- Leidos (Washington, DC)
- …the data. As a Personal Computer Support Technician, you will provide support for computer workstations, printers, peripherals, and mobile devices. In this ... will work closely with other members of the Customer Support Service team as well as Product...fashion. **Primary Responsibilities** Under the direction of the Customer Support ( Tier 2) Lead, you will be… more
- ManTech (Glen Burnie, MD)
- …ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset Management, Training Team , A/V Support , ... 24 x 7 Service Desk Operation. You will be the lead expert for a Tier 1 support team who will serve as the single point of contact to answer phone calls and… more
- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team ... are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking in a...incident and service requests + Assist with configuration and support for agency issued mobile devices +… more
- CACI International (Stafford, VA)
- Senior Oracle EBS Techno-Functional Developer - TIER III Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... and integration of total system. Identifies, analyzes, and resolves program support deficiencies. Develops and documents the framework for integration and… more
- KeenLogic (Washington, DC)
- … support + Serve as the technical resource and solution-provider for the Call Center support team + Work closely with other HIR groups to support current ... Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of...Operating System Deployment + Automate business processes + Provide mobile device support , hardware/software installation and configuration… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst Shift 1 ( Tier 2) **Department:** SOC **Location:** Washington, DC MindPoint Group is searching for a **Incident Response Analyst** to ... support weekend shift activities. We believe our Security Operations Center...to the next level and join us as a Tier 2 SOC Analyst. You will play a critical role… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Tier 2 IT Support Specialist- Richmond, VA Job...in real estate. We are looking for an experienced IT Support Specialist to join our team . In this ... a timely and professional manner via telephone, email, remote tools and hands-on support . Great customer service should be your motto by being a self-starter,… more
- KeenLogic (Alexandria, VA)
- … I candidate will escalate to the Tier II team or the eBusiness team for more detailed level of support . Qualifications + Bachelor's degree and 1 year of ... KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in...ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position is full-time,… more
- RKON (Chicago, IL)
- …across operating systems and web/desktop versions including basic "how to" questions. + Support mobile device configuration, mobile device management (MDM), ... Analyst ( Tier 1), End User Engineering About us: RKON...is looking for ambitious professionals to join our award-winning team . We have a proven track record for finding… more
- City of New York (New York, NY)
- …local office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team . Troubleshoot to resolve technical issues ... Technology's, Service Desk Unit is a first level technical team dedicated to providing agency staff with the highest...hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP… more
- ManTech (Glen Burnie, MD)
- …ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset Management, Training Team , A/V Support , ... a motivated, career and customer-oriented **Service Desk Specialist, Senior- Tier 1** to join our team in...but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and… more
- ManTech (Glen Burnie, MD)
- …ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset Management, Training Team , A/V Support , ... a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 1** to join our team in...but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network… more
- IntelliDyne (Falls Church, VA)
- …in Remedy, the call tracking software for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network as well as ... Help Desk Technician - Tier 1 Clearance: Eligibility for DOD Position of...+ Ability to assist clients with hardware and software support via telephone. + Coordinate with team … more
- Warner Bros. Discovery (Atlanta, GA)
- …you can thrive. **Your New Role ** The Customer Experience Technician, Tier 2 will be responsible for communicating with digital consumers, troubleshooting issues, ... researching potential bugs, and working closely with other team members to ensure errors are reported, prioritized, and...service experience required; 3+ years preferred + Knowledge of mobile apps, connected devices, and digital TV technology +… more
- Leidos (Ashburn, VA)
- **Description** Leidos Digital Modernization Sector is seeking a ** Tier 1 AS&W Analyst** for this highly visible cyber security program supporting Customs and Border ... networks (LAN/WAN), commercial Internet connection, public facing websites, wireless, mobile /cellular, various cloud environments, security devices, servers and workstations.… more
- BAE Systems (Herndon, VA)
- …of engineering analyses, software, hardware, development, integration, testing, maintenance tasks, and support duties. The team consists of about 20 engineers ... and are looking for an experienced Windows Mobile Device Systems Engineer to support Azure...with internal and external stakeholders Document system changes/ updates Support other Tier 3 and Tier… more
- Insight Global (Immokalee, FL)
- …the problem-solving process. * Direct unresolved issues to the next level of support personnel. * Provide accurate information on IT products or services. * Record ... feedback or suggestions by employees to the appropriate internal team . * Identify and suggest possible improvements on procedures....experience as a help desk technician or other customer support role. * Tech-savvy with working knowledge of office… more
- Robert Half Technology (Tallahassee, FL)
- …responsible for implementing and managing mobile device security policies, providing Tier 2 support , and assisting in the analysis, testing, and deployment ... Mobile Device Management Analyst to join our team in Tallahassee, Florida. The role involves working in...the safety and integrity of our network. * Provide Tier 2 support for mobile … more
- McAfee, Inc. (San Jose, CA)
- **_Job Title:_** Vice President of Global Sales, ISP/Telco/ Mobile - Remote **_Role Overview:_** We are looking for a dynamic and results-driven Global Vice President ... of Sales to lead our ISP/Telco & Mobile division. In this executive role, you will drive...of a global sales strategy while leading a high-performing team focused on strengthening and expanding relationships with our… more
- McAfee, Inc. (San Jose, CA)
- **_Job Title:_** Vice President of Global Sales, ISP/Telco/ Mobile - Remote **_Role Overview:_** We are seeking a dynamic and results-driven Global Vice President of ... Sales for our ISP/Telco & Mobile division. This executive will spearhead a global sales...a global sales strategy and lead a high-performing sales team focused on cultivating and expanding relationships with our… more