- Three Saints Bay (Montgomery, AL)
- …for all levels to include Senior, Journeyman, and Junior levels.** **Position Overview:** **Provide help desk support (Tier I and II for Junior , Tier ... ** Help Desk Support Specialist... during normal business hours and "on-call" after hours support .** ** Junior Position Responsibilities:** + **Monitor discrepancy… more
- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...this contract. The Help Desk Engineer will troubleshoot issues to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support … more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead...Gravity DevSecOps Pipeline. + Provide guidance and mentorship to junior support staff, helping them develop skills ... impact on the country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline (Top Secret Clearance) KBR… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept… more
- Randstad US (Woodbridge, NJ)
- it support lead / systems analyst / help desk lead. + woodbridge , new jersey + posted october 28, 2024 **job details** summary + $38 - $42 per hour + ... Process Improvement - Act as a technical lead for help desk operations, managing escalations and offering...desk operations, managing escalations and offering guidance to junior staff. Assist in the onboarding and offboarding of… more
- Alliance Defending Freedom (Lansdowne, VA)
- …out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a highly ... skilled Senior Help Desk Specialist to join us in...for the ministry. This individual serves as an advanced support specialist who assists junior -level support… more
- TEKsystems (Phoenix, AZ)
- …for a junior to intermediate level IT support tech to help them focus on their...+ 2+ year of IT Support / Help desk support + Mobile Device ... TEKsystems is looking for at IT Support /Mobile Device Management Tech to help support our customers migration to Intune for their Phoenix office. Looking… more
- ManTech (Falls Church, VA)
- …network related problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Specialist** to join our team...but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and… more
- CAE USA INC (Orlando, FL)
- …to read the room of junior technicians and fill gaps. + Ability to help in limiting over taxing of the helpdesk workflows. + Possess the ability to apply ... for the end users. The candidates' responsibilities include monitoring and support maintenance for enterprise software deployed with modern cloud technologies in… more
- Festival Foods (WI)
- …core Service Desk Functions + Lead medium team related projects. + Mentor junior team members. Provide Level II support escalation for complex problems when ... Location : Name Green Bay Support Office Company Overview ABOUT FESTIVAL FOODS:We are...benefits and programs. Job Summary Job Title: IT Service Desk Technician II FLSA Status: Salary Reports To: IT… more
- ManTech (Baltimore, MD)
- …related problems, questions, and use. + Experience providing training and guidance to more junior help desk personnel. + Proven experience providing first ... desk requirements. + Providing phone, email, chat, and Service- Desk support for end users that are...tickets were assigned. + Trained and certified in automated help desk management systems. **Security Clearance Requirements:**… more
- ManTech (Glen Burnie, MD)
- …related problems, questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first ... is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to...tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** +… more
- Scotiabank (New York, NY)
- …focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health ... Associate, Exotic Equity Derivatives Junior Trader, Equity Derivatives **Requisition ID:** 182940 **Salary...individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Executes… more
- Chenega Corporation (St. Louis, MO)
- … calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. ... The ** Junior Helpdesk Specialist** provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service … more
- SOS International LLC (Pearl Harbor, HI)
- …(eg, Change Management, Configuration Management, Capacity Planning) + Experience using Help Desk software (eg, Jira, Remedy, ServiceNow). **Work Environment** ... **Overview** SOSi is currently seeking an experienced ** Junior Network Engineer** to join our team in...Engineering, Systems Operations, Network Operations, and the Enterprise Service Desk (ESD) teams. + Design, develop, and implement approved… more
- ManTech (Glen Burnie, MD)
- …network related problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ... knowledge base articles. + Providing phone, email, chat, and Service- Desk support for end users that are...equivalent; in lieu of a degree 6 years of help desk experience + A minimum of… more
- ManTech (Washington, DC)
- …network related problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to… more
- SMX (Patuxent River, MD)
- …that the customer is continually informed with task progress and concerns. National Help Desk incidents and service requests are completed/resolved in a timely ... Junior System Administrator (3363) (Secret to Top Secret)at...responds to hardware, software, and network problems. + Monitors help desk system for open issues, and… more
- DarkStar Intelligence LLC (Washington, DC)
- …Collection Management Officer (HCMO) + HUMINT Collection Managers Course (HCMC) + Operations Support Officer Course (OSOC) + HUMINT Desk Officer Course (HDOC) + ... Junior -Level HUMINT-Enabling Instructor Position Summary DarkStar Intelligence is...Counterintelligence Polygraph (Preferred) Primary Duties and Responsibilities + Design, support , and deliver comprehensive training in all areas of… more
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