- CHRISTUS Health (Irving, TX)
- …Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The ... oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers,… more
- Insight Global (Billerica, MA)
- Job Description A life science client of Insight Global is looking for a Mid- Level Service Desk Support for a contract opportunity. The IT Support Specialist ... resets support for onsite and remote end users -Strong experience adhering to Service Level Agreements (SLAs) in helpdesk a contexts null We are a company… more
- Terracon (Olathe, KS)
- …cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify and/or delete user accounts per ... to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open and/or close work orders (via IT Service … more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) -...1 support. + Work with a small team providing service availability monitoring and help desk support for ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- Randstad US (Kingwood, TX)
- service desk analyst ( level 1). +...level . Desired Skills & Experience -N/A qualifications: + Experience level : Entry Level + Minimum 2 ... category computer and mathematical occupations + reference1057056 job details job summary: The Service Desk Analyst ( Level 1) is the primary point of contact… more
- ManTech (Washington, DC)
- …of assigned tickets. **Responsibilities include but are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned to the team. ... + Oversee all aspects of the Tier 2 service desk requirements. +...policies, procedures, and guidelines. + Meet or exceed customer Service Level Agreements (SLA). + Oversees the… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Service Desk Specialist - Cleared Tier 2 ** to join our team in ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem ownership and promotes… more
- Leidos (Norfolk, VA)
- …or related IT or equivalent work experience 2 years of experience on NMCI Service Desk + Candidates with fewer than 4 attendance occurrences in a rolling ... the organization's products and services. Primary Responsibilities: As a Service Desk RDM Technician, you will: +...general experience, or equivalent combination of experience and college level education + Minimum of 6 months of tenure… more
- PingWind INC (Cuba, NM)
- …of US Naval Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and walk-in customers throughout the ... Tier 2 - Help Desk Guantanamo Bay Cuba,...commensurate level of experience based on position level Required Experience: 2 -5 Years PingWind is looking… more
- IKO (Wilmington, DE)
- …this company by hiring people who hold these values. People like you! Job Description The IT Service Desk Analyst Co-Op is part of the Global Service Desk ... and resolution of incidents and management of requests. Our Service Desk employs a flexible support model...1 support, 2 -3 years' experience in IT Level 1/ Level 2 support preferred.… more
- General Dynamics Information Technology (Washington, DC)
- …None **Job Family:** Systems Administration **Skills:** Customer Service ,Help Desk Support,Information Technology (IT) Support **Experience:** 2 + years ... **Req ID:** RQ188860 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk… more
- TEKsystems (Kansas City, MO)
- …4 YRS of experience) 2 .) Openness and Willingness to support an in-bound service desk / call center operation 3.) Experience with ITSM (Ticketing System) *Not ... required, US Citizenship is required Description: As an Enterprise Service Desk Specialist you will play a...and resolve technical issues. Follow escalation protocols as necessary. 2 .) Health and Status Monitoring: Monitor the health and… more
- Mercy University (Dobbs Ferry, NY)
- …training provided by Mercy to enhance IT Help Desk staff skills and overall Help Desk service level . Every effort has been made to identify the essential ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...orientation. + Strong computer skills and a high comfort level with technology. + Excellent oral, written, and interpersonal… more
- V2X (Springfield, VA)
- …OR 10am - 6pm. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) ... challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our… more
- Aimbridge Hospitality (Chicago, IL)
- …for this position (https://careers-aimbridge.icims.com/jobs/351897/overnight-relief-front- desk -agent the-talbott-hotel-%28- 2 ... Job Summary Front Desk Agents are responsible for greeting and registering...for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account… more
- Generac Power Systems (Waukesha, WI)
- …timely and effective resolution of end user issues. + Establish and enforce Help Desk service level agreements in consultation with end users toestablish ... boundaries. This role will be responsible for Global IT Service Desk Delivery Operations and ensure that...experience troubleshooting PC's, printers, phone and network issues + 2 years of experience leading teams, developing people or… more
- Motion Recruitment Partners (Hillsboro, TX)
- Service Desk Analyst Hillsboro, TX **Onsite** Contract $22.46/hr... 1 support, 2 -3 years' experience in IT Level 1/ Level 2 support preferred. * ... - $25.67/hr Our client is looking for a Service Desk Analyst for a 12-month contract...scheduled, for support in on-call rotation, responding within the service level targets and troubleshooting incidents for… more
- Quiet Professionals (Madill, OK)
- Mid- level Consolidated Service Desk (CSD)...+ Associate's Degree is preferred, but not required + 2 + years of IT Help Desk Technician experience ... Specialist Temporary Full-Time Tampa, FL Job Title: USSOCOM Consolidated Service Desk (CSD) Specialist Experience Level : Mid- level Location(s): Tampa,… more
- Koniag Government Services (Vienna, VA)
- …its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd shift ... holidays, three weeks paid time off, and more. The service desk lead is responsible for managing...call rotation. + Associate's degree in related field or 2 years of experience can be subsisted + Top-… more
- TEKsystems (New Orleans, LA)
- Description: As an Enterprise Service Desk Specialist you will play a critical role in supporting the one of the world's largest IT networks NMCI (Navy Marine ... Corps Intranet). This Service Desk play an integral role in...and resolve technical issues. Follow escalation protocols as necessary. 2 .) Health and Status Monitoring: Monitor the health and… more
