- Leidos (Suitland, MD)
- …the world. Your responsibilities include installing, configuring, and upgrading the BMC Remedy ITSM Suite. Your daily activities will directly impact real-world ... administration to include building, creating and customizing applications, with various Remedy ITSM modules (Incident, Problem, Change, Knowledge, SRM, Asset,… more
- General Dynamics Information Technology (Fairfax, VA)
- …Required:** None **Job Family:** Software Development **Skills:** BMC Helix,BMC Remedy , ITSM **Certifications:** CompTIA - Security+ - CompTIA **Experience:** ... Remedy version 20.x** or higher, ITIL methodologies, and ITSM /CMDB/DWP process flows. + Expert familiarity in one or...flows. + Expert familiarity in one or more 20.x ITSM applications including Incident Management, Remedy Knowledge… more
- Insight Global (San Diego, CA)
- …of complex distributed IT systems environments 3+ years of experience with a BMC Remedy ITSM platform 3+ years of experience with mid- to enterprise-scale ... the San Diego area is looking for a Sr. Remedy Systems Engineer to join their team in a...customization, configuration, upgrading, and further integration of the Enterprise ITSM solution into future cloud platforms We are a… more
- CACI International (Chantilly, VA)
- …* **The ITSM Software Development Engineer** acts as a Business Consultant for ITSM Suites such as Remedy ARS or ServiceNow, assists Solution Architects with ... and address technical or operational risks. **Position Responsibility:** + Engineers ITSM Suite such as Remedy ARS or ServiceNow IT Service Management ( ITSM )… more
- US Marine Corps (New Orleans, LA)
- …Word, Excel, Outlook, PowerPoint. Multi-line phone experience preferred. Must complete USMC E- ITSM Remedy Software training in order to obtain administrative ... on minor IT issues and creates incident reports in Remedy in order to request support. Follows up on...Tracks all SAARs to completion. Submits the requests in Remedy for new employee email accounts. Performs duties as… more
- US Marine Corps (New Orleans, LA)
- …Word, Excel, Outlook, PowerPoint. Multi-line phone experience preferred. Must complete USMC E- ITSM Remedy Software training in order to obtain administrative ... When needed, performs troubleshooting on minor IT issues and creates incident reports in Remedy in order to request G-6 support. Follows up on all requests to ensure… more
- NANA Regional Corporation (Alexandria, VA)
- …Property Accounting System (DPAS) and also Information Technology Service Management system ( ITSM ) - Remedy . + Understanding of supply, warehousing, and property ... systems. + Ability to extract reports from database Systems (DPAS, Remedy ). + Knowledge of Property Accounting functions. **Desired Qualifications:** + Associate… more
- Capgemini (Warren, NJ)
- …of a number of service management tools such as BMC's IT Service Management ( ITSM , Remedy ); Time management skills to meet agreed targets; Experience of ... Service Design; Prince 2 certified (desirable); ITIL Process design experience ITSM knowledge ITIL certification or training Six Sigma and/or Agile/Scrum Experience… more
- Three Saints Bay (Washington, DC)
- …System (DPAS) as well as the application for Information Technology Service Management ( ITSM ) (BMC Remedy ). + Perform independent verification of the Asset ... discrepancies. + Track all IT asset transactions in the software application for ITSM and DPAS throughout the assets' life cycle. + Maintain warehouse stock level… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …Compiles incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard ... Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex Manager of… more
- CACI International (Chantilly, VA)
- …identify and address technical or operational risks. **Qualifications:** + Engineers ITOM and ITSM Suites such as Remedy ARS or ServiceNow for Incident, Problem, ... the scrum team to design, implement, and configure ServiceNow ITOM and/or ITSM capabilities in support of automated network discovery and situational awareness… more
- Army National Guard Units (Springfield, IL)
- …before referring more difficult problems to the appropriate levels; document actions taken in Remedy ITSM or the current work ticket tracking system; and serve ... as a point of information for workstation operations. Receive, respond to, and ensure resolution of all types of help center calls. Develop and/or use programs and techniques to isolate causes of problems and user errors; apply appropriate security measures… more
- SOS International LLC (Fort Huachuca, AZ)
- …+ Plan, coordinate, and document revised/updated procedures, processes, and methods + Use Remedy ITSM or similar ticket systems to track and resolve problems ... + Troubleshoot complex issues using GUI, command line interface, and Windows PowerShell + Use diagnostic tools to trace and resolve technical problems + Work with remote customers and technical support vendors to resolve complicated hardware and software… more
- General Dynamics Information Technology (Arlington, VA)
- …+ **Technical Skills:** + Experience with proposals. + Experience utilizing Remedy ITSM . + Experience administering and troubleshooting server operating ... systems such as Linux, Windows, or UNIX. + Experience documenting network topology using Visio. **GDIT IS YOUR PLACE:** + 401K with company match + Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career. +… more
- Leader Communications Inc. (Warren, MI)
- …system support, and problem logging/troubleshooting using the Action + Request System ( Remedy / ITSM /). + Provides Network, Server, and Desktop administration and ... help desk support to customers. + Installs configure and administer Windows servers and desktop computers. + Configures and administers desktop and server-based software applications provided by customers. + Provides end-user support as needed for computer and… more
- William C Brown Inc (Bowie, MD)
- …running Linux commands and working with Windows servers (> 2 years). + ITSM products (ie Remedy ) CRQ/WO/INC/KMS management. + Hands on experience being ... part of an IT service desk team. + Excellent written and communication skills required; excellent customer service aptitude. + Ability to multi-task: manage a conference call and take notes at the same time. + Must have schedule flexibility. Applicant must be… more
- Insight Global (San Antonio, TX)
- Job Description Day-to-Day: The ITSM Administrator will be responsible for creating, managing, and maintaining workflows within our IT Service Management ( ITSM ) ... satisfaction. Workflow Creation and Management: Design, implement, and optimize ITSM workflows to meet business requirements. System Maintenance: Perform regular… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …increasing threats and vulnerabilities in this digital age. The IT Service Management ( ITSM ) Analyst will be support the Chief IT Customer Solutions officer of our ... and 2 days remote. RESPONSIBILITIES: + Oversee and optimize the delivery of ITSM processes. + Define stakeholder expectations for service delivery and maintain that… more
- Insight Global (Charlotte, NC)
- Job Description Insight Global is looking for an ITSM Problem Manager to join one of the largest financial clients in Charlotte, NC. This person will need to hit the ... Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements ITIL ITSM / relationship mgmt. Primarily problem management and change mgmt.-… more