- Christus Health (Euless, TX)
- …serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned ... high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service... and optimization. They work closely with the Service Desk to assist in responding to service requests. The… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial incident response,… more
- General Dynamics Information Technology (Washington, DC)
- …listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive… more
- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...this contract. The Help Desk Engineer will troubleshoot issues to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support … more
- SMX (Dahlgren, VA)
- …or a related field + Minimum of 6 years of professional experience in Industry, Federal or DoD Help Desk Support + Experienced in using a help desk ... looking for a highly motivated Senior Help Desk Specialist to join our team in support...role involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels of customer satisfaction.… more
- General Dynamics Information Technology (Langley AFB, VA)
- …**Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support ,Networking Tools,Technical Support ... most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in...Desk services across a global enterprise. **Task: Network Monitoring/ Help Desk Support Subtasks.** +… more
- Insight Global (San Leandro, CA)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in ... lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for mission-critical personnel ... for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II) to join...desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft Office products. Preferred: +… more
- SAIC (Vancouver, WA)
- …duties and responsibilities include the following:** + Oversee quality of all support services provided by the service desk , including customer engagement, ... with guidance provided by the IT Contract Supervisor. + Support the service desk staff on day-to-day...day-to-day issues by serving as the escalation point for junior , mid, and senior-level technicians and by tackling complex… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Daisy Brand (Casa Grande, AZ)
- …technologies + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act ... specialists Description Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician....for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support … more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on ... concise documentation. | Collaboration: Works closely with cross-functional teams and mentors junior support staff. | Time Management: Prioritizes and manages… more
- Robert Half Technology (Madison, WI)
- Description Overview The Senior Help Desk Technician provides advanced technical support to end users across a mixed remote and on-site environment. This ... role handles escalated issues, maintains support standards, and assists with the stability and performance...of troubleshooting steps and solutions. * Provide guidance to junior technicians and contribute to knowledge base development. *… more
- SHI (Austin, TX)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level...II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a wide variety of… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … support environments. Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...IT process improvement. + Train and provide guidance to junior personnel as needed. + Maintain efficiency and performance… more
- LinkedIn (New York, NY)
- …opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, ... by the business needs of the team. The Deal Desk team are the strategic advisors to LinkedIn's Field...Sales activities + Lead projects with cross-functional teams in support of Sales, in the rollout of new products… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …or GED; Associates degree in Information Technology preferred. + -5-8 years in customer support or help desk for personal computers and software applications ... and requests. As the entry point for customer's, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Robert Half Technology (Nashville, TN)
- …Microsoft Certified Solutions Expert) are a plus. + Ability to mentor and support junior team members effectively. + Exceptional problem-solving skills and ... Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you...Problem Resolution: Serve as the highest level of technical support , resolving the most complex issues related to hardware,… more
- University of Pennsylvania (Philadelphia, PA)
- …to call home for work and play. Posted Job Title Racquet Sports Front Desk Staff Job Profile Title Temporary Employee - Non-Exempt Job Description Summary This ... position is necessary to provide the operational support to safely, and efficiently manage the day to...Respond to inquiries about memberships, private lessons, clinics, programs, junior clinics, and summer camp. - Process payments accurately… more
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