• Senior Manager , CX Center…

    Intuit (Mountain View, CA)
    …an exceptional Senior Manager to lead a team in building an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are looking for ... deep customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager . This...+ 7-10+ years of experience in Customer Experience, Customer Insights , or Voice of Customer in an IT, SAAS,… more
    Intuit (09/27/24)
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  • CX Senior Analyst/Sr. Manager

    Mathematica (Columbus, OH)
    Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst/ Sr. Manager ! The Client Experience Senior Analyst/ Sr. Manager ... Client Experience ( CX ) team to implement the CX team's strategy and growth plan and will be...competitive landscape related to client experience and incorporate relevant insights into strategy development. * Prepare and present regular… more
    Mathematica (08/22/24)
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  • JPMorgan Wealth Management - Vice President…

    JPMorgan Chase (Columbus, OH)
    …grounded in data-backed problems. As the **Measurement & Enablement Customer Success Manager ** on the **Customer Experience ( CX ) Success Office team** , ... we build. **Job Summary:** The Client Platform and Experiences team, the brand new CX Success Team aims to fuel and focus teams on high-leverage client problems to… more
    JPMorgan Chase (10/30/24)
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  • Principal Program Manager , CX

    Amazon (Irvine, CA)
    …buying experience, creating a robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers and sellers, ... discoverability, collaborating with partner teams to address opportunities to improve the CX , managing seller performance by maintaining and enforcing a set of FQ… more
    Amazon (11/01/24)
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  • Sr. Product Manager - Tech, Consumables…

    Amazon (San Francisco, CA)
    …and KPIs to prove success. You will work closely with platform owners to scale CX features, and incorporate learnings and insights from partner teams. You will ... Consumables Shopping Experience (CSE) Polaris team is responsible for CX features and services that power the core shopping...Amazon Stores. We are looking for a Senior Product Manager -Technical to own the end to end experience for… more
    Amazon (11/01/24)
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  • Senior Customer Experience Specialist, CX

    Intuit (Mountain View, CA)
    …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Senior Manager . This role can be based out ... We are seeking an exceptional Customer Experience Specialist to help build an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are… more
    Intuit (09/19/24)
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  • Engagement Manager - CX

    Qualtrics (Seattle, WA)
    …Join over 5,000 people across the globe who think that's work worth doing. **Engagement Manager - CX ** **Why We Have This Role** This role plays a pivotal ... expand leadership, consulting, and customer management skills. + **Industry Insights :** Exposure to cutting-edge customer experience trends and their implementation… more
    Qualtrics (10/22/24)
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  • Senior Director, Customer Experience ( CX

    Bristol Myers Squibb (Princeton, NJ)
    …to perform their roles effectively and compliantly. The Sr. Director WW FM CX Strategy is responsible for developing the global Field Medical Customer Experience (FM ... CX ) strategy and driving the evolution of all FM...HCP research (eg through surveys) to collect and analyze insights on external customer needs, perceptions and opportunities, identify… more
    Bristol Myers Squibb (10/07/24)
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  • Health Care Professional CX Manager

    Novo Nordisk (Plainsboro, NJ)
    …design pull you in? Are you ready to experiment with us? The Position The HCP CX Manager will be a critical driver in ensuring the successful execution of ... on every touchpoint that impacts our customers. We leverage data and insights to inform our decision-making processes, ensuring that our strategies are rooted… more
    Novo Nordisk (11/01/24)
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  • Consumer CX Manager - Obesity

    Novo Nordisk (Plainsboro, NJ)
    …design pull you in? Are you ready to experiment with us? The Position The Consumer CX Manager will be a critical driver in ensuring the successful execution of ... on every touchpoint that impacts our customers. We leverage data and insights to inform our decision-making processes, ensuring that our strategies are rooted… more
    Novo Nordisk (10/11/24)
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  • Manager , CX Alpha (Advanced…

