- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …to ensure effective troubleshooting, solution delivery, and customer service. + Uses ITSM platforms (eg, ServiceNow ) to manage service lifecycles; ITIL-based ... **Description** The IT Service Desk Manager is responsible for leading the daily operations...+ End-User Training + Upgrades & Patch Management + ServiceNow or similar ITSM platforms + Familiarity… more
- Red River (Chantilly, VA)
- …**Preferred Skills:** + ITIL v4 Foundation certification or higher. + Proficiency in ITSM platforms such as ServiceNow . + Experience in governance and client ... seek to make those around you successful. The **Client Success Operations Manager ** is a client-facing governance role within the Managed Services division,… more
- CUNY (New York, NY)
- Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... campuses. Reporting to the Senior Director of Systems Management Control, the Director of ITSM & ServiceNow serves as a senior leader within CIS, responsible for… more
- BAE Systems (Sterling, VA)
- …innovative IT solutions that enable our customers to achieve their missions. As an ** ITSM ServiceNow Administrator** , you'll play a critical role in providing ... new challenge, we encourage you to apply. As an ITSM ServiceNow Administrator, you'll be responsible for... tools and platforms (eg BMC Helix, HP Service Manager ) + Strong knowledge of industry practices, techniques, and… more
- Travelers Insurance Company (St. Paul, MN)
- …for ServiceNow , providing guidance and support to the team. Leverage ServiceNow capabilities to enhance ITSM processes and workflows. Work with enterprise ... Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, emphasizing… more
- Red River (Lexington, MA)
- …you seek to make those around you successful. **We are seeking a seasoned** **Program Manager - ITSM ** **to lead the delivery of managed services for a ... ( ITSM ), ITIL best practices, and hands-on experience with ServiceNow .** **Key Responsibilities** 1. **Service Delivery Management** + Oversee end-to-end delivery… more
- Insight Global (Lexington, MA)
- …ITIL principles across Incident, Problem, Change, and Request Management * Utilize ServiceNow for ITSM operations, reporting, and analytics 2. Client ... large-scale client engagements * Demonstrated ability in business development and portfolio expansion * Extensive hands-on experience with ServiceNow and ITSM more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- **Sr. ServiceNow Project Manager /Product Owner** **Category:** Project Management **Main location:** United States, Maryland, Baltimore **Position ID:** ... CGI Partners strong. CGI Federal is seeking an experienced ServiceNow Project Manager / Product Owner to...focused on ServiceNow . . Strong understanding of ServiceNow modules including ITSM , ITOM, ITAM, SPM,… more
- Burlington (Edgewater Park, NJ)
- …with 3+ years in a platform management or leadership role. + Proven experience managing ServiceNow ITSM , and at least one of the following: ITOM, HRSD, CSM, or ... **Position Overview** The Manager , Operations ServiceNow Platform serves as...platform. + Manage the **configuration, customization, and integration** of ServiceNow modules (eg, ITSM , ITOM, HRSD, CSM,… more
- TEKsystems (Columbus, OH)
- …meetings that facilitate the ongoing success of IT-SMO functions -Work within the ITSM platform ( ServiceNow ) to update tickets, assets, configuration items, and ... Skills Itsm , Process improvement, Incident management, Itil v3, change...implementation of support center tools and processes -Perform project manager duties for support center projects -Document and complete… more
- Herc Rentals (Bonita Springs, FL)
- ServiceNow Manager Location: Bonita Springs, FL, US, 34134 Job Type: Full-time Date: Nov 14, 2025 Company: Herc Rentals If you are currently an employee of Herc ... America as of June 30, 2025. **Job Purpose** The Manager , ServiceNow Platform is responsible for overseeing...or more of related project experience leading Implementation of ServiceNow or similar ITSM tools + Experience… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …arrangements** **A typical day may include:** + Lead the end-to-end architecture of ServiceNow ecosystems encompassing ITSM , ITOM, IRM, HRSD, SecOps, and other ... as a team lead along with the Service Delivery Manager , as well as with our Managed Service Provider,...+ Expert level command of administration & architecture in ServiceNow + Extensive experience with ITSM , ITOM,… more
- OneMain Financial (Baltimore, MD)
- OneMain Financial is seeking a strategically minded, technically fluent Software Engineering Manager to lead and evolve our ServiceNow practice. This is a ... across operations, business, and compliance domains **Technical Skills** . Mastery of ServiceNow modules including ITSM , ITOM (Discovery, Service Mapping), SAM,… more
- Deloitte (Boston, MA)
- ServiceNow Senior Manager Our ServiceNow ...4+ years of experience overseeing multiple project teams + ServiceNow ITSM certification + A minimum of 2 ... technology service delivery teams. Responsibilities As a Deloitte Senior Manager , you will have the opportunity to lead and...full life cycle ServiceNow ITSM implementations + A minimum of… more
- BAE Systems (Sterling, VA)
- …innovative IT solutions that enable our customers to achieve their missions. As a ** ServiceNow Knowledge Manager ** , you'll play a critical role in providing ... new challenge, we encourage you to apply. As a ServiceNow Knowledge Manager , you'll be responsible for...knowledge management, content curation, or technical writing within an ITSM environment + 3 years of hands-on experience with… more
- Republic Services (Phoenix, AZ)
- **POSITION SUMMARY:** The Manager Software Development - ServiceNow is responsible for leading a team in the design, development, configuration, and maintenance ... for innovation, platform stability, and delivering high-quality, scalable solutions across various ServiceNow modules (eg, GRC, HRSD, ITOM, ITSM , SecOps, etc.).… more
- Leidos (Lorton, VA)
- …and Values guide the way we do business. Leidos is seeking an experienced ServiceNow Software Development Manager , to join an internal service center group under ... the instance. + Provide technical guidance and support for ServiceNow IT Service Management ( ITSM ) and the...and support for ServiceNow IT Service Management ( ITSM ) and the IT Asset Management (ITAM) module, specifically… more
- Marriott (Bethesda, MD)
- …**_ServiceNow Customization and Development_** + Design, develop, and customize ServiceNow applications, modules, and workflows to meet business requirements. + ... Create and maintain ServiceNow forms, fields, UI policies, and business rules. +...Issue Management, Vulnerability Response Management, Security Incident Response (SIR), ITSM , ITAM, ITOM, and ITIL frameworks. Exposure to Advanced… more
- SAIC (Chantilly, VA)
- **Description** SAIC has an opening for a ServiceNow Requirements Manager (SETA) in **Chantilly, VA** with experience capturing customer business needs, ... development team. A strong acumen of IT Service Management ( ITSM ) practices, such as ITIL, CMMI, and SAFe is...will be required to evaluate proposed changes to a ServiceNow platform and prioritize requirements delivery of enhancements during… more
- Insight Global (Reston, VA)
- …in setting up and administering ServiceNow , deep familiarity with multiple ServiceNow modules ( ITSM , ITOM, CMDB, etc.), and strong leadership skills. This ... with ServiceNow , including implementation and administration. * Strong expertise in ServiceNow modules such as ITSM , ITOM, CMDB, and Discovery. * 8… more
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