- Baylor Scott & White Health (Temple, TX)
- …scheduled anytime between 7am and 5pm, Monday through Friday** **JOB SUMMARY** The Customer Advocate 1, under general supervision, communicates to Members and ... FACTORS** + Requires successful completion of proficiency testing following initial Advocate training. + Must successfully complete Customer Service training… more
- Centene Corporation (Tallahassee, FL)
- …being escalated to resolve in initial contact + Serves as the front-line resolution advocate on various member and/or provider inquiries, requests, or concerns + ... be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access… more
- Centene Corporation (Sacramento, CA)
- …escalated to resolve in initial contact. + Serves as the front-line resolution advocate on various member and/or provider inquiries, requests, or concerns. + ... changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national...- 6pm PST **Position Purpose:** Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns… more
- Centene Corporation (Austin, TX)
- …being escalated to resolve in initial contact + Serves as the front-line resolution advocate on various member and/or provider inquiries, requests, or concerns + ... be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access… more
- Centene Corporation (Austin, TX)
- …be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access ... information to members and/or providers on behalf of the customer service team to help inform them of the...solutions + Serves as the front-line support on various member and/or provider inquiries, requests, or concerns + Assists… more
- Conduent (Helena, MT)
- …part of a culture where individuality is noticed and valued every day. This role is hybrid and you must be able to work from the office as scheduled Hours - Monday ... . Using a computerized system, responds to Montana Medicaid member inquiries in a call center environment using standard...call handling and escalations. . Overall acts as an advocate for the Medicaid members to ensure their needs… more
- HP Inc. (Spring, TX)
- …Additionally, this role also serves as the supply chain GBU interface to the Hybrid Systems President and is a member of their extended leadership team. ... an end-to-end supply chain operations leader to join the Hybrid Systems Operations team in a dynamic role that...while optimizing for HP overall. + Act as GBU advocate in supply chain and vice-versa. + Keep market-facing… more
- Broadridge Financial Solutions (Edgewood, NY)
- …community as it relates to Proxy Voting. You will act as a client advocate and interface between all departments. You will understand and assist the client with ... and part process improvement implementer. Do you have strong customer service experience and a drive for researching complex...learn and collaborate as needed. This role is considered hybrid , which means youll be assigned to a Broadridge… more
- Medtronic (Fridley, MN)
- …it matters. As the Category Manager-IT Services, you will be a key member of Medtronic's center-led Indirect Supply Management (ISM) team responsible for managing ... tackle challenges, and bring forward solutions. This is a hybrid role. Responsibilities may include the following and other...a balanced view of contract risk and liabilities and advocate for their interests + Gather market intelligence and… more
- The Cigna Group (Portland, OR)
- **Role Summary** The Sales Client Account Lead Analyst role is a key member of the Client and Growth Services organization, providing advanced professional input to ... for the client experience and net promoter score (NPS), persistency and overall customer growth. The Account Lead Analyst is also responsible to support and provide… more
- The Cigna Group (San Diego, CA)
- …Diego, CA market._** The **Director,** **Provider Contracting** serves as an integral member of the Provider Contracting Team and reports to the Provider Contracting ... written and verbal communication skills. Experience with formal presentations. + Customer centric and interpersonal skills are required. + Demonstrates managerial… more
- Highmark Health (Dover, DE)
- …in Community Outreach or Customer Service **Preferred** + Familiarity as a Member Advocate or with complaint and grievance processes + Familiarity with ... is responsible for serving as a liaison between the member , the Health Plan, and the provider for Highmark....access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more
- Henry Ford Health System (Troy, MI)
- …as scheduled. GENERAL SUMMARY: The Populance Case Manager is an interdependent member of the patient-centered care team responsible for the collaborative practice of ... + Excellent verbal communication and written documentation skills. + Excellent customer service and interpersonal skills including the ability to interact with… more
- Henry Ford Health System (Troy, MI)
- …remote work day options. GENERAL SUMMARY: The Case Manager is an interdependent member of the patient-centered care team or treatment team responsible for the ... + Excellent verbal communication and written documentation skills. + Excellent customer service and interpersonal skills including the ability to interact with… more
- The Cigna Group (Philadelphia, PA)
- …needed. Core Responsibilities 1. Be the point of contact for all aspects of the member in regard to their appointments, care, and overall health. 2. Act as the ... 3) Triage experience 4) Case management experience 5) Previous customer service experience 6) Previous experience in a telephonic...Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.… more
- Elevance Health (South Portland, ME)
- …to help resolve members questions at the first point of contact preferred. * A customer advocate willing to listen and find creative solutions to address and ... **Job Title:** ** Customer Care Representative I - FEP** **Location:** This position will work a ** hybrid model (remote and office)** . The ideal candidate will… more
- Cummins Inc. (Seymour, IN)
- … customer ; understands the capabilities and capacity of the plant and the needs of the customer to act as an advocate for both the customer and Cummins. ... quality improvements and response targets through a detailed understanding of Customer Order Management systems and processes. Document customer interactions… more
- Elevance Health (Houston, TX)
- …beyond to help resolve members questions at the first point of contact. + A customer advocate willing to listen and find creative solutions to address and ... **Insurance Customer Care Representative- Bilingual (Vietnamese)** **Location:** On-site 10800...things like being on time and available to meet member 's needs, to being accountable for commitments made to… more
- Elevance Health (Los Angeles, CA)
- …beyond to help resolve members questions at the first point of contact. + A customer advocate willing to listen and find creative solutions to address and ... **Insurance Customer Care Representative- Bilingual (Korean)** **Location:** On-site 2789...things like being on time and available to meet member 's needs, to being accountable for commitments made to… more
- Promotion In Motion (Park Ridge, NJ)
- Customer Collaboration Manager Job Details Job Location Park Ridge - Park Ridge, NJ Description Do You Love Candy and Snacks? Are you looking to join an ever ... Position Overview: We are currently looking for an experienced Customer Collaboration Manager to start a SWEET career as...attitudes with professionalism. + Set goals for each team member and track progress. + Address employee issues as… more