- Usaa (Salt Lake City, UT)
- …Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Experience handling Property ... to achieve financial security through highly competitive products, exceptional service and trusted advice. Submit your CV and any...on the application button. We seek to be the 1 choice for the military community and their families.… more
- Usaa (Providence, RI)
- …us special and impactful. The Opportunity We are looking for a SIU Investigator (mid- level ). This is a desk position. Within defined guidelines and framework, ... to achieve financial security through highly competitive products, exceptional service and trusted advice. Do not wait to apply...expected for this opportunity. We seek to be the 1 choice for the military community and their families.… more
- Usaa (Phoenix, AZ)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the # 1 choice for ... USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our...of the Executive Management Group (EMG), depending on Executive level and team structure. Ensures day-to-day activities are coordinated… more
- Taiho Oncology (Pleasanton, CA)
- …Specialist, IT Service Delivery & Infrastructure Services will supervise and coordinate with the Level 1 ( Service Desk ) and directly provide Level ... and hands on infrastructure at Taiho Oncology's Pleasanton, CA office. Support the Service Desk and escalations, manage Intune/DUO and endpoint security, build… more
- Boardwalk Pipeline Partners (Houston, TX)
- …is required to participate in 24x7 On-Call rotation. Job Responsibilities + Provide level 1 support for Service Desk line during peak call periods + Help ... provide level 2 support for the IT Service Desk and to support the workstation...Ensure workstations are patched and client software updated + Level 1 A/V support for conference rooms… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across ... This includes logging, triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk ...the accuracy of all logged information. 2. Responsible for Level 1 support providing basic to intermediate… more
- GovCIO (Boise, ID)
- …a referral to this job (https://careers-govcio.icims.com/jobs/7222/associate- service - desk -technician-%e2%80%93-tier-i-%28sca shift- 1 ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I...own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and… more
- TEKsystems (Great Neck, NY)
- Level 1 IT Help Desk Technician (MSP Environment) Location: Onsite in Great Neck, Long Island, NY Travel: Up to 10% to NYC (likely less) Employment Type: ... to their clients. Position Overview We are seeking a Level 1 IT Help Desk ...1 technical support across multiple client environments, managing service requests through a centralized ticketing system, and ensuring… more
- ERP International (New York, NY)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time, On Site mid- level ** Service Desk Analysts** to support our Development Finance ... + Support and respond to tickets for ongoing complex Service Desk activities in ServiceNow for DFC...Requirements:** + Must be able to obtain a DFC Level 1 Clearance **Standard Interview & Selection… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1 .5) to join our support team operating within a secure Azure enterprise ... + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all steps...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- State of Massachusetts (Chelsea, MA)
- …projects are assigned and processed within expected timeframes.** * Adhere to and meet all Service Desk Service Level Agreements (SLA's) and Quality ... Tier 1 support and infrastructure calls. The Service Desk Analyst will provide high quality...Tier 1 calls.** * Perform all Tier 1 level triage and support as detailed… more
- CUNY (Bronx, NY)
- …IT Academic Center) performs entry- level professional Information Technology work at the Service Desk and IT Center by assisting all students, faculty and ... IT Support Assistant Hourly ( Service Desk Support Assistant) **GENERAL DUTIES**...will not be offered for this position. **MINIMUM QUALIFICATIONS** 1 . High School Diploma, GED, or equivalent 2. Eighteen… more
- Intuit (Tucson, AZ)
- …office 3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to ... December 9am PST - 6pm PST and January- April 1 :00pm PST- 9:00pm PST + Weekends needed- December- April...team. + Proven track record of developing and providing Service Level Agreements and Help Desk… more
- General Dynamics Information Technology (Quantico, VA)
- …with a drive for innovation to GDIT. Our **Help Desk Analyst Tier 1 ** must have: + **Security Clearance Level :** Active Secret clearance. + **Required ... **Req ID:** RQ211235 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...**Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 1 ** at GDIT. Shape… more
- Custom Computer Specialists (East Lyme, CT)
- Level 1 Help Desk ...and non-technical users. + Ability to provide excellent customer service and build positive relationships with users. + Possession ... Lyme, CT Company Order Number 2936 # of openings 1 Apply Now (https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=CUSTOMONLINE&cws=37&rid=2936) We are a growing IT… more
- System One (Spring Grove, PA)
- Job Title: Service Desk Analyst Location: Spring Grove, PA Type: Contract Contractor Work Model: Onsite Hours: Day Shift - Mon- Fri (on-call coverage required) ... GENERAL POSITION DESCRIPTION The Service Desk Analyst provides high-quality support to...support via remote access. * Attend team meetings and 1 : 1 sessions, offering feedback and collaboration. *… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job Description + Mid Level :...a service desk or customer service environment Minimum 1 year technical support ... Provides incident status updates to management and end-users per service level guidelines * Support and maintain...& Qualifications * Currently the National Service Desk team at customer supports around 1 ,500… more
- Chenega Corporation (Arlington, VA)
- …improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA**...cutting-edge technology and take your career to the next level ! We deliver essential technological services to our customers… more
- CAI (Jackson, MS)
- …We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both English ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...over 8,500 associates worldwide and a yearly revenue of $ 1 billion+. We have over 40 years of excellence… more
- Nuvance Health (Danbury, CT)
- …other unplanned occurrences, and enforce all Nuvance Health security policies. *Essential Responsibilities* 1 . Manage the Service Desk queue in a ... possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is... incidents, unassigned service requests and unassigned service tasks) 5. Maintain a high level … more
