- Central Maine Medical Center (Lewiston, ME)
- At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. *After ... departments and provider services. In this role, the individual will have contact with patients via phone, hospital departments, practice areas, and external… more
- TIAA (Dallas, TX)
- **Senior Data Analyst** The role of Senior Data Analyst on NCC ( National Contact Center ) Data Enablement team is particularly specialized in PHP. The ... which is centered around creating internal reporting for the contact center leadership. The work done by...application please use one of the below options to contact our accessibility support team : Phone: ###… more
- The Chicago Lighthouse (Chicago, IL)
- ** Contact Center Team Lead** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** High ... Customer Service **Job Description** **STATEMENT OF PURPOSE** **:** The Contact Center Team Lead is...discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or… more
- TIAA (Charlotte, NC)
- …financial services industry. Over 1600 current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course, ultimately ... But this is so much more than a call center job. As a Financial Services Consultant, you will...application please use one of the below options to contact our accessibility support team : Phone: ###… more
- USAA (Phoenix, AZ)
- …Phoenix, AZ; Tampa, FL. Relocation assistance is not available for this position. Manages a team of Claims Contact Center representatives who serve as the ... center experience. + Builds, develops, and leads a team of contact center representatives...to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._… more
- CalSTRS (Sacramento, CA)
- …who can think critically on their feet and has a passion for helping others to join the Contact Center Team as a Contact Center Analyst. Customer ... and timely information to make critical life-impacting decisions. Under the supervision of the Contact Center Team Manager, the Contact Center… more
- The Chicago Lighthouse (Chicago, IL)
- …PURPOSE:** The Contact Center Supervisor is responsible for direct oversight of a team of contact center agents in a world class, high performance ... ** Contact Center Supervisor** **Job Details** **Job...by the department and the individuals within the lead's team ; + Use specialized knowledge of guidelines and regulations… more
- Centene Corporation (Honolulu, HI)
- … center operations. + Oversees daily operations of contact center teams by planning, directing, and evaluating team performance to ensure customer ... a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive benefits including...the contact center . + Evaluates contact center operations team on… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BILINGUAL CONTACT CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual contact center ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BILINGUAL CONTACT CENTER REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual contact center ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- CVS Health (Buffalo Grove, IL)
- …**Position Summary** CVS Health is recruiting for a Senior Manager of Contact Center Technologies Support to lead the support team for Contact ... and performing daily health checks of contact center applications + Operating the team in...any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression,… more
- CVS Health (Richardson, TX)
- …and regular business requests utilizing SAFe Agile Methodology. + Liaise with the Contact Center Engineering team to coordinate all production migrations, ... and affordable. **Position Summary** This position is a Senior Contact Center Product Owner for CVS Health's...+ 3+ years of experience working in an Agile team , writing user stories, and managing backlogs. + 2+… more
- Kyndryl (Boulder, CO)
- …a IT Support Services Consultant and/or Service Desk modernization Consultant including Contact Center modernization, you will develop solutions that solve ... working closely with clients and business teams to develop scalable and robust contact center systems that enhance customer experience + Document architectures… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients and ... contact center . The ACCM provides supervision and...of the receiver. + Ability to coach and motivate team members. + Ability to demonstrate customer service skills… more
- First National Bank of Omaha (Omaha, NE)
- … team members, and drive technological advancements that support our Contact Center . **About This Role:** **Responsibilities:** **Technical Leadership:** + ... and innovative Tech Lead to join our dynamic IT team at FNBO. The ideal candidate will lead technical...a Lead role + 3+ years developing and/or supporting Contact Center technology (CCaaS, IVR, Chat, Telephony)… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND) We are looking for contact center agents to support inbound and outbound customer ... for everyone. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced...you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... for the attendance, performance, and process adherence of a team of 15-25 contact tracing representatives. This...to report to work at one of our physical contact center locations. To be considered for… more
- University of Washington (Seattle, WA)
- Req #: 241330 Department: UW MEDICINE CONTACT CENTER Job Location Detail: UW MEDICINE CONTACT CENTER Posting Date: 11/22/2024 Closing Info: Open Until ... per month Limited Recruitment: **Open to Department employees only** Shift: First Shift Notes: Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday… more
- Mass Markets (Wichita, KS)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... communication skills, we need your help in managing call center customer service agents. While your team ...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CONTACT CENTER REPRESENTATIVE | SAVANNAH, GA We are looking for contact center representatives in the Savannah, GA area to support ... on-site, entry-level position located in Savannah, GA 31419. Prior contact center experience isn't required; candidates experienced...you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic… more