- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** **Senior Manager , Insights Consulting - Omni CX and Growth Analytics** What if you could work in an environment ... us off our feet if ** + You have 5+ years experience in both CX Insights and analytics, preferably with a related college and/or Advanced degree. + You have 4+… more
- General Motors (Warren, MI)
- …teams. + Collaborate with business partners to understand evolving needs and deliver insights that drive CX improvements. + Present findings in a compelling, ... and the ability to synthesize Voice of Customer (VoC) insights . You will support the team through both structured...times a week {or other frequency dictated by their manager }. The selected candidate will be required to travel… more
- Qualtrics (Seattle, WA)
- …over 5,000 people across the globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role** AI is massively changing the ... AI-based solutions. We are seeking an experienced and strategic Product Marketing Manager to drive an evolution in our go-to-market strategy, positioning, and… more
- Wolters Kluwer (Chicago, IL)
- …America** . In the ** CX /UX Research Consultant** role, you will report to the ** Manager , CX /UX Research * DXG | UX/ CX COE** and contribute actively to ... ** CX /UX Research Consultant (Tax/Accounting) - Hybrid USA R0052491...research planning and execution, helping to turn user insights into actionable product improvements in our Firm Management… more
- Wolters Kluwer (Coppell, TX)
- …team in Wolters Kluwer Tax & Accounting North America. In this role, you will report to the Manager , CX /UX Research * DXG | UX/ CX COE and serve as a thought ... **Senior CX /UX Research Consultant (Tax & Accounting) - Hybrid...for our Expert AI conversational assistant by transforming user insights into impactful, actionable recommendations. This is an outstanding… more
- Vanguard (Malvern, PA)
- What you will have as an Advanced Data Analytics Manager + Problem solving skills: Ability to formulate a framework and roadmap to solve through complex and ... modeling to deliver a deep understanding of outcome drivers and curated insights /recommendations for next steps + Strong analytical skills, coupled with the ability… more
- General Motors (Austin, TX)
- …future of transportation on a global scale. **The Role** As a Senior Product Manager responsible for OTA CX Analytics you will lead several transformative ... + Translate customer feedback and behavioral data into actionable insights for product, engineering, and operations teams. + Establish...you will receive updates about GM, open roles, career insights and more. Please note that filling out the… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... design. + Experiencing establishing and elevating digital measurement and insights , reporting across all levels of the organization +...and brand research and ability to turn data into insights to drive engagement, conversion and loyalty. + A… more
- General Motors (Warren, MI)
- …in Warren, MI three times per week, at minimum. **The Role** As a Staff Product Manager for In-vehicle OTA CX you will lead the strategy, design, and delivery of ... a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you… more
- Wolters Kluwer (Draper, UT)
- **Job Identification** Business title: Lead CX /UX Designer Department: Digital Experience Group (DXG) Location: Hybrid **Supervisory Relationships** Reports to: ... Director, CX /UX Design Supervises: This position has no direct line...including leveraging our Product Design System and incorporating customer insights /data to develop optimal solutions that drive competitive advantage.… more
- Comcast (Berlin, CT)
- …designed to help you build new skills, explore career paths, and gain insights from professionals from across the organization. At Comcast, we're committed to ... increased the dollar limit agents could credit customers without manager approval, streamlining service and reducing delays **Feedback-Driven Decision Making**… more
- H&R Block (MO)
- …company - one that defined an industry and is now leading its transformation. The Manager , Assisted Tax Preparation within the Product Support & Insights Team ... understanding of their behaviors and needs, and leverages data-driven insights to evolve H &R Bloc k's servic ing...key differentiator of our value proposition . As the Manager , Assisted Tax Preparation you will report to the… more
- KeyBank (OH)
- …and improve experiences, ultimately driving better business performance. The Research & Insights Manager role will manage research projects end to end, ... CLE, OH or 4910 Tiedeman Brooklyn, OH **JOB SUMMARY** The CX +EX Measurement & Insights team manages quantitative and qualitative marketing research for the… more
- Boll & Branch (NY)
- Boll & Branch is seeking an Associate Manager of Consumer Insights to join its Consumer Strategy & Insights team. In this role, you will serve as a strategic ... thought partner across the organization by uncovering insights that deepen our understanding of the customer and inform smarter decision-making. You'll analyze the… more
- Elevance Health (Chicago, IL)
- …(PMP) preferred. **Preferred Skills, Capabilities, and Experiences:** + ** CX /VoC/ Insights or service transformation experience:** leading enterprise ... healthcare and improve lives. The **Program Director, VoC (Voice of Customer) Insights ** orchestrates our enterprise VoC operating system to reduce Consumer Effort… more
- The Hertz Corporation (Columbia, SC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize… more
- ADP (Schaumburg, IL)
- …) Manager - Salesforce / Client Journey Modernization (CJM).** The successful CX Manager is a detective at heart, obsessed with identifying and understanding ... the puzzle pieces of a problem together. The successful CX Manager brings data-driven client perspective, gathered...change** . This role is uniquely positioned to leverage insights from our clients and associates to **drive solution**… more
- Crate & Barrel (Northbrook, IL)
- …data into actionable insights and high-impact business strategies. The CX Manager will lead deep-dive analyses, champion customer-centric initiatives across ... with an inclusive mindset to join our team as a Manager , Customer Experience. The Customer Experience ( CX ) Manager is a strategic leader responsible for… more
- Call Your Mother Deli (Washington, DC)
- …intersection of Marketing, Ops, People, and Tech and helps tie it all together. The CX Manager reports to the VP of Marketing and oversees part-time customer ... MANAGER BASED IN WASHINGTON, DC The Customer Experience ( CX ) Manager is the heartbeat of how...Translate guest data into actionable weekly, monthly, and quarterly insights and partner with Ops to close gaps. +… more
- The Hertz Corporation (Oklahoma City, OK)
- …our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, ... Policy teams to implement long-term fixes. + Champion "voice of the customer" insights from recovery cases to inform product, process, and training enhancements. +… more