platform to deliver an… more
- CACI International (Arlington, VA)
- …and testers using agile software development methodology. + Sustain and improve the process of knowledge sharing throughout the team. + Actively participate in agile ... + Support and participate in customer requirement workshops, working with product owner /stakeholders to configure requested items and tasks using Flow Designer to… more
- Takeda Pharmaceuticals (Cambridge, MA)
- By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application ... development and alignment of delivery to the strategic vision. The Platform Owner is focused on delivery, release plans, and communicating progress to stakeholders.… more
- Insight Global (Raleigh, NC)
- Job Description The ServiceNow Platform Architect reports to ServiceNow Platform owner /manager and serves as the lead technical resource for the ServiceNow team. ... is also a strategic advisor to the ServiceNow Platform Owner and provides technical leadership to the platform governance...due to a disability during the application or recruiting process , please send a request to ###@insightglobal.com . To… more
- Samsung SDS America (Ridgefield Park, NJ)
- …to work collaboratively with various stakeholders. Responsibilities: ZTM Implementation and Delivery Process Owner : + Own and oversee the comprehensive ... Delivery & Implementation Manager will be responsible for owning the delivery process of the ZTM application to end-customers and Managed Service Providers (MSPs).… more
- Ensono (Jacksonville, FL)
- …level relationships with an emphasis on client satisfaction. Throughout the engagement process , from discovery to solution implementation, an SA must work with and ... often lead multi-disciplinary teams. Ultimately, the SA remains the owner of the technical design of a client's environment....backup, network, security, DR, DevOps and IT governance including ITSM , TOGAF 9, ITIL 4, etc. * Good understanding… more
- Walmart (Bentonville, AR)
- …Delivering customer orders via store and last mile fulfilment. As a DevOPS functional owner the role expects the associate to work E2E with different teams to build ... who report into you. + Help define Technical and process Roadmap and own the entire DevOPS end to...technologies of Cloud, + Distributed computing and big data ITSM knowledge and industrial best practises + Strong Development… more
- Marriott (Bethesda, MD)
- …Responsibilities include significant stakeholder management, requirements gathering, process engineering, and communication (written and verbal presentations). ... executive-level presentations from one-pagers to slide presentations + Strong process management, negotiating, influencing, and problem resolution skills + 8+… more
- Savers | Value Village (Bellevue, WA)
- …and within scope. + Compliance, Data Management, and Reporting: + Act as control owner and coordinate with business process owners and other control owners to ... implementation, and support of critical business applications, including ERP, CRM, and ITSM applications. + Develop and manage the enterprise applications roadmap in… more