- OneMain Financial (Evansville, IN)
- …+ Lead software upgrades, patches, and migrations, ensuring minimal impact on business operations. + Develop and maintain technical documentation and provide ... more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Taxation & Finance, State Title Business Systems Analyst 1 (NY HELPS) Occupational Category Other Professional Careers Salary Grade 18 ... more
- Evolent (Boise, ID)
- …**Performance & Optimization:** Partner with contact center operations to analyze business requirements and recommend technical solutions to improve performance ... more
- Robert Half Technology (West Des Moines, IA)
- …the Genesys environment to enhance customer interactions * Collaborating closely with business and technical teams to gather requirements and implement them ... more
- BlueCross BlueShield of North Carolina (NC)
- **Job Description** We are looking for an experienced Contact Center Sr. Business System Analyst to join our already skilled team of experts. You will have a ... more
- Exelon (Carneys Point, NJ)
- …or sufficient professional experience to assure competence as a fully trained business analyst professional. + Broad understanding of utility business ... more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **Job Class: Information Technology Specialist 3** **Agency: Minnesota IT Services** + **Job ID** : 84864 + ... more
- TEKsystems (El Dorado Hills, CA)
- …Management products and self-service/automated solutions for the customers. The Service Desk Support Analyst will report to the IT Supervisor. In this role, you will ... more
- TXNM Energy (Albuquerque, NM)
- …**COMMUNICATION SKILLS:** + Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental ... more
- City of New York (New York, NY)
- …and practices - Knowledge of BMC Remedy software - ticketing system - Technical understanding of telecommunications systems, IVR and IVR Reporting ... more
- Netflix (Los Gatos, CA)
- …administrator, system analyst , or equivalent roles, specifically on CCaaS (eg IVR , Routing, TFN), CRM, User Access Management Tool, CMS, etc. + A demonstrated ... more
- Insight Global (Phoenix, AZ)
- …and issues that may impact project success. Work closely with product owner, business analyst , engineering team ingesting backlog & facilitating agile ceremonies ... more