- System One (Cedar Knolls, NJ)
- Job Title: MSP Service Desk Manager Location: Cedar Knolls, NJ Experience: 3-5 years in a Managed Services Provider ( MSP ) environment Overview: We ... are seeking a motivated and experienced MSP Service Desk Manager to join a growing team in Cedar Knolls, NJ. The ideal candidate will have 3-5 years of… more
- Indorama Ventures (Houston, TX)
- …governance and policies. The Manager , IT EUC will work closely with our MSP (managed service providers) and senior IT staff to accomplish the goals of ... with developing knowledge articles to be followed by contracted service desk members and FSO agents for...MSP vendor, Senior Systems Architect and Enterprise Services Manager to ensure successful production and update of packaged… more
- Belcan (Cincinnati, OH)
- IT Operations Manager Job Number: 355202 Category: -Software & Systems...consists of L1, L2, L3 resources o L1 = Service Desk / Desk Side Support Admins ... SBU Description: An IT Operations Manager /Group Leader position in Cincinnati, OH 45215 is currently...abilities. You will be leading and managing an IT service management team of ~47 team members, with 5-8… more
- ITW (Tucker, GA)
- …SharePoint Admin and Power BI & Jet Reporting development. + Experience managing MSP & End-user services, including help desk and technical support services. ... of the improvement are important in this area **Customer Service -** This area includes the ability to understand...experience working in IT including 3 years as a manager with direct reports. The ideal candidate will have… more
- Taco Bell (Minneapolis, MN)
- …thrive. The purpose of the Support Center is to deliver a high level of service within their work center in order to support the business. Support Center Core ... and expectations. + Ensures a quality customer experience by driving fast and friendly service + Adheres to all local, state, and federal laws and guidelines. Family… more
- Highmark Health (Albany, NY)
- …:** Highmark Inc. **Job Description :** Job Summary Provides quality customer service within a high volume contact center to include providing complete, accurate ... keys, processes and adjusts claims in accordance with the Service Benefit plan (Federal Employee contract. This is a...to resolve and respond to timely Medicare Secondary Payor ( MSP ) Demand Letters. E2. Pursues, researches, tracks and follows… more
- WheelHouse IT (Fort Lauderdale, FL)
- …per year, depending on experience level. As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the ... to improving the IT environment and providing exceptional customer service and support Prior experience in an MSP... service and support Prior experience in an MSP or support environment, server hardware and related tech,… more
- New York eHealth Collaborative (Albany, NY)
- …can be resolved on the first attempt as much as possible. This position reports to the Service Desk Manager and is operated out of the Albany, NY office. ... and Jira. + 2+ years' experience working in a Service Desk /Help Desk environment with...independent judgment within defined parameters. + A+ certification, Microsoft MSP certification a plus. Expectations of Employees: + Barring… more
- WheelHouse IT (Wantagh, NY)
- …of the company and client in mind always. The Support Technician reports to the Support Desk Manager but are part of a team and believe in the future of ... look for ways to provide only the best customer service and support to our clients. When the need...diverse team and the variety that comes in the MSP industry + Have an EPIC personality 1+ years… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... medium IT projects. If you have a passion for customer service , enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the… more
- Entre Technology Services (Billings, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... medium IT projects. If you have a passion for customer service , enjoy solving the tough technical problems, designing exceptional solutions and have an eye for the… more
- Entre Technology Services (Billings, MT)
- …* Technical Troubleshooting * User Guides * General Office Software * IT Help Desk Software * Operating System Customer Service Requirements: * A strong client ... Typically requires a high school diploma. Typically reports to Supervisor or Manager . A01-Entry-Senior: Possesses a moderate understanding of general aspects of the… more