• AFCAP V Japan BOS: KCS Maintenance…

    KBR (Fort Sill, OK)
    Title: AFCAP V Japan BOS: KCS Maintenance - Electrical/HVAC Technician Belong, Connect, Grow, with KBR! Program Summary In support of the US Air Force, KBR provides ... security, base operations, maintenance, and repair at Kyogamisaki and Shariki Communications Sites in Japan​. Our team is focused on providing continued mission-critical support in the INDOPACOM area of responsibility. In addition to base life support and… more
    KBR (10/31/24)
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  • Proposal Mgr, Deal Desk, Kuiper Commercial Revenue…

    Amazon (Redmond, WA)
    …(CRO) Global Deal Desk for a Proposal Manager to support Kuiper Commercial Sales ( KCS ). You are responsible for leading our effort to deliver proposals for scalable, ... goals, inform decisions. You will design long-term solutions to KCS proposal scaling approach. You will take the lead...* Lead continuous end-to-end delivery of simplified solutions for KCS proposal processes across the KCS team.… more
    Amazon (11/06/24)
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  • Bilingual Customer Support Agent (Agente de…

    Chick-fil-A (Atlanta, GA)
    …y/o en restaurantes Chick-fil-A, un plus + Fluidez en espanol e ingles + Certificacion KCS + Earned a Bachelor's Degree in business or other related fields + 0-2+ ... Service experience + Hospitality and/or Chick-fil-A restaurant experience, a plus + KCS Certified Minimum Years of Experience 0 Travel Requirements 10% Preferred… more
    Chick-fil-A (10/15/24)
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  • Web and CRM Customer Support Supervisor

    Jack Henry & Associates (Allen, TX)
    …documenting instructions, solutions, or processes, particularly with Knowledge-Centered Service ( KCS ) methodologies. + DevOps Familiarity : Understanding of DevOps ... practices, including SDLC, Agile, SAFe, ITIL, and ITSM. + Industry Knowledge : General knowledge of the financial services industry. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single… more
    Jack Henry & Associates (11/07/24)
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  • Analyst (Tier I) - End User Engineering (Help…

    RKON (Chicago, IL)
    …- internal training program (within 3 months) + Knowledge Centered Service ( KCS ) v6 Fundamentals certification (within 6 months) + HDI Support Center Analyst ... certification (within 6 months) + MS-900 Microsoft 365 Fundamentals (within 9 months) + Hardware vendor training/certifications, as required RKON does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Recruiters, please… more
    RKON (11/05/24)
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  • Mainframe Technical Support Engineer

    Broadcom (Warrenville, IL)
    …questions on product Communities. + Enable customer self-service success using KCS methodology by reusing, creating, updating and publishing knowledge. + Leverage ... experience and research existing knowledge resources to evaluate customer's environment and historical use of Broadcom products to proactively prepare for customer engagements and assess business impact. + Establish relationships with customers to develop… more
    Broadcom (11/01/24)
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  • Security Architect V (M365/Icam Chief Technical…

    ABBTECH Professional Resources, Inc. (Washington, DC)
    …such as ICAM/Okta, ServiceNow ITOM, ITIL, CISSP, or Knowledge-Centered Service ( KCS ). - Experience with Zero Trust security frameworks. - Demonstrated leadership ... in fostering a learning culture and promoting innovation. - Track record in problem-solving and implementing technology deployment strategies, including automation and Generative AI and/or copilot solutions to enhance efficiency and user experience. **Position… more
    ABBTECH Professional Resources, Inc. (10/31/24)
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  • Staff Software Engineer - OpenBMC

    Celestica (Richardson, TX)
    …Knowledge of BMC including IPMI, SDR, SEL, FRU records, SOL, IPMB, Side-band LAN, KCS and KVM. + Knowledge of Redfish and other management protocols. + Experience ... with board bringup. + Working knowledge of BMC related Hardware such as ARM, BMC chip (AST 2500, AST2600, Pilot 4 etc.), HW-monitor and Super-IO, NC-SI NIC, phy. + Working knowledge of common bus such as I2C, IPMB, PMBUS, SPI, LPC, UART, JTAG. + Experience… more
    Celestica (10/29/24)
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  • CX Operations Representative Senior

