- Feldco Windows, Siding & Doors (Rosemont, IL)
- Assistant Manager - Customer Care Center Job Info: + Employment Type: Full-Time + Location: 6300 North River Road, Rosemont, Illinois 60018 + Hours: ... 12 times! About the Job: The Assistant Call Center Manager plays a key role in the daily success...a key role in the daily success of the Customer Care Center. This position works closely… more
- ICF (Lansing, MI)
- Description **Program Manager , Customer Care Services** **Location: US Remote (Preferred location Michigan or Surrounding States)** **Ready to make a ... and coordination across local energy efficiency program implementation teams, the customer care services organization, subcontractors, and client representatives… more
- PulteGroup (Medina, OH)
- …your growth is supported, and your work makes a lasting impact JOB SUMMARYThe Division Manager of Customer Care is responsible for the operation and results ... including insurance/litigation. + Develops training, mentoring, evaluation and incentive programs for Customer Care team. + Manages the Customer Care … more
- PulteGroup (Carmel, IN)
- …your growth is supported, and your work makes a lasting impact Job Summary The Customer Care Manager II is responsible for managing homeowner service ... completion for all requests in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond to service requests in the… more
- Kuehne+Nagel (Bensenville, IL)
- …**How you create impact** With a passion for customer service delivery, the Customer Care Manager is responsible, on national and location level, to ... By direct interaction with our customers and engaging with relevant stakeholders, the Customer Care Manager ensures that customer needs are met… more
- PulteGroup (Charlotte, NC)
- …growth is supported, and your work makes a lasting impact JOB SUMMARY:The Assistant Customer Care Manager is responsible for obtaining technical expertise in ... construction warranty and customer service. Assists more senior Customer Care Managers and/or direct supervisor in performing their duties and… more
- Lineage Logistics (Fort Worth, TX)
- …workflows, optimize service delivery, and increase efficiency. **Key Responsibilities** **Business Operations/Regional Customer Care Manager ** + Act as the ... overall site performance. We are seeking a proactive and customer -focused Business Operations Manager with Operations Support...Lineage is energizing and enjoyable. We value respect and care about our team members. Lineage is an Equal… more
- Insight Global (Wilmington, NC)
- Job Description Insight Global is seeking a Customer Care Manager for the greater Wilmington area to support a large client of ours. Responsibilities: - ... legal protocol and process necessary workflow. - Partner with other Customer Care Managers to address escalated homeowner concerns. - Manage, contain, and… more
- The Hertz Corporation (Oklahoma City, OK)
- …dynamic and operationally strong leader managing our Service Recovery function for North America Customer Care . As the Manager of Service Recovery, you will ... Thrifty brands._ _Reporting to the Director of Operations, North America Customer Care , you will lead efforts to deliver exceptional recovery experiences that… more
- American Airlines (Charlotte, NC)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced...largest airline in the world running smoothly as we care for people on life's journey? Feel free to… more
- Kuehne+Nagel (El Paso, TX)
- …our contribution counts in more ways than we imagine. **** As Road Logistics Customer Care & Operations Manager in Freight Forwarding oversees daily ... to meet KPIs for on-time delivery, cost control, and customer satisfaction, ensuring smooth execution from pickup to final...excellence and process efficiency **How you create impact** + Customer Relationship Management - You will act as the… more
- General Motors (Warren, MI)
- …thinker with a proven track record of implementing innovative solutions in customer care environments. **What You'll Do (Responsibilities):** + Collaborate and ... and project management to ensure alignment and support for Customer Care Strategy & Optimization initiatives. +...times a week {or other frequency dictated by their manager }. The selected candidate will be required to travel… more
- Kuehne+Nagel (Torrance, CA)
- … Care team and help deliver a best-in-class Sea Logistics experience. As our Customer Care Account Manager , you will own post-sale customer ... you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. At Kuehne+Nagel, our work… more
- nVent (Solon, OH)
- …are answered with the highest availability, and coverage is handled during absences. + Ensure Customer Care benchmarks are met individually and as a team. + Plan ... and implement key critical initiatives with the Director, Customer Care + Respond to and resolve escalated issues from internal and external customers. + Assign,… more
- Vivint (UT)
- …Home team to create smarter, safer and more sustainable homes. **The Role:** The Sr. Manager of Customer Care Self-Service is responsible for leading the ... performance of self-service platforms (eg, IVR, AI-powered virtual agents, customer portals). + Partner with Care PMO,...virtual agents, customer portals). + Partner with Care PMO, IT, Product, and third-party vendors to ensure… more
- Lineage Logistics (Hazle Township, PA)
- …team of employees in the office department. Manage general office and customer service activities, to include finalizing contracts and onboarding new customers. ... reports to ensure productivity, efficiency, and effectiveness + Resolve day-to-day customer service problems including data entry errors, customer complaints,… more
- PulteGroup (Alpharetta, GA)
- …+ Schedule, organize, and execute service work through vendors collaboratively with the Customer Care Coordinator. + Manage trades to completion of service ... tasks (eg, adjustments, repairs), as requested. + Establish and maintain positive customer relationships. + Responsible for the build quality confirmation of the… more
- M/I Homes (Nashville, TN)
- …status. (MW Region: Scheduling and the distribution of work orders is completed by Customer Care Call Center.) + Directs and supervises subcontractors to improve ... and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over...with product and Company warranties and policies to ensure customer satisfaction. Duties and Responsibilities + Performs Post Closing… more
- PulteGroup (Riverview, FL)
- …analysis. + Schedule, organize, and execute service work through vendors collaboratively with Customer Care coordinator. + Manage trades to completion of service ... tasks (eg, adjustments, repairs), as requested. + Establish and maintain positive customer relationships. + Responsible for quality inspections of the home prior to… more
- M/I Homes (Columbus, OH)
- …Irving and Melvin Schottenstein and guided by Irving's drive to always "treat the customer right," we have fulfilled the dreams of over 140,000 homeowners and grown ... in accordance with product and Company warranties and policies to ensure customer satisfaction. Duties and ResponsibilitiesPerforms Post Closing Customer Visits… more