- Carrington (Westfield, IN)
- …payment history and new servicer contact information; process payments. + Assist with loan servicing website payments, denied access, password resets. + Respond ... the ability and or inability to pay, by offering loan modifications, short sales , Deed in Lieu...inquiries. + Provide status on a wide variety of loan servicing functions including loss draft, short… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …Department Counselor initiates contact and provides assistance to consumer and mortgage loan customers who are in default. Counsels and guides the customer in ... including Forbearance Plans, Repayment Plans, Modifications, Assumptions, Pre-foreclosure / Short Sales , and Deed in Lieu; Assist in identifying, negotiating and… more