• Contact Center Manager

    Vanguard (Wayne, PA)
    As a Workplace Contact Center Engineering Manager , you will lead a team of engineers dedicated to designing, implementing, and maintaining advanced Genesys ... technologies to drive innovation within the contact center . + Implement standard processes and continuous ...processes and continuous improvement initiatives to enhance contact center performance and customer satisfaction. +… more
    Vanguard (09/10/24)
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  • Manager , Data Engineering - Enterprise…

    The Hartford (Columbus, OH)
    …our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager , Data Engineering. This is a technical ... Manager Data Engineering - GE07AE We're determined to make...include, but not limited to: + Act as the Contact Center data lead technical resource and "go-to… more
    The Hartford (10/25/24)
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  • Associate Manager , Contact

    Banner Health (Mesa, AZ)
    …service operations, tech support, reservations, physician referral or other specialized contact center operations. Additional related education and/or experience ... to hear from you. Banner is seeking a Call Center Associate Manager for their **Meal Order**...This position provides leadership and oversight of the Patient Contact Call Center supporting scheduling, intake and… more
    Banner Health (10/26/24)
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  • Manager Clinic Operations - Osher…

    Vanderbilt University Medical Center (Nashville, TN)
    **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... education, and research. **Organization:** OCIM (Osher) Admin **Job Summary:** The Manager Clinic Operations is a leadership role with comprehensive operational… more
    Vanderbilt University Medical Center (10/22/24)
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  • Contact Center Operations Program…

    US Tech Solutions (Sunnyvale, CA)
    **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... skills and ability to influence people to contribute to continuous improvement of operations. + Prior Experience in 1:1... improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to… more
    US Tech Solutions (11/01/24)
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  • Senior Manager , Procurement,…

    Bristol Myers Squibb (Tampa, FL)
    …at work and in their personal lives. Read more: careers.bms.com/working-with-us . The Senior Manager , Procurement, Contact Center & Agency Management role is ... relationships and driving Agency Management. This role is expected to have Contact Center expertise and knowledge of other Commercialization categories, as… more
    Bristol Myers Squibb (10/25/24)
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  • Director of Customer Contact Innovation…

    M&T Bank (Williamsville, NY)
    …for leading continuous improvement and strategic innovation work for our M&T contact center . Will use Agile Principles, LEAN Six Sigma, CX Design Principles, ... practices in consultation with business leaders, technology, and our Contact Center team. This leader will develop...years' higher education and/or relevant work experience in call center , call center technology, continuous more
    M&T Bank (09/14/24)
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  • IT Application Manager - Contact

    Insight Global (Columbus, OH)
    Job Description As part of our Clients Team, Manager of IT Applications is accountable for the Customer Engagement portfolio including Call Center , Website, ... include, but are not limited to: Manage product teams ( Center for enablement) that will focus on build, run...for enablement) that will focus on build, run and continuous improvement themes for the assigned domains using Company… more
    Insight Global (11/09/24)
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  • Lean Continuous Improvement Black Belt…

    Ultradent Products Inc (Salt Lake City, UT)
    Lean Continuous Improvement Black Belt Senior Manager Ultradent, a global name in oral health, is seeking a highly motivated , experienced and talented Lean ... Continuous Improvement Black Belt Senior Manager to...veteran status. VEVRAA Federal Contractor: For more information please contact us at ###@ultradent.com. PWDNET WHY WORK AT ULTRADENT:… more
    Ultradent Products Inc (10/05/24)
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  • Sr. Continuous Improvement Manager

    Wayfair (Perris, CA)
    …role? If so, you could be a great fit for Wayfair's Fulfillment Continuous Improvement Team (FIT) within the rapidly growing fulfillment and logistics operation. Our ... FIT team will be the team that enables the continuous improvement within our physical processes across fulfillment centers,...start to finish Act as a coach to fulfillment center Site Directors, Operations Managers and Supervisors Be a… more
    Wayfair (10/17/24)
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  • Manager , Continuous Improvement

    Otis Elevator Company (IL)
    …Otis Americas Delivery Operations team has an exciting new opportunity for a Continuous Improvement Manager . The role will be responsible for leading projects ... Key Performance Indicator (KPI) improvement. **Essential Responsibilities** + Lead Continuous Improvement projects aligned to functional areas, operating unit (OU),… more
    Otis Elevator Company (10/31/24)
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  • Manager Continuous Improvement

    The Hershey Company (KS)
    Title: Continuous Improvement (CI) Manager * Summary:* The Continuous Improvement Manager will help create a zero-loss culture within our manufacturing ... Veterans If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (###@hersheys.com). more
    The Hershey Company (11/04/24)
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  • Manager , Shared Services Support…

    Entergy (Hammond, LA)
    …position. **Job Segment:** Supply Chain Manager , Supply Chain, Payroll, Call Center Manager , Call Center Supervisor, Operations, Finance, Customer ... **Job Title:** Manager , Shared Services Support Center **Work...strong communication and leadership skills to direct and implement continuous improvement. **JOB DUTIES/RESPONSIBILITIES** + Manage the Employee Support… more
    Entergy (11/05/24)
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  • Call Center Contact Tracing…

    Mass Markets (Mesilla, NM)
    POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact tracing ... to report to work at one of our physical contact center locations. To be considered for...Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and… more
    Mass Markets (10/29/24)
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  • Experienced Contact Center

    Mass Markets (Wichita, KS)
    …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
    Mass Markets (10/16/24)
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  • Patient Access Center Manager II/III

    Ventura County (Ventura, CA)
    Patient Access Center Manager II/III Print (https://www.governmentjobs.com/careers/ventura/jobs/newprint/4671995) Apply  Patient Access Center Manager ... Health Care Agency (recruitment by CEO-HR) Opening Date 10/25/2024 Closing Date Continuous + Description + Benefits + Questions Description WHAT WE OFFER: The… more
    Ventura County (10/25/24)
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  • Call Center Client Account Manager

    Mass Markets (Mesilla, NM)
    …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
    Mass Markets (11/06/24)
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  • Call Center Operations Manager

    Mass Markets (Las Cruces, NM)
    …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
    Mass Markets (10/16/24)
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  • Design & Service Center Manager

    Signet Jewelers (Wayne, NJ)
    …advance from beginner to artisan in a unique promote-from-within environment. DESIGN & SERVICE CENTER MANAGER Title: Design & Service Center (DSC) Manager ... Jewelers, Jeweler Apprentices Job Summary: The Design & Service Center Manager oversees day to day operations...for mentoring, motivating and coaching your team. The DSC Manager is responsible for a continuous workflow… more
    Signet Jewelers (10/28/24)
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  • Call Center Client Account Manager

    Mass Markets (Las Cruces, NM)
    …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... in the industry. Looking to add an experienced Call Center Client Account Manager III to support...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
    Mass Markets (10/25/24)
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