    Acuity Brands (Conyers, GA)
    …and discipline across the various users and practitioners in CX. + Support KCS adoption: Ensure our teams and associate (especially designated SMEs) are leveraging, ... creating, modifying and contributing to our knowledge base assets. Collaborate with ABL's broader CX teams to ensure proper use and development of knowledge centered service models that drive operational and process efficiency and adherence. **Voice of… more
    Acuity Brands (10/25/24)
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  • Accounting Support Specialist

    Magnus Veracross (Wakefield, MA)
    …to improve support documentation deficiencies using the Knowledge-Centered Service ( KCS ) methodology + Rotate among other related support specialist teams ... to gain a general understanding of how other product areas interact with the business modules software Requirements + Bachelor's Degree in Accounting or equivalent accounting and customer service experience + 2 - 3 years of customer support experience in a… more
    Magnus Veracross (10/23/24)
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  • Biosafety and Biosecurity Senior Advisor - Federal…

    Black & Veatch (Arlington, VA)
    …and Biosecurity Senior Advisor - Federal Services **Location:** RGARLINGTN, KCP, KCS **Department:** WST EUROPE HOME OFFICE **Full time/Part time:** Full-Time ... **Recruiter:** Dena Saunders **Business Overview** The Black & Veatch Federal Business is grounded in history and engineering the future. We have 100+ years of experience supporting the Federal government and are dedicated to employing talented and passionate… more
    Black & Veatch (10/22/24)
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  • Sr. Desktop Support Technician

    Insight Global (Oklahoma City, OK)
    …of equipment . AV Troubleshooting experience Experience maintaining knowledge-centered support ( KCS ) . Knowledge in Artificial Intelligence (AI) . Computer Science ... Degree . A+/Network+ Certification . Experience supporting over 500+ applications Understanding of scripting languages (eg PowerShell, JavaScript, HTML, CSS, XML, JSON) null We are a company committed to creating diverse and inclusive environments where people… more
    Insight Global (10/16/24)
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  • Customer Support Agent I

    Chick-fil-A (Atlanta, GA)
    …Chick-fil-A restaurant experience, a plus + Fluent in English and Spanish + KCS Certified Minimum Years of Experience 0 Travel Requirements 10% Required Level of ... Education Associate's Degree Preferred Level of Education Bachelor's Degree Job FunctionHelp Desk Position TypeEntry-Level Requisition ID2024-16281 Posting Location : LocationUS-GA-Atlanta more
    Chick-fil-A (10/08/24)
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  • Desktop Support Analyst

    Koniag Government Services (Milwaukee, WI)
    …will follow Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support ( KCS ), HDI best practices and established procedures and processes. ... **Essential Duties and Responsibilities:** + Diagnosing and resolving routine problems for a wide variety of applications, operating systems, and equipment such as installation, configuration, optimization, upgrading, troubleshooting, and maintenance of… more
    Koniag Government Services (10/01/24)
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  • Manager of IT - ServiceNow

    Atlantic Health System (Morristown, NJ)
    …in ITIL highly preferred. + ITIL Foundation certification highly preferred + HDI, KCS , Microsoft or other ITIL certifications preferred. ABOUT US At Atlantic Health ... System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and… more
    Atlantic Health System (09/27/24)
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  • Senior System Software Engineer Platform - OpenBMC

    NVIDIA (Santa Clara, CA)
    …+ OOB or In-band System Management experience with exposure to standards IPMI, KCS , DMTF Standards (PLDM, MCTP, Redfish, etc), PMBus, NVMe, etc. + Understanding on ... REST architecture style especially JSON over HTTPs with OAuth + Strong programming and scripting skills using C/C++, Bash, Python, Go etc. both for Linux user-space programs and system programs with thorough code reviewing skills. Strong in Linux fundamentals,… more
    NVIDIA (08/22/24)
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  • IT Analyst I

    Chick-fil-A (Atlanta, GA)
    …such as remote access tools, automation scripts, and monitoring platforms + Using KCS methodology, contribute to the knowledge base by flagging, editing and creating ... articles + Follow all Standard Operating Procedures + Advocate for the restaurants and own issues until completion + Maintain restaurant and business acumen by attending and pass all required training to adequately support the platforms and restaurants +… more
    Chick-fil-A (08/10/24)
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