- Insight Global (Louisville, KY)
- …We are seeking a skilled Incident Manager . The primary purpose of the Major Incident Manager role is to ensure that impacting incidents are managed ... to customer service. Acting as a point of contact for incoming incident escalations, the Incident Manager will be responsible for executing contact during an… more
- Motion Recruitment Partners (Rosemont, IL)
- Enterprise Major Incident Manager / Enterprise Experience Required Rosemont, Illinois **Hybrid** Contract $50/hr - $65/hr We're working with working with a ... US, with annual sales in the billions. They're looking to fill an Incident Management role where you'll be running high-stakes bridge calls, coordinating critical… more
- TEKsystems (San Antonio, TX)
- Our partner is looking for an ITSM Incident Manager to support a large financial services company in San Antonio. Opportunity to help support a growing service ... desk operations team. Incident Manager Responsibilities + Identifying and resolving incidents in a timely manner + Keeping relevant parties updated on the status… more
- Toyota (Plano, TX)
- …management. Your primary responsibility is for the end-to-end management of incidents. The major incident manager (MIM) is responsible for leading and ... Technology Operations Center is looking for a passionate and highly motivated Major incident /problem manager . Reporting to the National Manager of… more
- SAP (Tempe, AZ)
- …incident escalation/production down) and creates the overall Action Plan with input of the Cloud Major Incident Manager (MIM), Manager on Duty (MoD) & ... cloud portfolio. Within ECS, the ECS Customer Office is responsible for Critical Incident and Customer Management, as well as the proactive safeguarding of the top… more
- TEKsystems (Oklahoma City, OK)
- …(but not limited to): Change Enablement, Knowledge Management, Problem Management, Major Incident Management, Configuration Management, Service Catalog & Service ... Description: The Service Delivery Process Manager Staff is responsible for process mapping current...Requests, Event Management, Release & Deployment Management, and Incident Management. + Participates in continual improvement by identifying… more
- Comcast (Centennial, CO)
- …for an Incident Response Manager with a history of leading major incident responses effectively and within an established structure to join our Global ... from them, and continuously improve CVP. **Job Description** Our Incident Response Manager (aka Incident ...Incident Commander) leads and directs the team during major incidents related to the Cloud Video Platform and… more
- Insight Global (Raleigh, NC)
- …role includes overseeing the prioritization and escalation of IT incidents, coordinating major incident responses, and implementing workarounds. The Incident ... Job Description The Incident and Problem Manager is responsible...to identify areas for improvement. In addition, the Problem Manager tracks IT incidents, conducts post-mortems after major… more
- Henry Ford Health System (Rochester Hills, MI)
- …patient, employee, and company confidential information. The Information Security Services Manager is the primary resource for security incident management ... implementation, and execution of Henry Ford Health System's Enterprise-Wide Cybersecurity Incident Management Program. The Information Security Services Manager … more
- NBC Universal (Englewood Cliffs, NJ)
- …Join us if you would like to be a part of this exciting initiative. The Manager , Incident Management will be part of the ITSM Platform Operations team supporting ... ongoing operations of the streaming service. The Manager will oversee a team of platform operations analysts...production incidents. + Act as an escalation for any major production incident , leading the incident… more
- Insight Global (Chandler, AZ)
- …large IT operations production support environment Prior Technical Generalist / Major Incident Management experience Excellent analytical and problem-solving ... Job Description The Incident Managers primary responsibility is driving effective triage...accurate business communications are created and documentation of the incident is accurate The APSRE Incident Management… more
- Truist (Atlanta, GA)
- …and collaborate across various IT/Cyber functions. This role is accountable for a specific incident response focus area as the manager 's delegate. This role is ... following job description:** The Cyber DFIR (Digital Forensics & Incident Response) Senior Engineer on the advanced 24/7 Cyber...for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific… more
- NBC Universal (New York, NY)
- …The Director will be leading the communications between the various stakeholders, GC Incident Manager , and the senior leadership team on active incidents. The ... and ever-changing face of the world. Role Purpose: The Director, Fraud/Loss & Incident Management is responsible for overseeing the fraud & loss prevention program, … more
- General Dynamics Information Technology (Fairfax, VA)
- …and applications to identify and resolve issues proactively. + Work closely with Incident Manager and cross-functional teams to address and resolve service ... **Job Family:** Business Administration **Skills:** Affordable Care Act (ACA),IT Incident Management,Root Cause Analysis (RCA),Salesforce (Software) **Experience:** 10 +… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... the resolution of Major Incidents for an enterprise or Government agency. This...and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in… more
- Eastern Bank (Lynn, MA)
- …This role is a strategic leader on the Security Operations team as an incident responder. The role plans the response to complex security threats and enhances the ... incident management framework. This role drives initiatives that bolster...IR processes, and communicates with stakeholders at all levels. ** MAJOR RESPONSIBILITIES** **:** + Analyze data, make recommendations for… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- …teams to improve system reliability and empower engineers through automation, monitoring, and incident management processes. As an SRE Manager , you will ensure ... teams to improve system reliability and empower engineers through automation, monitoring, and incident management processes. As an SRE Manager , you will ensure… more
- The Hershey Company (Hershey, PA)
- …and c) our development and release landscape effectively supports our development and incident management processes. * Major Responsibilities:* * Development & ... with our standards (testing, architecture, integration, development, documentation), b) all incident resolution activities by our Product Teams and 3rd parties are… more
- Robert Half Technology (Richmond, VA)
- Description We are searching for a Security Manager in Richmond, Virginia, specifically within the Motor Freight Forwarding industry. This role is a contract to hire ... employment opportunity. As a Security Manager , you will be responsible for managing and resolving...issues promptly and efficiently. Responsibilities: * Directly manage the incident response team during critical events, coordinating efforts across… more
- Microsoft Corporation (Santa Clara, CA)
- …every day and we need you as a Data Center Critical Environment Technician Manager . Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our ... cloud services. As a CO+I Critical Environment Technician Manager , you will perform a key role in delivering the core infrastructure and foundational technologies… more
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