- Insight Global (Orlando, FL)
- …on the aisle. Training will be provided during orientation. Previous experience as a mystery shopper /store auditor null We are a company committed to creating ... on a price auditing project in Orlando, FL. Our client is a premier mystery shopping company that helps businesses improve their customer experience and ROI. We are… more
- Kimpton Hotels & Restaurants (Miami Beach, FL)
- …(including night audit shifts). + Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios. + ... Meet or come in under payroll and expense budgets. + Accountable for the "guest ledger" and its daily maintenance. + Ensure that all employees follow cash and credit handling procedures. **What You Bring:** + 2 years of management experience in hospitality or… more
- University of Miami (Coral Gables, FL)
- …operations and third-party service providers through customer surveys, focus groups, and mystery shopper programs; Acts as internal quality control for all ... services provided. + Works with Facilities managers to ensure shuttle stops and all other shuttle related infrastructure are properly maintained to university standards, including signage, bus benches, and shelters. + Partners with Office of Sustainability to… more
- Mount Sinai Health System (New York, NY)
- …6. Assists the Practice Manager in tracking and analysis of satisfaction surveys, mystery shopper and ACD reports. 7. Coordinates responses to patient and ... physician complaints. Investigate and draft written responses to patients and physicians. 8. Develops training programs for Front End staff when appropriate to assure our patients receive the best possible customer service. 9. Assists the Practice Manager with… more
- Kimpton Hotels & Restaurants (Philadelphia, PA)
- …and seminars when scheduled, meet or exceed levels of service required by the Mystery Shopper Survey. + Complete other departmental duties as they become ... necessary and/or required by immediate supervisors. + Ensure that hotel services are coordinated to provide the best in guest and employee satisfaction. + Create and post all employee schedules within the required time frame. + Coach and counsel employees when… more
- Kimpton Hotels & Restaurants (Washington, DC)
- …other fellow employees. + Meet or exceed levels of service required by the Mystery Shopper Survey. + Maintain all operational supplies, make sure expenses and ... labor costs are meeting budgeted requirements. + Ensure all employees follow cash and credit handling procedures. + Accountable for the "guest ledger" and its proper daily maintenance. **What You Bring** + 1 year of supervisory experience in hospitality or… more
- Kimpton Hotels & Restaurants (New York, NY)
- …other fellow employees. + Meet or exceed levels of service required by the Mystery Shopper Survey. + Maintain all operational supplies, make sure expenses and ... labor costs are meeting budgeted requirements. + Ensure all employees follow cash and credit handling procedures. + Accountable for the "guest ledger" and its proper daily maintenance. **What You Bring** + 1 year of supervisory experience in hospitality or… more