- Liberty Utilities (Malden, MO)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Aston Carter (Seattle, WA)
- …analyze engagement trends and experience in marketing analytics. + Familiarity with voice of customer /feedback programs and survey creation. + Strong stakeholder ... Hiring a Program Manager for large tech company in Seattle. WA!...Seattle. WA! Must have experience with creating and/or analyzing customer surveys. If interested, please apply directly. Job Description… more
- Capital One (Mclean, VA)
- Business Manager , Bank Voice Strategy As a member of the Bank Voice Strategy team, you will drive strategic decision-making that directly influences how ... Call Center Operations for Capital One's Retail Bank, which supports over 12M customer calls each year. We are a high-impact, high-visibility team and serve as… more
- Travel + Leisure Co. (Orlando, FL)
- …vacation inspiration into exceptional experiences for millions of travelers worldwide. The ** Manager , Consumer Insights & Research** is an exciting role ... responsible for developing and delivering insights on the Travel & Leisure customer ...and external resources in a matrixed environment. The successful manager will align consumer insights projects and… more
- ITW (Greenville, SC)
- …401k (with match), and a 100% tuition reimbursement program for those who qualify. **Product Insights Manager :** The **Product Insights Manager ** role is ... and research. Ensure that projects are aligned with the voice of the customer (outside in). +...data to quickly develop in-depth primary market, competitive, and customer insights , and clearly identify customer… more
- Datavant (Little Rock, AR)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** +...internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights … more
- Microsoft Corporation (Reno, NV)
- …rewards impactful work. We make doing business with Microsoft easy. The **Business Insights Manager ** within the **OSC** team is responsible for leveraging data ... analytics to support a wide range of business functions. The Business Insights Manager will collaborate closely with cross-functional teams including… more
- ITW (Glenview, IL)
- … Back Innovation (CBI) strategy. In this key role, you'll dive deep into customer needs and market trends to uncover insights that fuel smarter decisions ... end user pain points. + **End User Intimacy** - Gain strong understanding of voice of customer through qualitative and quantitative market research that drive… more
- JPMorgan Chase (New York, NY)
- …high-quality products that transform the way we do business within Markets. As a Product Manager - Sales Applied AI & Insights Executive Director - in Digital ... innovation while upholding the firm's core principles of security, customer control, convenience, and privacy. **Job Description** Are you...such as GenAI to create unique products and actionable insights . You will serve as the voice … more
- Palo Alto Networks (Santa Clara, CA)
- …real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice , and every idea counts. If you're ready to do the most meaningful ... Summary** We are seeking an experienced, technically deep, and strategic Product Manager to drive the vision, strategy, and execution for our Proactive Operational… more
- Comcast (Philadelphia, PA)
- …or review competitive consumer response plans. Manages professionals at manager , supervisor and professional levels. Ensures appropriate resources to achieve ... and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is… more
- Sony Pictures Entertainment (Culver City, CA)
- …will elevate the voice of the consumer and provide strategic content insights that support Sony Pictures Television's success in our unique role as an ... is looking for a Senior Analyst to join our Insights Strategy & Analysis Team, supporting Drama (Superhero, Sci-Fi,...research, ratings & consumption data and social listening, the Manager will support key SPT series throughout their lifecycles… more
- Amazon (Newark, NJ)
- …such as Quality Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer insights . ABOUT YOU You'll work ... with stakeholders across Audible and Amazon to deliver world-class customer service. As a Program Manager , you...Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer insights -… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …champion for the customer within the organization, ensuring that customer insights influence product development, marketing messaging, and service ... Customer Experience Senior Manager The Senior ...will take full ownership of frontline performance, represent the voice of the customer , hold a high bar… more
- Amazon (Newark, NJ)
- …including Quality Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer insights - Design and implement ... future with us. ABOUT THIS ROLE As a Program Manager you will drive the strategy and execution of...Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer (VoC) insights .… more
- Walmart (Bentonville, AR)
- … of our customer , using analytics, market trends, competitor experiences, and customer insights to guide the organization to exciting new places. **You'll ... attention and connect with customers. As a Senior Business Manager , you will play a pivotal role at the...This position will be focused on growing our omni customer base, using data & insights to… more
- The Hertz Corporation (Oklahoma City, OK)
- …with Operations, Fleet, Technology, and Policy teams to implement long-term fixes. + Champion " voice of the customer " insights from recovery cases to inform ... and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure… more
- Nestle (Bridgewater, NJ)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, ... as well as other cross functional partners by providing voice of customer . This person also needs...customer teams. + Communicates & coordinates key strategies, insights , and initiatives between field and internal teams as… more
- Intuit (San Diego, CA)
- …customers achieve maximum value from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management** , you will lead a large-scale ... and create promoters across both groups. + Champion the voice of the customer internally and ensure... of the customer internally and ensure customer feedback is translated into actionable insights … more
- Paychex (Cincinnati, OH)
- …, Customer Experience (CX) will be primarily responsible for managing a customer insights program to support internal and external client experience, sharing ... and report on the execution of this plan. Leverage customer insights to ensure proper prioritization of...employees. We want you to be you and your voice to be heard. + We value our communities:… more
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