- Keurig Dr Pepper (Frisco, TX)
- …* Oversee day-to-day IT operations including system monitoring, performance tuning, and incident /change management to ensure high levels of service availability ... Ability to build consensus, make decisions based on many variables, and gain support for major initiatives. * Self-starter who self-assesses and solicits… more
- Citizens (Pittsburgh, PA)
- …our locations in RI, Iselin NJ, MA, Pittsburgh PA Role is not relocation eligible. Major Incident Manager Position Summary and Key Requirements We are seeking a ... highly organized, decisive, and proactive Major Incident Manager to lead the enterprise...a seasoned professional with a strong background in ITIL-based incident management , excellent leadership and communication skills,… more
- Arizona Public Service (Phoenix, AZ)
- …and continuously improve IT services across the enterprise. You'll serve as the Major Incident Management (MIM) subject-matter expert, partnering with the ... your day would be like: + Lead and coordinate Major Incident Management (MIM) activities,...during and off-business hours including weekends and holidays to support Major Incidents. Who we're looking for:… more
- Wells Fargo (Charlotte, NC)
- …this role** Wells Fargo is seeking a Lead Systems Operations Engineer to join Technology Major Incident Management (TMIM) to take on a mission‑critical role ... technical peers and senior managers to resolve critical systems support issues and achieve strategic goals + **Lead transformative...or education + 3 + years of experience in Major Incident Management and recovery… more
- Cognizant (Fort Mill, SC)
- …established SLAs. + Document detailed incident timelines and key milestones during Major Incidents. + Utilize incident management tools such as ... **Job Summary:** We are seeking an experienced and proactive Major Incident Manager with a minimum of...incidents. + Apply ITIL best practices and adhere to incident management procedures and protocols. + Organize… more
- Oracle (Dover, DE)
- …a knack for turning challenges into opportunities for growth? Join us as Lead Project Manager- Major Incident Management for Oracle Health and make a tangible ... Major Incident Oversight, you will guide major incident management processes for...offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and… more
- Warner Bros. Discovery (Atlanta, GA)
- …monitor usage, compliance, and performance of the incident management and major incident management processes. + Identify and lead initiatives to ... the broader service management objectives. + Ensure incident management practices support varying...practices, particularly incident management and major incident management , and demonstrated… more
- JPMorgan Chase (Houston, TX)
- …resolution to service restoration + Leads incident , problem, and change management in support of full stack technology systems, applications, or ... the core of our business services. As a Technology Support Lead in Corporate Technology organization, you will play...as SQL, Python, Java, or Splunk + Expertise with Incident Management tools such as ServiceNow +… more
- Citizens (Johnston, RI)
- …The Enterprise Incident Management team leads all aspects of major incident management across the organization for technology and business-related ... among designated technology and business leaders. Effective and robust major incident management delivery is...across all levels of the business incident management structure for Citizens. + Facilitate/partner and support… more
- Hagerty Consulting, Inc. (NY)
- …manage grants and loans to support their recovery. We are currently seeking ** Incident Management Team (IMT) Members** to join our Response Cadre. As an ... Include:** + Operate within the Incident Command Systems (ICS) and National Incident Management (NIMS) frameworks. + Support activation and operations of… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …all Incidents. + Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for the effective ... serves as the primary point of contact (POC) for Major Incidents and coordinates incident response activities...incident responses, and drives continuous improvement of the Incident Management process. Requirements + Supports the… more
- Bank of America (Charlotte, NC)
- Cyber Incident Response & Management Co-Lead Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Cyber- Incident -Response Management -Co-Lead\_25045639) **Job Description:** At Bank of… more
- Ally (Raleigh, NC)
- …the response to a major , unplanned disrupted event that required activation of incident or crisis management teams and plans required. * People management ... Collaborate with technology partners to optimize technology solutions that support crisis management efforts. * Prepare and...Background managing or using tools common to crisis or incident management , such as incident … more
- TekSynap (Ashburn, VA)
- …all Incidents. Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation ... Management , Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and proactive… more
- General Dynamics Information Technology (Fairfax, VA)
- …we can't turn into opportunity. Our work depends on a Salesforce Incident Management Analyst joining our team to support the Centers for Medicare & Medicaid ... Other **Job Family:** Administration **Skills:** Affordable Care Act (ACA),IT Incident Management ,Root Cause Analysis (RCA),Salesforce (Software) **Experience:**… more
- NANA Regional Corporation (Ashburn, VA)
- …all Incidents. + Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for the effective ... for the on-going improvement of the Incident Management Process. **Qualifications** The Incident Support Manager highly desired qualifications are: +… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …Contributes to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
- Texas A&M University System (College Station, TX)
- Job Title All-Hazards & Cyber Incident Management Instructor Agency Texas A&M Engineering Extension Service Department Emergency Services Training Institute ... Job Type Temporary/Casual Staff (Fixed Term) Job Description All-Hazards & Cyber Incident Management Instructor $45.00 per hour 4 Positions Available… more
- Truist (Richmond, VA)
- …queue prefetch/backpressure). * Partner with Elite Engineers: Work with Problem/ Incident Management , SRE/Platform, Network/Security/PKI, and Vendor Management ... Technology Detectives Do you have a passion for turning incident and problem data into clear themes and decisive...or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to… more
- BAE Systems (Washington, DC)
- …to a resilient IT environment by preventing recurrences and optimizing incident management for mission-critical government operations. Your day-to-day ... the customer's operations. You'll be expected to develop, maintain, and refine incident management processes, procedures, and workflows within ServiceNow, and… more
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