    Vanguard (Malvern, PA)
    We are looking for a manager to in our CX Alpha analytics team to lead a team of analysts responsible for a portfolio of strategic data projects that involve ... gathering data, verifying its accuracy and generating insights , experiments, and deep analysis - inclusive of driving...- inclusive of driving a strategic agenda, and sharing insights with stakeholders and senior leaders across Personal Investor.… more
    Vanguard (10/16/24)
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  • Manager Digital CX & E-Commerce

    NBC Universal (Universal City, CA)
    …deliver content that reflects the current and ever-changing face of the world. The Manager , Digital CX & E-commerce is responsible for developing and delivering ... Hollywood across web & mobile app. This role blends insights , data and content to optimize touchpoints throughout the...and brand research and ability to turn data into insights to drive engagement, conversion and loyalty. + A… more
    NBC Universal (09/24/24)
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  • Sr. Program Manager , CX , Direct…

    Amazon (Bellevue, WA)
    …for Amazon's customers. We are seeking an experienced and results-driven Program Manager to oversee and drive key customer experience initiatives and programs for ... and other relevant metrics. * Establish robust processes to gather insights , identify trends, pain points, and areas for improvement, translate customer… more
    Amazon (10/17/24)
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  • Lead CX /UX Designer - Hybrid…

    Wolters Kluwer (Princeton, NJ)
    …office to experience the value of connecting with colleagues. You will report to the Manager , CX /UX Design and work under the leadership of the Director, CX ... **Lead CX /UX Designer - Hybrid TX/KS/NJ/FL/GA/MN** **R0044704** **Hybrid** :...including leveraging our Product Design System and incorporating customer insights /data to develop optimal solutions that drive competitive advantage.… more
    Wolters Kluwer (10/22/24)
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  • CX Systems Survey Program Specialist

    US Bank (Atlanta, GA)
    …skills and discover what you excel at-all from Day One. **Job Description** The CX Systems Program Manager is responsible for working with insight consultants ... and researchers by transforming their research and insights needs into survey programming and dashboard builds. This...Qualtrics is a must. Considered a plus: + Qualtrics CX certification + Project and global workflow tasks +… more
    US Bank (10/26/24)
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  • Senior UX Researcher, AWS Customer Experience…

    Amazon (Arlington, VA)
    …This Senior UX Researcher will provide generative (foundational) and evaluative research insights to the AWS Systems Manager product teams. This position ... to help reinvent the customer experience for AWS Systems Manager . This role will focus on exploring innovative ways...methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across… more
    Amazon (08/21/24)
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  • Senior UX Researcher, AWS Industrial IoT Customer…

    Amazon (Seattle, WA)
    …This Senior UX Researcher will provide generative (foundational) and evaluative research insights to the AWS IIoT product and UX Design teams. This position ... methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across...growth. Once you join the team, you and your manager will jointly craft a career plan and review… more
    Amazon (08/27/24)
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  • Senior UX Researcher, AWS Customer Experience…

    Amazon (Herndon, VA)
    …This Senior UX Researcher will provide generative (foundational) and evaluative research insights to the AWS Systems Manager product teams. This position ... human-centered research methods and human factors best practices to uncover customer insights that help drive tactical and strategic impact across the organization.… more
    Amazon (10/10/24)
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  • Manager , Consumer Insights

    Boll & Branch (Summit, NJ)
    Boll & Branch is seeking a Consumer Insights Manager to join its Consumer Strategy & Insights team. You will be responsible for understanding the customer ... experience. You love telling a story with data and creating actionable insights to drive growth. You are exceptional at prioritizing work, setting expectations… more
    Boll & Branch (08/08/24)
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  • Science Mgr Data & Insights Analytics

    Bayer (Whippany, NJ)
    …of the Consumer (VoC), Real World Evidence, Real World Data and Consumer Experience ( CX ) insights , analytics, metrics; + Uncover actionable insights and ... a real difference, there's only one choice.** **Science Mgr Data & Insights Analytics** **YOUR TASKS AND RESPONSIBILITIES** The primary responsibilities of this… more
    Bayer (10/09/24)
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