- General Dynamics Information Technology (Fairfax, VA)
- …Senior BMC Discovery Administrator, you will implement and leverage the capabilities of BMC Discovery and the BMC Remedy IT Service Management suite ... 17 years of experience + 5+ years of experiencewith BMC Discovery, Helix/ Remedy ITSM, and Atrium CMDB...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Bossier City, LA)
- …Training, Certification(s) or Degree + Required Experience: Minimum of 3+ years of BMC Remedy /Helix development experience, specifically with BMC Helix ... **Public Trust/Other Required:** None **Job Family:** Software Development **Skills:** BMC Helix,IT Service Management (ITSM),JavaScript **Experience:** 3 + years of… more
- General Dynamics Information Technology (Falls Church, VA)
- …One technical or management certification (eg, CompTIA, Cloud Security Alliance, Microsoft, BMC Remedy , VMware, Amazon Web Services, VMWare, CISCO, Juniper, ... most complex technical challenges. We are seeking an **Enterprise Customer Services Lead ** to help lead a new award opportunity in the **DC Capital Region** .… more
- Bank of America (New York, NY)
- Delivery Lead - Technology New York, New York **Job...scrum masters, and change requestors + Proficient in JIRA, BMC Remedy and the ability to quickly ... final evidence available for audit reviews + Partner with Project Management Office Lead to understand latest standards that impact change tickets + Present ticket… more
- GovCIO (Aberdeen Proving Ground, MD)
- …+ Coordination of provisioning of mobile connectivity services + Resolve tickets managed through BMC Remedy + Have a working familiarity with: + Purebred - ... **Overview** GovCIO is seeking a Mobile Device Support Team Lead to join our contract, providing the Army Communication...Command (CECOM) with IT Support Services. This position will lead a team of 2 Mobile Device Support personnel… more
- Koniag Government Services (Albuquerque, NM)
- …Microsoft applications + Current Knowledge of Enterprise service ticketing systems such as BMC Remedy Helix ITSM, Remedyforce Service Desk (or newer desired), ... company, is hiring a highly qualified Contact Center Task Lead with experience managing a Contact Center to support...and more. **Essential Duties and Responsibilities:** + Supervise and lead a team of Contact Center Agents to meet… more
- The MITRE Corporation (Bedford, MA)
- …experience. + Working knowledge of IT Service Management (ITSM) Platforms such as Cherwell, BMC Remedy and ServiceNow + At least 5 years' experience with ITSM ... test, quality management and risk analysis services. Responsibilities include: + Lead development initiatives including proofs of concept within MITRE Innovation Lab… more
- GovCIO (Aberdeen Proving Ground, MD)
- …+ Coordination of provisioning of mobile connectivity services + Resolve tickets managed through BMC Remedy + Have a working familiarity with: + Purebred - ... **Overview** GovCIO is seeking a SharePoint Team Lead to join our contract providing the Army Communication Electronics Command (CECOM) with IT Support Services.… more
- Iron Mountain (Boston, MA)
- …10+ years of experience with platforms such as SolarWinds, Datadog, HP Openview, BMC , etc. + 10+ years of experience in network, application performance, and ... and root cause analysis. + Proficiency with platforms like ServiceNow, Remedy , or Assyst. + Identify automation opportunities and implement proactive monitoring… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System,Help Desk Support,IT Help Desk **Certifications:** ... and office automation software via telephone, as appropriate. + Experience with Remedy /Help Desk Management Systems. + Progressive experience in the management of a… more
- Alaka'ina Foundation Family of Companies (Fort Eustis, VA)
- …such as: JUNOS Space, Cisco Prime, Flying Squirrel, MeerCat-FS, ArcSight EMS, EMS & BMC Remedy , Wireshark, Notepad++, Joint Management network (JMN) tool set ie ... service requests. The ability to enter tasks into the Remedy action request system to create a ticket that...with other departments to quickly solve problems. They may lead and direct the work of others. The individual… more
- Citigroup (Irving, TX)
- …helpful + Experience with enterprise level service management tools (eg, Service Now, BMC Remedy , HP Service Center) preferred + Highly proficient interpersonal ... the business and technical domain experts. This involves taking lead and directing the meeting, keeping focus and attention...documenting causes and action items throughout. **Key Responsibilities:** + Lead Problem Reviews of Severity 1, 2 and 3… more
- Alaka'ina Foundation Family of Companies (Fort Eustis, VA)
- …such as: JUNOS Space, Cisco Prime, Flying Squirrel, MeerCat-FS, ArcSight EMS, EMS & BMC Remedy , Wireshark, Notepad++, Joint Management Network (JMN) tool set ie ... in a team environment, and with other departments to quickly solve problems. They may lead and direct the work of others. The individual may be working directly with… more
- Three Saints Bay (Washington, DC)
- …(DPAS) as well as the application for Information Technology Service Management (ITSM) ( BMC Remedy ). + Perform independent verification of the Asset Compliance ... stock levels) to have the bench stock replenished.The report shall consider lead time for procurement and rate of consumption **Position Requirements:** + Education:… more
- General Dynamics Information Technology (Livermore, CA)
- …and network connections + Support Configuration Management functions (Incidents, Assets) utilizing BMC Remedy + Respond to customer voice and electronic support ... see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling… more
- Leidos (Huntsville, AL)
- …**Basic Qualifications:** * Experience using ITSM tools for trouble tickets (ie, BMC Remedy , ServiceNow, Jira) * Ability to troubleshoot Windows hardware ... daily systems health checks and reporting any abnormalities to the system's lead . * Relies on documented policies, processes and procedures to accomplish task… more
- NANA Regional Corporation (Alexandria, VA)
- …+ Must have and maintain a SECRET clearance. + Two years recent experience with Remedy BMC 9.1 for the management of IT Supply Chain and distribution ... a Driver supporting distribution operations for DoD within the NCR. + Ability to lead and direct delivery operations within the NCR, to northern Pennsylvania and as… more
- General Dynamics Information Technology (Livermore, CA)
- …and network connections. + Support Configuration Management functions (Incidents, Assets) utilizing BMC Remedy . + Respond to customer voice and electronic ... see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling… more
- Capgemini (Indianapolis, IN)
- …and work with the team for the execution - Mandatory + Experience of using JIRA, BMC Remedy , XMatters, WIKI, Lucid Chard - Good to have + SAFE POPM/Scrum Master ... + IT Product Owner with experience on P&C domain - Mandatory + Kanban Lead /Scrum Master experience - Mandatory + Level 3 Incident Management Support experience -… more
- General Dynamics Information Technology (St. Louis, MO)
- …knowledgeable/capable of effectively using common network monitoring techniques and tools (ie BMC BEM/SIM/BPPM, HP NNM, CA eHealth, Splunk, Nagios etc. Splunk) and ... ITSM suites (ServiceNow, Remedy ) desired *Excellent communication, customer service, time management, conflict...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more