• Live Chat Agent

    OMNICOMMANDER (Brentwood, TN)
    Live Chat Support Agent Brentwood, TN (In-Office position, NOT Remote- Only local candidates) OMNICOMMANDER, Inc. is one of the fastest-growing startups in ... and general client concerns + Evaluate customer interactions and issues to Live Chat Manager when appropriate + Create relationships with new customers to better… more
    OMNICOMMANDER (01/09/25)
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  • PT Live Verification Phone Agent

    U-Haul (Phoenix, AZ)
    Location: 2727 N Central, Phoenix, Arizona 85004 United States of America Part-Time Live Verify Phone Agents work with customers who opt to rent with U-Haul using ... dispatch through the U-Haul app on their smart phone. Live Verification Phone Agents review the customer's information and...making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to… more
    U-Haul (01/20/25)
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  • Technical Program Manager

    Capgemini (Phoenix, AZ)
    …- Exposure to managing projects/programs related to modern support solutions like Bots, Live agent chat support, transition and managing of tools/platform, ... etc. is a big plus - Experience creating simple PowerBI reports sourcing from Azure DevOps (ADO), Excel to gain business insights is a plus - Analytics knowledge of Excel eg pivots, lookups, etc. is preferred - **Effectiveleadership, interpersonal and… more
    Capgemini (01/24/25)
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  • Call Agent , Bureau of Customer Support

    City of New York (New York, NY)
    …TO: The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, Vital ... The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible...to contribute to making NYC a healthy place to live and work. Established in 1805, the New York… more
    City of New York (01/09/25)
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  • PT Customer Escalations Phone Agent

    U-Haul (Phoenix, AZ)
    …tremendous growth opportunities? Do you enjoy assisting customers on the phone and by chat ? If so, this opportunity may be for you! The eAlert department is seeking ... for a prior rental or resolving an outdated alert. Agent 's craft acceptable solutions to address our customer's needs....focus on quality and attention to detail. + You live for a challenge, are goal oriented, be willing… more
    U-Haul (01/14/25)
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  • Service Desk Agent /IT Helpdesk

    Corning Incorporated (Painted Post, NY)
    …and other large organizations across the world. Job Title: **Service Desk Agent /IT Helpdesk** **Position Details:** + Hours: M-F (8am-5pm) or Multiple shifts could ... routing to specialized or advanced level support. Support channels include phone, chat and walk-up. **RESPONSIBILITIES: ** + Responds courteously and promptly to… more
    Corning Incorporated (01/22/25)
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  • Remote Customer Service Agent (Auto Dealer…

    Morley (Lansing, MI)
    …needed) while keeping a positive and upbeat attitude **_Questions Before You Apply?_** Live chat with a Morley Talent Acquisition (TA) Specialist ( ... is an excellent opportunity! As a remote Customer Service Agent - Auto Dealer Support at Morley, you'll act...careers.morleycompanies.com | chat hours: M-F 8 am - 6 pm Eastern… more
    Morley (12/31/24)
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  • Customer Service Call Agent

    Adecco US, Inc. (Jackson, MI)
    Job Description - Customer Care Agent - Remote but MUST LIVE IN MICHIGAN Work from home as an Energy Customer Care Agent . Our dedicated energy team delivers ... and outbound support for applicants and program participants via phone and online chat , and other types of back office processing support for our utility clients… more
    Adecco US, Inc. (01/11/25)
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  • Bank Customer Service Agent

    Mass Markets (Dallas, TX)
    …customer calls in a courteous, timely, and professional manner - including email and live chat + Listen to customers, understand their needs, and resolve ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for customer service representatives to support inbound… more
    Mass Markets (01/15/25)
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  • NESD Help Desk Agent II

    General Dynamics Information Technology (Bossier City, LA)
    …information and alternative solutions through a variety of methods including phone, email, chat , and enterprise ITSM. In this role, a typical day will include: + ... systems and applications via multiple support channels including phone, email, chat sessions, web forms, and other communications methods available + Applying… more
    General Dynamics Information Technology (01/07/25)
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  • At Your Service Agent

    Marriott (Los Angeles, CA)
    …process all guest requests, questions, or concerns via telephone, email, chat , and mobile communication devices. Operate telephone switchboard, process guest ... thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world… more
    Marriott (01/23/25)
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  • Call Agent

    City of New York (New York, NY)
    …include but not be limited to: - Communicating effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, ... who they are, how old they are, where they are from, or where they live . As a world-renowned public health agency with a history of building transformative public… more
    City of New York (01/24/25)
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  • Bank Customer Care Agent (Full-Time…

    Mass Markets (Savannah, GA)
    …customer calls in a courteous, timely, and professional manner - including email and live chat + Listen to customers, understand their needs, and resolve ... customer issues + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the processes of the Client program and perform all tasks… more
    Mass Markets (01/03/25)
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  • Machine Learning Engineer, 3+ Years of Experience,…

    Snap Inc. (New York, NY)
    …understanding of machine learning approaches and algorithms + Strong understanding of LLM, multi- agent systems and chat systems + Ability to work with both ... believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to… more
    Snap Inc. (11/13/24)
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  • Contact Center Team Lead

    Help at Home (Chicago, IL)
    …and effective handling of customer interactions across all channels (phone, email, chat , social media, etc.), by monitoring agent performance through regular ... services, where our mission is to enable individuals to live with independence and dignity at home. Our team...duties as required and assigned + **Caregiver, Client and Agent Experience:** + Champion a customer-centric culture within the… more
    Help at Home (01/23/25)
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  • Workforce Management (WFM) Real Time Analyst

    Hackensack Meridian Health (Edison, NJ)
    …heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one another to succeed. With a ... ensure effective management of the incoming and outbound phone, chat , and email volume. In addition, this position also...that might occur. This includes, but not limited to agent re-skilling, arrangement of PTO and leveraging overtime. +… more
    Hackensack Meridian Health (01/18/25)
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  • VP of Product, Innovation, and Application Systems

    BCA Financial Services, Inc. (Miami, FL)
    …with business systems, customer portals, AI channels, and communication technologies (SMS, email, chat ). + Must live in one of the following states: FL, ... short. Do work that makes a difference. Candidates must live in one of the following states: FL, GA,...as consumer and client portals, electronic signature solutions, online chat , and AI integrations. + Ensure innovative approaches to… more
    BCA Financial Services, Inc. (01/23/25)
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  • Bilingual Bank Customer Services Representative

    Mass Markets (Tampa, FL)
    …customer calls in a courteous, timely, and professional manner - including email and live chat + Listen to customers, understand their needs, and resolve ... POSITION OVERVIEW BILINGUAL BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual customer services agents to… more
    Mass Markets (01/24/25)
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  • Real Estate Technology Trainer - US Based Remote

    Anywhere Real Estate (San Francisco, CA)
    …business impact. + Provide support to other trainers and facilitators during live , virtual sessions; managing chat , whiteboards, gathering key takeaways, etc. ... a strong residential real estate background as a licensed agent , manager or trainer, has experience with adult learning...drive adoption / usage of Corcoran's technology tools for agent and broker business growth. + Deliver engaging virtual… more
    Anywhere Real Estate (01/17/25)
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  • Customer Advocate- Bilingual (Spanish)

    American Electric Power (Columbus, OH)
    …resources to resolve problems and respond to customer inquiries by phone, e-mail, live chat and fax. **Job Description** **Fluency in Spanish required** **Must ... live in Columbus, OH region** **Key Duties & Responsibilities:**...interaction is considered Ensure quality through regular exercises monitoring agent - customer interaction and identifying individual and departmental… more
    American Electric Power (01/22/25)
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