- Toyota (Plano, TX)
- …this role will play a pivotal role in managing major incidents and incident / problem management . Your primary responsibility is for the end-to-end ... Center is looking for a passionate and highly motivated Major incident / problem manager. Reporting to...management of incidents. The major incident manager (MIM) is responsible for… more
- Wells Fargo (Chandler, AZ)
- …Engineer ( Major Problem Management ) as part of the Technology Major Incident and Problem Management (TMIPM) team to facilitate root ... This position will utilize an advanced understanding of major problem and incident management practices and tools, maintain an enhanced knowledge of… more
- Leidos (Camp Springs, MD)
- …Provide weekly briefings on major incidents within the AFNCR. + Work with problem management staff to identify corrective actions to the root cause and track ... career, share your resume with us today!** Summary: The Major Incident Response (MIR) deputy lead is...or external) to diagnose, fix, and communicate the IT problem /status/resolution. + Provide strategic communications to Sr. Leaders and… more
- ThermoFisher Scientific (Pittsburgh, PA)
- …experience in an IT service management role, specifically as an Incident Manager. + Outstanding problem -solving and analytical skills. + Strong communication ... believe in crafting a workplace where innovation thrives and careers flourish. As a Major Incident Manager within our Information Technology team, you will be at… more
- Leidos (Camp Springs, MD)
- …latest information through the Government communication and command structure. + Work with problem management staff to identify corrective actions to the root ... Leidos Digital Modernization Sector has a career opportunity for a **_Major Incident Response Specialist_** to support the Air Force National Capital Region IT… more
- Morgan Stanley (New York, NY)
- …is a high-performing globally distributed team that plays a mission critical role in Incident Management , Problem Management , Change Management , ... also involve advising and consulting on processes related to Incident Management , Problem Management...Stanley sponsored benefit programs. **Job:** **Security Technology & Controls Management * **Title:** * Major Incident Manager*… more
- Motion Recruitment Partners (Rosemont, IL)
- Enterprise Major Incident Manager / Enterprise Experience Required Rosemont, Illinois **Hybrid** Contract $50/hr - $65/hr We're working with working with a ... the US, with annual sales in the billions. They're looking to fill an Incident Management role where you'll be running high-stakes bridge calls, coordinating… more
- Vertafore (Denver, CO)
- …Board). This person would support day-to-day activities of problem and major incident management , including reporting and compliance. Core Requirements ... continuous improvements of governance for Change Management , Incident Management , and Problem ...Major Incidents. You can guide our teams through Major Incidents and Problem Management … more
- Truist (Charlotte, NC)
- …(United States of America) **Please review the following job description:** The Incident Management Lead is responsible for overseeing and managing incidents ... from time to time. Primary Roles & Responsibilities + Incident Management : Lead the incident ...to stakeholders about the status of incidents; Ensure the major incidents are communicated promptly to management … more
- General Dynamics Information Technology (Fairfax, VA)
- …Family:** Business Administration **Skills:** Affordable Care Act (ACA),IT Incident Management ,Root Cause Analysis (RCA),Salesforce (Software) **Experience:** ... is no challenge we can't turn into opportunity. Our work depends on a Salesforce Incident Management Analyst joining our team to support the Centers for Medicare… more
- NBC Universal (Englewood Cliffs, NJ)
- … management for all major and high incidents and work with the Problem Management team to ensure that long-term remediation is tracked. + Coordinate the ... be a part of this exciting initiative. The Manager, Incident Management will be part of the...production incidents. + Act as an escalation for any major production incident , leading the incident… more
- Comcast (Centennial, CO)
- …timely basis, and track the aging of repair items, as well as define other incident management - and problem management -related workflows. + Partner ... Incident Response Manager with a history of leading major incident responses effectively and within an...and serves as the problem manager for post- incident review and ongoing management . You will… more
- General Dynamics Information Technology (Chantilly, VA)
- …Systems Administration **Skills:** Information Technology Infrastructure Library (ITIL),IT Incident Management ,System Administration **Experience:** 3 + years ... **US Citizenship Required:** Yes **Job Description:** Join GDIT as an ITSM Incident Management Analyst, where you'll leverage ITIL practices and ServiceNow… more
- Amazon (Seattle, WA)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …of Manager (MoM) type monitoring environment * 3 years exposure to Service Management /ITIL framework and concepts ( incident , problem , change management ... to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all… more
- Truist (Raleigh, NC)
- …Services (FTS) business unit, with emphasis on Business Resilience and Enterprise Incident Management , as required by enterprise policy and Enterprise Risk ... for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific...Services (FTS), with emphasis on Business Resilience and Enterprise Incident Management . Oversee risk appetite and business… more
- Eastern Bank (Lynn, MA)
- …The role plans the response to complex security threats and enhances the incident management framework. This role drives initiatives that bolster the bank's ... standards. ** PROBLEM SOLVING & DECISION MAKING** **:** The Senior Incident Response engineer must possess strong problem -solving and decision-making… more
- JPMorgan Chase (Columbus, OH)
- …a Director of Infrastructure Engineering at JPMorgan Chase within the Network Solutions Problem Management Team, you'll have the opportunity to manage and ... You will be adept at managing high-stakes situations, leading incident resolution calls with precision and urgency, and communicating...teams, team leads, and supervisors + Direct and manage major incidents or problem calls by delegating… more
- Meijer (Grand Rapids, MI)
- …and after-hours escalations Leverage technology to issue all communications related to Major Incident Management . Ensure clear communication to executives ... focuses on the best practices of Major Incident Response and IT Service Management (ITSM)...Management :** Administer and maintain ITSM processes such as Incident Management , Problem Management… more
- TEKsystems (Austin, TX)
- …their team on a contract basis. The Problem Manager will manage the problem management process, including incident response, root cause analysis and ... proactive issue resolution and be responsible for all Major and Critical issues, investigating reoccurring issues, response and...of their roles and responsibilities, as it relates to Problem Management and Incident response.… more