• Customer Solution Center Quality Auditor II

    LA Care Health Plan (Los Angeles, CA)
    …CC, MRP and Member Relations) and update quality screens via NICE/Access/MHC/MEIS/QMEIS software . The QA is also responsible for assisting Call Center with ... achieve that purpose. Job Summary The Customer Solution Center Quality Auditor ( QA ) II is responsible for...processes and support staff development, in partnership with the Quality Assurance Management. This position will identify… more
    LA Care Health Plan (11/07/24)
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  • Care Management Specialist II

    LA Care Health Plan (Los Angeles, CA)
    …continuum of programmatic levels including those within National Committee for Quality Assurance (NCQA) scope or otherwise Complex/Catastrophic cases, which ... Mission: LA Care's mission is to provide access to quality health care for Los Angeles County's vulnerable and...specific program guidelines. Uses claims processing and care management software to look up member information, document contacts, and… more
    LA Care Health Plan (10/23/24)
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