- Kimpton Hotels & Restaurants (Philadelphia, PA)
- …and seminars when scheduled, meet or exceed levels of service required by the Mystery Shopper Survey. + Complete other departmental duties as they become ... necessary and/or required by immediate supervisors. + Ensure that hotel services are coordinated to provide the best in guest and employee satisfaction. + Create and post all employee schedules within the required time frame. + Coach and counsel employees when… more
- Kimpton Hotels & Restaurants (Washington, DC)
- …other fellow employees. + Meet or exceed levels of service required by the Mystery Shopper Survey. + Maintain all operational supplies, make sure expenses and ... labor costs are meeting budgeted requirements. + Ensure all employees follow cash and credit handling procedures. + Accountable for the "guest ledger" and its proper daily maintenance. **What You Bring** + 1 year of supervisory experience in hospitality or… more
- Kimpton Hotels & Restaurants (West Hollywood, CA)
- …(including night audit shifts). + Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios. + ... Meet or come in under payroll and expense budgets. + Accountable for the "guest ledger" and its daily maintenance. + Ensure that all employees follow cash and credit handling procedures. **What You Bring:** + 2 years of management experience in hospitality or… more
- Compass Group, North America (New York, NY)
- …high standards for service and integrity, such as orchestrating the guest happiness/ mystery shopper program. + This role requires local travel approximately ... three days per week within the designated area. Additionally, candidates should be prepared for out-of-state travel twice a month, including occasional overnight stays. Desired Skills and Attributes: + Strategic problem solver with the ability to translate… more