- Leidos (Washington, DC)
- …a timely and accurate fashion. **Primary Responsibilities** Under the direction of the Customer Support ( Tier 2 ) Lead, you will be responsible, to include, ... Personal Computer Support Technician, you will provide support for computer workstations, printers, peripherals, and mobile...users in the future. + Continuously provide feedback on Tier 1/ Tier 2 knowledge… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support ...Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join...incident and service requests + Assist with configuration and support for agency issued mobile devices +… more
- MindPoint Group (Washington, DC)
- Incident Response Analyst Shift 1 ( Tier 2 ) **Department:** SOC **Location:** Washington, DC MindPoint Group is searching for a **Incident Response Analyst** to ... support weekend shift activities. We believe our Security Operations Center...to the next level and join us as a Tier 2 SOC Analyst. You will play a… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Tier 2 IT Support ...And Skills** + O365 Administration experience + Experience supporting mobile devices such as iPads, iPhones **,** etc **.** ... real estate. We are looking for an experienced IT Support Specialist to join our team. In this role,...A track record of commitment to prior employers + 2 + years of experience in corporate IT or Service… more
- Leidos (Rockville, MD)
- …according to the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such ... technical representative to provide systems administrator and deskside technical support at our customer site as a **Deskside Technician... at our customer site as a **Deskside Technician ( Tier 2 ).** **Routine Duties Will Include:** +… more
- Comerica (Farmington Hills, MI)
- Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by meeting or exceeding ... time and using a headset for communicating with customers by phone. Customer Support * Provide remarkable customer service by handling inbound and outbound calls,… more
- ManTech (Glen Burnie, MD)
- …the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support , Asset Management, Training Team, A/V ... ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team supporting a large U. S.… more
- KeenLogic (Washington, DC)
- …experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting and ... the correct level of detail captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and technical articles for other … more
- CACI International (Stafford, VA)
- Senior Oracle EBS Techno-Functional Developer - TIER III Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... and integration of total system. Identifies, analyzes, and resolves program support deficiencies. Develops and documents the framework for integration and… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking an experienced Incident Response Analyst to support this highly visible cyber security operations center (SOC) for Customs Border ... Protection (CBP), cyber analysis, application development, and a 24x7x365 support staff. Department of Homeland Security (DHS), Customs and Border Protection (CBP)… more
- RKON (Chicago, IL)
- …contact methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service requests related to ... Analyst ( Tier 1), End User Engineering About us: RKON...and web/desktop versions including basic "how to" questions. + Support mobile device configuration, mobile … more
- ManTech (Glen Burnie, MD)
- …the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support , Asset Management, Training Team, A/V ... a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 1** to join our team in Glen Burnie,...service center and typically supports either a 6:00am - 2 :30pm, 2 :00pm - 10:30pm or 10:00pm -… more
- ManTech (Glen Burnie, MD)
- …the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support , Asset Management, Training Team, A/V ... a motivated, career and customer-oriented **Service Desk Specialist, Senior- Tier 1** to join our team in Glen Burnie,...service center and typically supports either a 6:00am - 2 :30pm or 2 :00pm - 10:30pm. **Responsibilities include… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to… more
- System One (Arlington, VA)
- …self-service ticket submissions routed from Internal Arlington County employees. + Escalate issues to Tier 2 as needed, as well as set customer expectations for ... responsibilities include, but are not limited to: + Deliver Tier -1 Support for in office/remote employees +...Office 365 with a combination of Laptops, Desktops, and Mobile Devices. + Capabilities must include superior customer service… more
- Leidos (Ashburn, VA)
- **Description** Leidos Digital Modernization Sector is seeking a ** Tier 1 AS&W Analyst** for this highly visible cyber security program supporting Customs and Border ... networks (LAN/WAN), commercial Internet connection, public facing websites, wireless, mobile /cellular, various cloud environments, security devices, servers and workstations.… more
- Warner Bros. Discovery (Atlanta, GA)
- …here you can thrive. **Your New Role ** The Customer Experience Technician, Tier 2 will be responsible for communicating with digital consumers, troubleshooting ... Thursday off. **Qualifications & Experience ** + Associate's degree or equivalent 2 -years customer service experience required; 3+ years preferred + Knowledge of … more
- Robert Half Technology (Tallahassee, FL)
- …will be responsible for implementing and managing mobile device security policies, providing Tier 2 support , and assisting in the analysis, testing, and ... policies to ensure the safety and integrity of our network. * Provide Tier 2 support for mobile devices such as phones, tablets, and other mobile … more
- McAfee, Inc. (San Jose, CA)
- …while leading a high-performing team focused on strengthening and expanding relationships with our tier 1 and tier 2 partners. The ideal candidate will ... **_Job Title:_** Vice President of Global Sales, ISP/Telco/ Mobile - Remote **_Role Overview:_** We are looking...market trends. + Manage and nurture relationships with existing tier 1 and tier 2 … more
- McAfee, Inc. (San Jose, CA)
- …and lead a high-performing sales team focused on cultivating and expanding relationships with our tier 1 and tier 2 partners. The ideal candidate will ... **_Job Title:_** Vice President of Global Sales, ISP/Telco/ Mobile - Remote **_Role Overview:_** We are seeking...market trends. + Manage and nurture relationships with existing tier 1 and tier 2 … more