- Kelly Services (Barceloneta, PR)
- **Kelly(R)** **Science, Engineering, Technology & Telecomm** seeking ** Service Desk Operations Analyst** for contract position at Pharmaceutical client in ... Manage the Service Provider to ensure day-to-day Service Desk operations and SLA's are being...reporting capabilities and dashboards. + Proven ability to influence MSP 's and Service teams to ensure optimal… more
- Robert Half Technology (Boston, MA)
- …law, architecture, and finance. Requirements + Proven experience as a Service Desk Engineer or similar role within an MSP environment. + Extensive knowledge ... Half is currently partnering with a leading Boston Managed Service Provider ( MSP ) that caters to top-tier... service delivery, the firm seeks an experienced Service Desk Engineer. In this position, you… more
- SHI (Somerset, NJ)
- …to developing and improving overall service desk functions. The Product & MSP Service Desk Team is responsible for incident and problem management ... an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting,… more
- Red River (Chantilly, VA)
- …a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team ... at the Service Desk . This position will handle technical...are accurate, concise, and timely to meet the SLAs ( service - level agreement). + Maintain case ownership and… more
- Robert Half Technology (Plant City, FL)
- …a contract to hire employment opportunity. Responsibilities: * Actively engage in the help desk phone queue, providing second- level contact to end users in a ... Description We are seeking a Help Desk Analyst II, located in Plant City, Florida,...team * Must possess a proactive approach towards customer service * Strong understanding of IT principles and an… more
- Robert Half Technology (Plant City, FL)
- …IT proficiencies and certificates. Duties and Responsibilities + Active participation in the Help Desk 2 phone queue + Provide second- level contact to end users ... Half has a brand new opening for a Help Desk L2 with a client of ours in Plant...NOW! Top Skills Looking For: + 1-2 years of MSP experience + MS Office/AD 365 + MS, domain… more
- Moser Consulting (Indianapolis, IN)
- …spirit of unity that respects the remarkable individuality of everyone's culture, history, and service . Description The Service Desk Technician is a dynamic ... ideal candidate will demonstrate a blend of technical expertise, customer service excellence, and a collaborative spirit. This role requires extensive familiarity… more
- Red River (Chantilly, VA)
- …several shifts available, ONLY apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + Accept customer calls/alerts and ... are accurate, concise, and timely to meet the SLAs ( service - level agreement). + Maintain case ownership and...Android) + Previous Experience in a fast-paced consulting or MSP (Managed Service Provider) environment as plus… more
- Red River (Chantilly, VA)
- …the team's adherence to goals and performance objectives. + Enhance and achieve Service Level Agreements (SLAs). + Develop internal talent and refine training ... lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct...actionable feedback to team members. + Escalate and maintain high- level communication with both customers and management. + Manage… more
- Red River (Chantilly, VA)
- …the ticketing system are accurate, concise, and timely to meet the SLAs ( service - level agreement). + Exercise sound judgment when working outside defined ... developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling… more
- Pacific Air Forces (Eielson AFB, AK)
- …the program. Assists in the Youth Center Programs. Monitors and manages the reception/front desk area. Assist USDA Food Service Monitor or alternate for the ... and printing support; performing clerical duties monitoring and managing reception desk such as receiving telephone calls, greeting visitors, monitoring sign-in/out… more
- Air Force District of Washington (Andrews AFB, MD)
- …and executes work schedules for Child Development Center employees to include caregivers, desk clerks and kitchen staff. Prepares and submits reports in a timely and ... to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for...applying as VEOA candidates who are current GS civil service employees or are prior GS civil service… more
- Motion Recruitment Partners (Los Angeles, CA)
- Entry Level Sales/Recruiting Direct Hire Los Angeles, California Join our company today to become a **full- desk Tech Recruiter** and learn how to grow a ... Motion?** + Compensation: Range from $40,000 to $42,000, commensurate with skill level and experience + Highly competitive benefit package including health, vision,… more
- US Army Aviation and Missile Command (Redstone Arsenal, AL)
- …technical/help desk assistance on computer problems. Responsibilities Perform customer service help desk duties. Install and troubleshoot a variety of ... Technician Eligible Priority Placement Program, DoD Military Spouse Preference ( MSP ) Eligible Priority Placement Program, DoD MR and NG...is typical of work performed at the second lower grade/ level position in the federal service (GS-07).… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... * Computer Troubleshooting * End User Training * Help Desk /Desktop Support * Mobile Device Support * Password Resets...monitoring generated) remotely and onsite as needed within committed Service Level Agreements (SLA's) * Pay close… more
- Pacific Building Group (San Diego, CA)
- …to providing a first-class IT experience, committed to "delivering the highest level of service , every time." Responsibilities: + Provide desktop technical ... as required. Education and Experience: + 3-5 years of high- level help desk experience or similar IT...to detail. + Collaboration: Experience working with external managed service providers ( MSP ) and internal management to… more
- Red River (Chantilly, VA)
- **Systems Support Engineer I - Service Desk ** The Systems Support Engineer I is primarily responsible for working on a team at the Red River Service Desk ... and Intune **Preferred Education/Certification/Experience:** + Previous Experience in a fast-paced help desk or MSP environment + Bachelor's degree in a… more
- SHI (Columbus, OH)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... report to the Manager of ASG Engineering role in the ASG Product & MSP department, this remote position requires a home office setup, with occasional meetings at… more
- SAIC (AL)
- …US Army (USA). Cloud One incorporates the capabilities of commercial cloud and Managed Service Providers ( MSP ) residing in Cloud Service Providers (CSPs). ... to join the Cloud One Operations and Sustainment Team to work in Impact Level 2/4/5. This candidate will be part of a team responsible for the architecture… more
- Red River (Chantilly, VA)
- …Support Engineer I is primarily responsible for working on a team at the Red River Service Desk at our HQ location in Chantilly, VA. This position will handle ... developing the organization's perception with existing customers through exceptional customer service . Candidates must be energetic and focused with a strong… more