- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job Responsibilities: ... helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install, configure, and...CompTIA A+ certification or equivalent experience required. Experience: + 2 + years experience working in a helpdesk … more
- TEKsystems (Lansing, MI)
- …growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows ... clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going through a company initiative for… more
- Robert Half Technology (Dallas, TX)
- Description Helpdesk - Level 1 and 2 support. Looking for 2 level 1 Helpdesk and 1 Level 1 or 2 nocturnal 7p-7am. Helpdesk - Level 1 ... and 2 support. Looking for 2 level 1 Helpdesk and 1 Level 1 or 2 nocturnal 7p-7am. Helpdesk - Level 1 and 2 support. Looking for 2 … more
- Robert Half Technology (West Valley City, UT)
- …who is adept at using ServiceNow for ticketing and incident management. Job Summary: The Level 2 Helpdesk Analyst will be responsible for providing advanced ... or equivalent experience. Experience: Minimum of 3 years of experience in a Level 2 helpdesk role or similar position. Technical Skills: + Proficiency in… more
- Robert Half Technology (Winchester, KY)
- …team based in Winchester, Kentucky. This role primarily involves providing Tier 1 and Tier 2 level helpdesk support in a Windows environment. The ideal ... contract employment opportunity. Responsibilities: * Offer Tier 1 and Tier 2 helpdesk support, aiming to resolve end user's issues effectively. * Independently… more
- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... user interactions. **Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to,… more
- Forward Air (Dallas, TX)
- …Traveling to sites to upgrade, install, test and train users on new systems + Level 2 helpdesk support on networked items, including Computers, printers, ... position includes developing network designs, managing installation/construction services and 2nd level support of service operations and data centers across the… more
- Baltimore City Community College (Baltimore, MD)
- …As a member of the Client Services Group, this position provides intermediate level technical assistance and support of audio/visual needs in accordance with current ... innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- … level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have expert ... the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control...knowledge in translating high- level functional and technical requirements based on interactions with… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway ... Office of Information Technology (OIT) project. Responsible Duties: These Junior Helpdesk specialists shall perform the following duties: + Provides telephone and… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration… more
- ManpowerGroup (Norfolk, VA)
- …resolved within the agreed service levels. **6) Escalation:** a) Escalate complex issues to Level 2 support or appropriate teams when necessary. b) Follow up on ... **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** **Required Security Clearance: Yes(NATO… more
- Robert Half Technology (Las Vegas, NV)
- Description Our client is seeking a highly skilled Tier 3 Helpdesk Technician to join their IT support team. This role is pivotal in providing advanced technical ... in IT support. Key Responsibilities: + Provide Tier 3 level support for escalated technical issues, ensuring timely and...as an escalation point for Tier 1 and Tier 2 technicians, offering guidance and support as needed. +… more
- Cayuse Holdings (Andrews AFB, MD)
- …+ 3+ years' experience in mobile technology support + Hold a current IAT level 2 Security ++ certification or higher + An advanced Microsoft certification ... minimizing risk through the delivery of quality outcomes. The Helpdesk Support Section Lead will provide daily support to...install, deliver, or set up hardware or software within 2 business days of approval and availability + Resolve… more
- Insight Global (Windsor Mill, MD)
- …the public and positively impact 65 million Americans per month. The On-Site Helpdesk Analyst is responsible for providing Tier 1 support to customer service agents ... years of experience providing Tier 1 IT support - 2 years of experience working with laptops running on...ability to work in a fast-paced environment - High level or organization, reliability, and independence - Strong written… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …sites + Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Schedule: Monday through Friday 2pm-10pm ... Requirements TS/SCI with poly required + High School Degree/GES and 10 years of related experience + A Bachelor of Science may be substituted for 5 years of experience + Hardware experience + Remote assistance + Remote desktop One of the Following… more
- Commonwealth of Pennsylvania (PA)
- Information Technology Generalist 2 Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4646235) Apply Information Technology Generalist 2 ... Game Commission, Technology Services Division is seeking an Information Technology Generalist 2 to join our dedicated team. This position works under the direction… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Helpdesk Specialist, is responsible for providing Tier 2 helpdesk end-user support for small to enterprise sized clients with ... offerings and escalate alerts + Reconcile licensing for National Helpdesk offerings + Troubleshoot, monitor, and maintain client computers...onsite as needed + Has worked for more than 2 years in Business environments in a hands-on IT… more
- New York State Civil Service (Albany, NY)
- …HELP Yes Agency Education Department, State Title Information Technology Specialist 2 (NY HELPS), Box PIMS-754/01502 Occupational Category IT Engineering, Sciences ... minimum qualifications for this position. The qualifications are:* a bachelor's or higher- level degree, including or supplemented by 15 credit hours in computer… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- Medicaid Program Manager 2 Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4624354) Apply Medicaid Program Manager 2 Salary $5,477.00 - ... providers. This position will serve as a Program Manager 2 , supporting the administration of the LMPBM program. Duties...for personnel administration. Manages subordinate staff of the pharmacy helpdesk which is staffed by University of New Orleans… more
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