- Amazon (Tempe, AZ)
- …to hire a Sr. Program Manager to join the Amazon Selling Partners Voice of Customer program team. This position will be instrumental in supporting our ... excellence across the network but also support internal teams. Voice of Customer (VOC) technology is used...associate performance, and operational efficiency. As the Sr. Program Manager , VOC, you will leverage this technology to develop… more
- Amazon (Seattle, WA)
- …The WWDE org creates shared services to fulfill the vision of hub that channels voice of customer that enable business teams across Amazon to demonstrate their ... & work with dedicated engineers to building hub of Customer Obsession at Amazon. "We see our customers as...mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end to end… more
- Amazon (Boston, MA)
- …right mechanisms are in place for AFX leadership and capability teams to leverage Voice of the Customer (VoC) in product design and development, upstream with ... leading go-to-market tooling that enables AWS Field teams (our customer ) to exceed business outcomes and accelerate AWS cloud...cloud adoption. To achieve this, working backwards from the customer is paramount. AFX is seeking an individual who… more
- Amazon (Sunnyvale, CA)
- …a program from end to end-- defining metrics and processes. As the Owner for the Voice of the Customer (VOC) program you will be responsible for developing a ... VOC program that allows our organization to react to customer escalations seamlessly. You will leverage data to drive...data to drive proactive actions that will improve the customer experience. You will provide strategic business guidance to… more
- Parker Hannifin Corporation (Kalamazoo, MI)
- …manufacturing re-work, or test equipment failures. The Division Recovery Manager is the " voice of the customer " to balance demand with supply, and to set ... Division Recovery Manager Location : KALAMAZOO, MI, United States Job...due backlog recovery efforts, to meet or exceed our customer expectations to return to "on-time" to purchase order… more
- Neotech (Longmont, CO)
- …still interests you, then please keep reading. Summary: The Program Manager is the " voice of the customer " and leader of the Customer Focus Team (CFT). ... started a 980-work schedule. This is not a Project Manager role, but a Program Manager role.... is accountable for NEOTech's operational performance to the customer and the achievement of NEOTech's internal financial performance… more
- Amazon (Seattle, WA)
- …Are you passionate about improving customer experience? We are seeking a Sr. Product Manager to join the Voice of Customer (VOC) team within Worldwide ... vision and product roadmap for Amazon's flagship suite of Voice of Customer (VOC) tools and services....tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products Preferred… more
- Aveanna (Atlanta, GA)
- Network, Voice and Collaboration Manager - Remote ApplyRefer a FriendBack Job Details Requisition #: 193843 Location: Atlanta, GA 30339 Category: OT Salary: ... and Logistics, responsible for overseeing and managing all network, voice (VoIP) and collaboration infrastructure systems administration including design,… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program's ... their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team. Roles… more
- Philadelphia Gas Works (Philadelphia, PA)
- …Make a difference in your future - Become part of the PGW Team! ** MANAGER , VOICE & DATA INFRASTRUCTURE** **Responsibilities** Responsible for all internal and ... external voice and data communication systems, including PGW's Contact Center,...to handle pressure coming from all directions simultaneously. Excellent customer focus and ability to manage client expectations. Excellent… more
- J&J Family of Companies (Titusville, NJ)
- …, MISE serves as the primary point of contact for US HCP escalations. The Manager , MISE will evaluate voice -of- customer trends and provide insights to ... Manager , Medical Information Scientific Engagement - Titusville, NJ...to champion unmet data gap needs and to represent voice of the customer **MI Booth Support… more
- Chewy (Bellevue, WA)
- **Our Opportunity:** Chewy is seeking a skilled and strategic Sr Employee Engagement Manager to join our world-class Customer Service (CS) organization! We ... feedback and insights. You will have ownership of our Voice of the Team Member initiatives, ensuring that employee...Reporting to the Associate Director of Employee Engagement for Customer Service, you will collaborate with CS Leadership, CS… more
- Amazon (Arlington, VA)
- …The Strategic Account Services (SAS) organization strives to improve the Amazon customer experience by working directly with Selling Partners to enable more ... satisfaction, and build scalable solutions. The Principal Program Management for SAS's Voice of Seller will be directly responsible for deeply understanding the… more
- Wabtec Corporation (Elmsford, NY)
- …**Who will you be working with?** **Our KAM (Key Account Manager ) team is our " Voice of the Customer ". The team is responsible to manage the customer ... serve as the Wabtec key point of contact and " Voice of the Customer ". + Support and...or attendance at offsites, as agreed to with your manager . **Our Commitment to Embrace Diversity:** Wabtec is a… more
- Leidos (Huntsville, AL)
- **Description** The AEGIS Sector at Leidos currently has an opening Voice Network Engineer to work in our Huntsville, AL office. This position will fill a key role ... in helping lead the architecture, design, and testing of NASA's Voice Services across the agency. **Primary Responsibilities:** + Works with Network Architect to… more
- CEENTA (Charlotte, NC)
- …communicate professionally (written and verbal) + Proficient in computer-based analysis of voice Core Competencies + Customer Service: Making patients and their ... Cidex, Cavi Wipes and alcohol wipes. Supervisory Responsibilities A Voice & Swallowing Specialist reports to the Manager... Voice & Swallowing Specialist reports to the Manager of Voice & Swallowing. Supervisory responsibilities… more
- FirstEnergy (Greensburg, PA)
- …of FirstEnergy Corp. [SC00] ACCOUNTABILITY OBJECTIVE As part of the ** Voice & Video Operation** team, responsible for architecture, engineering, design, ... implementation, operation, maintenance, regulatory compliance, and ongoing reliability for Voice & Video computing devices such as application servers, IP… more
- Microsoft Corporation (Elkridge, MD)
- …cloud adoption within their company to enable them to be cloud advocates. Be the Voice of the Customer ; Share insights and best practices, and connect with ... looking to hire a Cloud Solution Architect - Enterprise Voice to join Microsoft Federal. Microsoft is on a...create the foundational knowledge that enables us to make customer -first decisions in everything we do. In doing so,… more
- BAE Systems (Herndon, VA)
- …for Systems Engineers to join our technology-based program supporting a key government customer . + Design, test and deploy new Voice infrastructure + Implement ... next generation voice system technology (1 st article voice engineering) + Participate in the security accreditation process for all systems + Provide… more
- Arena Technical Resources, LLC (WA)
- …Desirable Experience: Prior work in a federal government environment Experience with Cisco voice products such as Call Manager Experience working for or with ... Voice Support Specialist Location: Washington, US Job ID:...candidate who is proactive, has a passion for surpassing customer expectations, and can work independently with minimal supervision.… more
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