- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... partner in the industry. We are seeking an experienced BPO Insurance Customer Services Manager experienced in...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... partner in the industry. We are seeking an experienced BPO Insurance Licensing Manager to support Property...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... the industry. We are seeking an experienced Insurance Call Center Claims Manager experienced in Property and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Las Cruces, NM)
- …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... in the industry. Looking to add an experienced Call Center Client Account Manager I to support...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Las Cruces, NM)
- …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... in the industry. Looking to add an experienced Call Center Client Account Manager III to support...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact tracing ... to report to work at one of our physical contact center locations. To be considered for...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (Wichita, KS)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (Las Cruces, NM)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Savannah, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Extra Space Storage (Midvale, UT)
- …with development and administers operating plans and functional budgets for the contact center . Develops policies and procedures addressing common customer ... with L&D department in identifying training opportunities to improve contact center performance . Partners with Operations...point of contact with nearshore and offshore BPO contact centers, holds partners accountable to… more
- Pfizer (New York, NY)
- …making a difference to countless lives. **Role Summary** Pfizer's Commercial Creation Center and CDI (C4) team is responsible for the creation, configuration, ... Connect and Triage Platforms. The Pfizer Connect team is a call center based team responsible for supporting promotional and non-promotional commercial activity. The… more
- Amazon (Nashville, TN)
- …The ideal candidate will draw from their experience in Business Process Outsourcing ( BPO ) account management, contact center key performance indicators, and ... to join our CS GO team as a Vendor Manager . This leader will manage external vendor relationships, drive...The CS GO team manages a network of outsourced contact center vendors to provide CS front… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Savannah, GA)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Intuit (San Diego, CA)
- …requirement + Previous people management experience is required + Familiarity with Contact Center Technology & Platforms and comfortable engaging with technology ... experience, MBA or focus in Business/Program + Experience in BPO , Outsourced partner management & sourcing is a requirement...+ Manage ICS FTE team members as a direct manager is a possibility (dependent on business need) +… more
- Mass Markets (Savannah, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (AL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Doral, FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Pfizer (New York, NY)
- …better for patients and healthcare. **How You Will Achieve It** The HCP Creation Center Lead - Targeting and Alignment is responsible to partner with the Chief ... expansion. + Compliance with Chief Marketing Office (CMO), Biopharma Operations ( BPO ), Business Unit and other Digital processes and financial procedures is… more
- Mass Markets (Savannah, GA)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more