- Robert Half Technology (Boston, MA)
- …law, architecture, and finance. Requirements + Proven experience as a Service Desk Engineer or similar role within an MSP environment. + Extensive knowledge ... Half is currently partnering with a leading Boston Managed Service Provider ( MSP ) that caters to top-tier... service delivery, the firm seeks an experienced Service Desk Engineer. In this position, you… more
- SHI (Somerset, NJ)
- …to developing and improving overall service desk functions. The Product & MSP Service Desk Team is responsible for incident and problem management ... an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting,… more
- Red River (Chantilly, VA)
- …a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team ... at the Service Desk . This position will handle technical...are accurate, concise, and timely to meet the SLAs ( service - level agreement). + Maintain case ownership and… more
- Red River (Chantilly, VA)
- …several shifts available, ONLY apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + Accept customer calls/alerts and ... are accurate, concise, and timely to meet the SLAs ( service - level agreement). + Maintain case ownership and...Android) + Previous Experience in a fast-paced consulting or MSP (Managed Service Provider) environment as plus… more
- Red River (Chantilly, VA)
- …the team's adherence to goals and performance objectives. + Enhance and achieve Service Level Agreements (SLAs). + Develop internal talent and refine training ... lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct...actionable feedback to team members. + Escalate and maintain high- level communication with both customers and management. + Manage… more
- Army Installation Management Command (Hawaii National Park, HI)
- …and customer service skills. 3. Must possess one-year hotel front desk experience is preferred. **Resume MUST clearly reflect the knowledge and experience listed ... MINIMUM QUALIFICATIONS: 1. Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing… more
- Army Installation Management Command (Destin, FL)
- …and customer service skills. Highly Preferred Criteria: One-year hotel front desk experience is preferred. Willing and able to work a rotating schedule to ... performed.** Minimum Qualifications: Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work… more
- Red River (Chantilly, VA)
- …the ticketing system are accurate, concise, and timely to meet the SLAs ( service - level agreement). + Exercise sound judgment when working outside defined ... developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling… more
- TEKsystems (Springboro, OH)
- …be a plus Description: A local Managed Services Provider is looking to add an IT Service Desk /Support Specialist to their team. This person will sit onsite at a ... currently an IT Support Analyst position available with an MSP in Springboro, OH. This individual will be required...small to mid-size environment/team. This is not a traditional level 1 helpdesk/password reset role. You will also assist… more
- Motion Recruitment Partners (Charlotte, NC)
- Entry Level Sales/Recruiting Direct Hire Charlotte, North Carolina Join our company today to become a **full- desk Tech Recruiter** and learn how to grow a ... Motion?** + Compensation: Range from $40,000 to $42,000, commensurate with skill level and experience + Highly competitive benefit package including health, vision,… more
- US Military Entrance Processing Command (Gunter AFB, AL)
- …definition of specialized experience is typical of work performed at the next lower grade/ level position in the federal service (GS-05). Some federal jobs allow ... Defense command responsible for processing applicants into five branches of military service (Army, Navy, Air Force, Marines, and Coast Guard). The primary purpose… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... * Computer Troubleshooting * End User Training * Help Desk /Desktop Support * Mobile Device Support * Password Resets...monitoring generated) remotely and onsite as needed within committed Service Level Agreements (SLA's) * Pay close… more
- WheelHouse IT (Wantagh, NY)
- …of the company and client in mind always. The Support Technician reports to the Support Desk Manager but are part of a team and believe in the future of the ... lost if a ticket is escalated to our escalation level . The right candidate for this position is open-minded...look for ways to provide only the best customer service and support to our clients. When the need… more
- SHI (Columbus, OH)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... report to the Manager of ASG Engineering role in the ASG Product & MSP department, this remote position requires a home office setup, with occasional meetings at… more
- SAIC (AL)
- …US Army (USA). Cloud One incorporates the capabilities of commercial cloud and Managed Service Providers ( MSP ) residing in Cloud Service Providers (CSPs). ... to join the Cloud One Operations and Sustainment Team to work in Impact Level 2/4/5. This candidate will be part of a team responsible for the architecture… more
- Red River (Chantilly, VA)
- **Systems Support Engineer I - Service Desk ** The Systems Support Engineer I is primarily responsible for working on a team at the Red River Service Desk ... and Intune **Preferred Education/Certification/Experience:** + Previous Experience in a fast-paced help desk or MSP environment + Bachelor's degree in a… more
- Red River (Chantilly, VA)
- …Support Engineer I is primarily responsible for working on a team at the Red River Service Desk at our HQ location in Chantilly, VA. This position will handle ... developing the organization's perception with existing customers through exceptional customer service . Candidates must be energetic and focused with a strong… more
- TEKsystems (Springboro, OH)
- …electronic records with current data. Services Provider is looking to add an IT Service Desk /Support Specialist to their team. This person will sit onsite at ... Description: Ideally this person will come from another MSP , or a small to mid-size environment/team....small to mid-size environment/team. This is not a traditional level 1 helpdesk/password reset role. They will also assist… more
- New York eHealth Collaborative (Albany, NY)
- …Windows O/S, MS Office, and Jira. + 2+ years of experience working in a Service Desk /Help Desk environment with demonstrated working knowledge of basic ... an array of support activities for incident resolution and service requests reported by both internal and external NYeC...that cannot be resolved will be escalated to NYeC level 2 or level 3 teams for… more
- ASSA ABLOY (Mason City, IA)
- …preferred. + Minimum of 5+ years combined progressive experience working in a service desk environment, and/or providing hands on technical support, required. + ... Internet - Posting Country (1) - Yes - Entry level - No Travel Required Job Description Print Preview...of contracted Services to ensure efficient remedy of Help Desk support requests. + Will be responsible for assisting… more