- University of Miami (Medley, FL)
- …for a Full Time Manager , Contact Center to work in Miami. The Contact Center Manager will manage, lead, and inspire contact center staff, ... this position is responsible for overseeing a team of contact center supervisors and their direct report...year- end performance reviews. + Collaborates with the Training Manager to develop and implement resource guides for staff.… more
- CVS Health (Buffalo Grove, IL)
- …personal, convenient and affordable. **Position Summary** CVS Health is recruiting for a Senior Manager of Contact Center Technologies Support to lead the ... Health colleagues and multiple off-shore and near-shore contractors. The Senior Manager of Contact Center Technologies Support will engage in incident… more
- Bristol Myers Squibb (Tampa, FL)
- …at work and in their personal lives. Read more: careers.bms.com/working-with-us . The Senior Manager , Procurement, Contact Center & Agency Management role is ... and driving Agency Management. This role is expected to have Contact Center expertise and knowledge of other Commercialization categories, as well as… more
- Hilton (Columbus, OH)
- …hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform, you will bring your technical and contact ... the Company\.\#LI\-REMOTE **Job:** _Call Center and Reservations_ **Title:** _Senior Manager Product Management \( Contact Center \)_ **Location:** _null_… more
- Hilton (Columbus, OH)
- …hospitality in a digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you will bring your technical and contact ... day\-to\-day will be like:** + Create and lead strategic roadmap for contact center tools consisting of Interactive Voice Response \(IVR\),… more
- Northland Area FCU (Alpena, MI)
- Contact Center Manager The Contact Center Manager position requires an experienced professional to oversee daily operations while ensuring ... strong communication skills and a professional approach to member service. The Contact Center Manager is responsible for training staff on the company's… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Stanford Health Care **What you will do** + Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to… more
- Olmsted Center for Sight (Buffalo, NY)
- Employment Opportunity Contact Center Services Manager Job Description: VIA is seeking a full time Contact Center Services Manager to work 37.5 ... the direction of the Director of Contact Center Services, the Contact Center Services Manager is expected to ensure day to day service delivery in… more
- Walmart (Bentonville, AR)
- …for Walmart eCommerce, you will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of all operational KPIs. The ... Systems and/or Order Management Systems 2+ years management experience + Previous contact center experience + Project management experience (certification a… more
- Paychex (St. Petersburg, FL)
- …experts. Responsibilities + Provides the strategic direction and leadership to the contact center organization responsible for achieving best in class service. ... + Bachelor's Degree - Preferred + 3 years of experience in Leading contact center managers, supervisors and individual contributors + 5 years of experience in… more
- Lowe's (Mooresville, NC)
- …with leading customer analytics and data modeling tools to inform and improve Lowe's Contact Center practices * Deploys results with a simple yet compelling ... message and recommendation that drives action on the part of the business leaders * Confirms refreshment of models that are currently in place throughout the year, and explores other predictive model types to develop predictive statistical models for use in… more
- Public Storage (Plano, TX)
- …Exchange. **Job Description** Public Storage is seeking a dedicated and experienced Manager to lead our Collections Program. This role will involve overseeing the ... levels. + Establish performance metrics and KPIs in collaboration with Care Center senior leaders to monitor and drive performance. + Maintain regular communication… more
- Aspira Connect (Grapevine, TX)
- Position Purpose The Platform Manager within our Solutions division contact center is responsible for managing and optimizing the platforms used by our ... improvement initiatives. The ideal candidate will have a strong background in contact center technologies, excellent problem-solving skills, and experience in… more
- US Bank (Dallas, TX)
- …fraud, debit detection, Regulation E , FCC or risk mitigation? Come join the team as a Contact Center Quality Manager ! In this role you will oversee a team ... One. **Job Description** Do you have a background in Contact Center quality analysis and/or risk management?...and regulatory standards for the assigned functional areas/region. The manager will play a critical role in maintaining compliance… more
- Hospice of Michigan (Southfield, MI)
- Job Summary: Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care activity statewide. ... to achieve desired outcomes. + May participate in the manager on-call rotation, as needed. + Responsible to support...+ Two (2) years of management experience and call center experience preferred. Certification in hospice nursing (CHPN) preferred… more
- Grand Canyon Education (Phoenix, AZ)
- …Date: June 30, 2025 Manager : Student Contact Center - Student Contact Center Manager Application Instructions Please click on the link below to ... Student Worker - Student Contact Center - Call Center Specialist Click Here to Apply Online Job Description Position Summary/Purpose: Grand Canyon Education… more
- CalSTRS (Sacramento, CA)
- …and timely information to make critical life-impacting decisions. Under the supervision of the Contact Center Team Manager , the Contact Center ... Job Posting: Contact Center Analyst State Teachers' Retirement System JC-460581 - Contact Center Analyst STAFF SERVICES ANALYST $3,749.00 - $6,093.00 per… more
- AutoZone, Inc. (Memphis, TN)
- …development, implementation, and support of AutoZone's existing and new voice and contact center solutions, specifically WebexCCE, Webex Calling, Cisco VOIP ... capabilities Knowledge of Information Technology, solution planning, Cisco VOIP solutions, Contact Center Technologies - Webex Contact Center Enterprise,… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 6,7 DEPARTMENT: Contact Center FLSA STATUS: ... or call center environment, familiar with related policy and procedures + Contact Center Representative I - Less than 2 years of similar or related Financial… more
- The Hartford (Columbus, OH)
- …our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager , Data Engineering. This is a technical ... Manager Data Engineering - GE07AE We're determined to make...include, but not limited to: + Act as the Contact Center data lead technical resource and "go-to… more