- Dexian - DISYS (Johnston, IA)
- …that are escalated to this onsite resource via a ticket from Level 1 Support ( Service Desk ) Through the ticketing system the resource responds ... satisfaction which will be communicated by Account Management via Client Service reviews and health assessments.Provides desk -side assistance in resolving… more
- eXcell (Olathe, KS)
- …devices Orient users to new equipment features Recommend solutions to Service Desk for Shift-Left opportunities Manage escalations from Level 1 and ... Support desktop grad UPS and servers (single processors) with level 1 analysis Strong English written and...problem solving and multitasking skills Documents resolution knowledge for Service Desk Experience with anti-spyware and anti-virus… more
- eXcell (Tomball, TX)
- …career guidance and reemployment assistance. Join eXcell!We are currently seeking a qualified Level 2 Desktop Support to join our client's team for an onsite ... hardware (Apple and Samsung mainly), along with support of Telecommunication Service Manage, install, and troubleshoot telephone system and other equipment such… more
- Percepta (Melbourne, FL)
- …Support Technician is responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician ... IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a...role is to consistently improve and maintain a high level of customer satisfaction by troubleshooting and providing assistance… more
- Pacer Staffing (San Ysidro, NM)
- …Required: Preferred: Relevant medical certification or licensure. Experience Required (Minimum level of experience): 1 year of healthcare experience, or ... of the Job: Efficiently and actively provides excellent customer service by properly greeting, listening, assisting, closing each call... 1 year in a call center, front desk , receptionist, administrative assistant, or a combination equal to… more
- Converge Technology Solutions (Atlanta, GA)
- …as a touchpoint to hand off in depth issues before escalating out of the Level 1 support group. Conduct regular queue management to ensure adherence to standard ... Code: 43-4051 EEO- 1 Job Category: 3 Essential Functions: Provides first level support for inbound Interactions and requests from end users, staff and patients.… more
- The George Washington University (Washington, DC)
- …and supervision of the office's summer and temporary staff, and oversees the customer service efforts of the front desk , to include referring constituents and ... Qualified candidates will hold a high school diploma/GED plus 1 .5 years of relevant professional experience, or, a Bachelor's...Family Dev & Alumni Relations Sub-Family Major Gifts Stream Service and Support Level Level … more
- The George Washington University (Washington, DC)
- …(SMHS) Family Administration Sub-Family Administrative / Operations Stream Individual Contributor Level Level 1 Full-Time/Part-Time: Full-Time Hours Per ... office's summer and temporary staff, and oversees the customer service efforts of the front desk , to...accounts. Provides administrative support and participation of SMHS senior level social functions and other SMHS hosted event activities… more
- Northeast Georgia Health System, Inc (Gainesville, GA)
- …Educational Requirements: Preferred Experience: Hospital experience of at least one ( 1 ) year. In lieu of hospital experience, pharmacy tech school or ... Unique Knowledge, Skills and AbilitiesMust be able to perform Entry Level pharmacy technician functions efficiently and proficientlyBasic math aptitude, ability to… more
- Insight Global (Boston, MA)
- …looking for Service Desk Analysts to join their fully remote 365, 24x7 Level 1 Service Desk for roughly 3000+ end users. This role is primarily a ... phone support role and focusing on 1st level support, and then each field office has their...2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst ( 1 -2 years)… more
- Leidos (Laurel, MD)
- …experience may be substituted for a bachelor's degree. System/Network Administrator (SNA) Skill Level 1 - Service Desk This position is on the Service ... incredible opportunity to take your career to the next level . Apply today and join one of the most...Monday through Friday. Tasking includes: + Provide exceptional customer service and professionalism in support of Field organization users,… more
- TEKsystems (Appleton, WI)
- …expect to take anywhere form 17-35 calls a day. . They will be working on the level 1 service desk . They will be learning Salesforce, however this is not ... if local but they would like local candidates in 1 -2 days a week on average) The manager is...to stay at Company longer. Company is seeking a service desk analyst to join the TSC… more
- TEKsystems (Appleton, WI)
- …who are open to being on site or hybrid. . They will be working on the level 1 service desk . They will be learning Salesforce. They will support O365 and ... Description: This client is seeking a service desk analyst to join the...support,Troubleshooting Additional Skills & Qualifications: Shifts from 7:00-5:00 Experience Level : Intermediate Level Eligibility requirements apply to… more
- Randstad US (Kingwood, TX)
- service desk analyst ( level 1 ). + kingwood , texas (remote) + posted july 1 , 2024 **job details** summary + $19 - $20 per hour + contract + high ... mathematical occupations + reference1057056 job details job summary: The Service Desk Analyst ( Level 1 ) is the primary point of contact between end users… more
- Ankura (VT)
- …cost, risk and service level trade-offs. Role Overview: The Service Desk Technician is responsible for ensuring consistent, world-class Tier 1 ... secure, reliable, and cost effective manner. Examples include laptops, email, the service desk , network connectivity, fileservers, phones, servers and common… more
- Doosan Bobcat (West Fargo, ND)
- …a wide variety of Doosan affiliates all over the world. Job Information The Service Desk Analyst I provides Level 1 customer support for Bobcat. The ... Service Desk Analyst I Last Updated...best practices to ensure Customer Satisfaction (CSAT), Quality, and Service Level Targets are met. Role &… more
- Deloitte (Gilbert, AZ)
- …technologies + Collaborate with service desk teams to troubleshoot. Work with Level 1 Service Desk teams, Level 2 Incident & Problem ... environment to coordinate with onshore/offshore teams + Adhering to contractual Service Level Agreements (SLAs) as agreed with client + Perform Business Process… more
- Resurgent Capital Services (Greenville, SC)
- …the local desktop environment and, as necessary, provides coverage for Desktop Level 1 and Service Desk responsibilities. They are an "advocate of the ... effectively route or resolve cases + Manage cases to Service Level Objectives to provide timely support...and documentation of critical IT processes such as Priority 1 / Priority 2 Sysetm Outages and production Change… more
- Booker DiMaio, LLC (Fairfax, VA)
- …extensions. Level 1 : 2+ years of experience Minimum/General Experience: Provides Service Desk or Network Operations level I support. Shall have ... experience providing level 1 phone support or customer service experience.... 2: 2+ years of experience Minimum/General Experience: Provides Service Desk or Network Operations level… more
- Koniag Government Services (Vienna, VA)
- …ID 24200171** **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Shift 1 Leader with a Top-Secret Clearance to ... holidays, three weeks paid time off, and more. The service desk lead is responsible for managing...in a professional office environment and has a noise level of mostly low to moderate. This role routinely… more
