- NBC Universal (Universal City, CA)
- …to create and deliver a wide range of content reflecting our world. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve ... and store issues. Leadership + Lead and/or participate in recurring performance, strategy and team presentations. + Contribute to co-workers success by leaning into… more
- Amazon (Seattle, WA)
- Description We're seeking an experienced Product Manager -Technical to drive trust, privacy, accessibility, and responsible AI initiatives across Amazon's Devices & ... Services portfolio. You'll own the product strategy and execution for privacy-preserving features, accessibility standards, and...device ecosystem. About the team Who We Are: Trust CX Innovations is a strategic innovation team within Amazon… more
- Wolters Kluwer (Coppell, TX)
- …team in Wolters Kluwer Tax & Accounting North America. In this role, you will report to the Manager , CX /UX Research * DXG | UX/ CX COE and serve as a thought ... **Senior CX /UX Research Consultant (Tax & Accounting) - Hybrid...and playing a key role in shaping the product strategy for our Expert AI conversational assistant by transforming… more
- Bristol Myers Squibb (Princeton, NJ)
- …management, design, or related field. + 6-10 years of experience in product ownership, CX strategy , service design, or digital product management. + Proven track ... . **Position Summary:** We are seeking an experienced Associate Director, Customer Experience ( Cx ), Patient & Care Partner to lead the design and delivery of… more
- Amazon (Seattle, WA)
- …how advertisers engage with consumers via streaming media around the world. As a Senior Manager , Product Management - Tech, Ad CX Optimization, you will lead the ... video advertising? Prime Video is looking for a Senior Manager , Product Management - Tech to lead our Ad...customer experience with advertiser value. You will own the strategy and execution for personalized ad delivery, dynamic supply… more
- Amazon (New York, NY)
- …Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and ... to help our customers succeed. Partner teams own the strategy , recruiting, development, and growth of our key technology...most complex challenges. AWS is seeking a WW Sr Manager , GTM Business Development to manage our Connect GTM… more
- Coinbase (Sacramento, CA)
- …Science, and CX teams to align on ambitious objectives, define strategy , and drive execution for our customer-facing support technology ecosystem. *What you'll ... and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE)...facing support product area from crafting the vision and strategy to executing. * Define and execute a roadmap… more
- Coinbase (Des Moines, IA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution for our customer facing support technology ecosystem.… more
- Capital One (Wilmington, DE)
- Senior Business Manager , Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique opportunity to ... and analysis of the Retail Bank's entire Customer Experience ( CX ) measurement system. Your expertise will not just inform...) measurement system. Your expertise will not just inform strategy - it will define the data infrastructure and… more
- Amazon (Austin, TX)
- …technology experience - Bachelor's degree or equivalent - Experience as a product manager or owner - Experience owning/driving roadmap strategy and definition - ... exceptional customer service, is looking for a Sr Product Manager to join our team. This role will own...customer and associate as we advocate for a bar-raising CX through improved product experiences. A successful candidate thinks… more
- Mass Markets (Wichita, KS)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... financial services. Our contact centers are powered by both on- site and remote agents, leveraging advanced technologies to enhance...aspects of our call center team. As a sales manager , you will ensure an exceptional customer experience in… more
- Coinbase (Des Moines, IA)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more
- Northramp LLC (Reston, VA)
- …insights for technical and non-technical audiences, including CIO-level briefings. Customer Experience ( CX ) Strategy & Delivery + Serve as a strategic advisor ... strategic briefings, leadership presentations, and decision-focused materials that support CX initiatives, digital strategy efforts, and executive… more
- Cisco (San Jose, CA)
- …will work closely with Engineering, Design, Data/AI, Customer Experience, Sales, and Strategy teams, as well as external technology partners. **Your Impact** You ... will support the integration strategy and execution that enables Cisco product teams and...proposals with Finance, Legal, and GTM teams; enable field, CX , and partners for launch. + Participate in alpha/beta/GA… more
- Mass Markets (VA)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... e-commerce, and financial services. Our contact centers are powered by both on- site and remote agents, leveraging advanced technologies to enhance customer journeys,… more
- Amazon (Seattle, WA)
- …sub-same day, off-Amazon shopping, Amazon Fresh to name a few. We own the CX and services that power the discovery and selection of products, services, and delivery ... refunds processing. We are looking for a Principal Product Manager - Technical, in the CPJ product team. In...you are the end-to-end owner of your product's vision, strategy , and execution. You will define the product roadmap… more
- Amazon (New York, NY)
- …computer vision, and machine learning. We are looking for an innovative Sr. Manager - Tech to lead global expansion of free streaming content discovery, ... monetization. You will lead your team in developing the strategy and vision for the products, and you will...vision. This team is working backwards from delivering a CX customers love across devices, scaling Free Streaming customers,… more
- EMCOR Group (Atlanta, GA)
- …and offering innovative solutions. + Create QAQC documentation plans and execution strategy for site implementation. + Engage and cultivate opportunities for ... management systems. **Job Summary** Are you an experienced QAQC manager looking to advance your career to the next...project and maintenance team members and provide detailed on site training for personnel responsible for managing and executing… more
- Huron Consulting Group (Chicago, IL)
- …ignite innovation and navigate constant change. Through a combination of strategy , expertise and creativity, we help clients accelerate operational, digital and ... are now and create your future. The Business Development Manager is responsible for several key areas crucial to...selling direct-to-customer solutions across Oracle ERP, EPM, SCM, HCM, CX , and AI. In addition to sales and account… more
- Cisco (Milpitas, CA)
- …will work closely with Engineering, Design, Data/AI, Customer Experience, Sales, and Strategy teams, as well as external technology partners. **Your Impact** As an ... Engineering Product Manager specializing in Generative AI and Large Language Models...and platforms. You will own the end-to-end product vision, strategy , and roadmap for the evaluation framework powering Cisco's… more