- Custom Computer Specialists (East Lyme, CT)
- Level 1 Help Desk Support Technician Location East Lyme, CT Company Order Number 2936 # of openings 1 Apply Now ... our goal is to make technology easy and to help our clients use it as effectively as possible....is looking to hire a Helpdesk Support Technician - Level I to be an integral part of our… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 1 Help Desk Specialist shall possess the following capabilities: + Two ... Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1 / Level 1 support. They will provide phone and… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 1 Position - Contract (6+ Months) Location - Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: + ... Participate in project planning and scheduling. + Ensure assigned project tasks are completed completely and on time. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. +… more
- TEKsystems (Cedar Rapids, IA)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting ... Technical support Top Skills Details Windows 10,Support, Help desk Additional Skills & Qualifications 1 . *...1 .00 differential upon conversion for bilingual agents Experience Level Entry Level Job Type & Location… more
- TEKsystems (Raleigh, NC)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting ... Perform other duties as assigned Skills Windows 10, Support, Help desk , Help desk...Additional Skills & Qualifications Training will start on Monday 1 /12. * 6 weeks paid training Experience Level… more
- TEKsystems (Cedar Rapids, IA)
- Position Overview The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves ... basic IT issues, and escalating more complex problems to higher- level support teams as needed. Key Responsibilities + Respond...problem-solving skills. + Experience in a call center or help desk environment. + Ability to multitask… more
- Enhanced Protection Services (New York, NY)
- …of tasks and courteous, timely, and effective resolution of support issues + Engage in Level 1 Help Desk support for end users via account support, ... for completion of tasks + Perform post-resolution follow-ups to help requests to ensure end-user satisfaction + Create and...High school diploma or equivalent + **Minimum of one ( 1 ) year of professional desktop support experience in an… more
- General Dynamics Information Technology (Quantico, VA)
- …drive for innovation to GDIT. Our ** Help Desk Analyst Tier 1 ** must have: + **Security Clearance Level :** Active Secret clearance. + **Required ... **Req ID:** RQ211235 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 1 **… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... services to our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst** to...Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- … expertise along with a drive for innovation to GDIT. Our ** Help Desk Specialist** must have: + **Security Clearance Level :** Active Secret clearance + ... Experience:** + 5 years of directly related experience supporting help desk Tier 1 , Tier...technical support team. + Experience developing and providing Service Level Agreements and Help Desk … more
- Citi Trends (Savannah, GA)
- …reports + Escalate store polling issues in a timely manner + Coordinate with Store Help Desk associates at the start of each shift + Assist supporting stores ... by taking help desk calls + Log store ...by taking help desk calls + Log store help ...statements are intended to describe the general nature and level of work being performed by individuals assigned to… more
- Zones LLC (Boston, MA)
- …Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1 -2 support to customer's end-users. This position will ... Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1 ... Analyst will troubleshoot, diagnose and resolve or escalate Level 1 -2 incidents received as necessary. What… more
- TEKsystems (Sierra Vista, AZ)
- Top Skills - Must Haves + Help desk support + Troubleshooting + Customer service + Service desk + Windows 10 + Active directory + Office 365 + Ticketing ... clearance for this role. + ~0- 6 months of help desk support experience or customer service...well with both internal and external individuals, a high level of customer service is mandatory + Experience with… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... **Req ID:** RQ210607 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... issues to support ticket creation and assignment per tier level . + Follows up with customers and track resolution...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...and acknowledging email requests) when appliable. * Research high level issues for Tier 1 OneNote submissions… more
- TEKsystems (Sierra Vista, AZ)
- …YOU DO NOT HAVE A SECRET CLEARANCE. Description Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative ... as required. - Documents all customer interactions within a ticketing system. Skills Help desk support, Troubleshooting, Customer service, Service desk ,… more
- NANA Regional Corporation (Honolulu, HI)
- ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, Communications ... (C4) technical focal point. This role involves providing Tier 1 troubleshooting support for HQ executive community members, including...+ At least 2 years of experience in service desk or help desk support… more
- SAIC (Cookeville, TN)
- …- External** **Service Desk Analyst Experience/Knowledge Required** + Customer Service and Level 1 Technical Support + Troubleshooting + Problem Solving + PC ... SAIC has several openings for a **Fully Remote** , Help Desk Agent I supporting The Virginia...Proficiency + Identifying and resolving level 1 customer issues + Documentation +… more