- System One (Washington, DC)
- …Teams. Follow up on outstanding requests and ensure timely resolution. Support 24/7/365 network and service monitoring activities. Work collaboratively with ... Network Engineers, 3rd party Network Service Providers, Service Desk , and...are resolved and all necessary actions are completed. Perform network monitoring , first-level troubleshooting, reporting, incident management,… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. Update Help Desk Standard Operations ... all IT SM tickets to completion. Assist Cyber Operations with continuous monitoring activities. Participate in training, testing, and exercises related to incident… more
- General Dynamics Information Technology (Elkridge, MD)
- …is smarter. HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT Provides network monitoring during customer core hours with 24/7 on-call support (on-call support ... Citizenship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and… more
- UnitedHealth Group (Newburgh, NY)
- …but also provides our team with a supportive work environment. With a growing network of locations, we offer a platform for career advancement with an excellence ... to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial,… more
- General Dynamics Information Technology (Ashburn, VA)
- … infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for ... Public Trust/Other Required: SSBI (T5) Job Family: Technical Support Services Skills: Network Monitoring , Network Operations Center (NOC), Network Routing… more
- Serco (Kirtland AFB, NM)
- …troubleshooting network devices using command-line interfaces (CLI). Experience with network monitoring tools (eg, SolarWinds, PRTG, Nagios) and packet ... use of secure communication tools. Collaborate with the help desk team to resolve escalated network issues...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- Leidos (Fort Belvoir, VA)
- …seeking a Senior NOSC ( Network Operations and Security Center) Technician/ Network Administrator to support monitoring large-scale operations on a ... Tier I-III system, networking, and engineering personnel to ensure network troubleshooting efforts Oversee real-time monitoring of...- 10 years of prior relevant experience in a network operations, help desk , or IT support… more
- CACI International (Denver, CO)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... support and direct operational monitoring to ensure continuity of service and...formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,… more
- Herbalife (Winston Salem, NC)
- … optimization Collaborating closely with project management teams, third-line engineers, and service desk engineers on a periodic basis Qualifications SKILLS AND ... analysis skills Expertise in securely designing and implementing networks Experience with network monitoring tools Ability to fix Basic knowledge of ITIL… more
- St. George Tanaq Corporation (Suitland, MD)
- Senior System Administrator - Network Security WFH Flexible-Suitland, MD (http://maps.google.com/maps?q=Suitland+MD+USA) Job Type Full-time Description Overview ... About the Role We are seeking a Senior System Administrator - Network Security to support our federal government customer. The Senior Security Administrator… more
- Flynn Applebee's (Fresno, CA)
- …ie, POS Manager, Network Administrator or Application Developers. -Contact AII Help Desk or Vendor Software Support Help Desks when units are dissatisfied with ... work closely with vendor personnel to ensure continuity of service . The software products supported by the POS Support...Individual is 1st line of contact for Applebee's Help Desk . Has specialized hardware and operating system knowledge. Includes… more
- TekSynap (Springfield, VA)
- Responsibilities & Qualifications RESPONSIBILITIES This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk ... The position can execute all tier 1 and 2 service desk tasks and must be able...device inventory to include updates, account management, and rooting. Monitoring system performance for function and security. Managing IT… more
- Panera, Flynn Group (San Francisco, CA)
- …Ability to manage appropriate response to customer issues. Escalate issues to appropriate service desk for support. Installs PC's, Laptops, Printers and related ... POS Manager, Network Administrator, or Application Developers. Contact Panera Help Desk or Vendor Software Support Help Desks when support is needed. Use FSM… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... policies and local system configurations. Demonstrates an understanding of network -related activities and support, including but not limited to...junior staff. Acts as an escalation point for the Service Desk . Possess an understanding of BILH… more
- Koniag Government Services (Washington, DC)
- …field 2+ years of experience in a NOC, IT operations, or service desk role Strong understanding of network protocols, services, and general IT principles ... paid time off, and more. Arlluk Technology Solutions (ATS) provides 24/7 monitoring , incident response, and IT operations support through our state-of-the-art … more
- Koniag Government Services (Baltimore, MD)
- …24/7/365 monitoring and analysis of security event alerts across the enterprise network . Monitoring agency systems and daily log events to identify potential ... a Public Trust Clearance. This position involves providing 24/7/365 monitoring and analysis of security event alerts across the...and analysis of security event alerts across the enterprise network . The SOC Analyst will monitor agency systems and… more
- AeroVironment (Lawrence, KS)
- …Security tasks, to include GRC efforts, software vetting, compliance documentation, exception monitoring , and configuration support. You will be required to manage a ... across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and Cyber teams… more
- CUNY (New York, NY)
- …the University's network and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the University's ... as needed. To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/and view the Job Description for IT Architect. CONTRACT… more
- TekSynap (Ashburn, VA)
- …in support of strategic modernization efforts. Responsible for the management of network performance and end-to-end service quality for the Network ... of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …operations, monitoring and problem resolution for all of the client/server/storage/ network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) ... monitoring and problem resolution for all of the client/server/storage/ network devices, mobile devices, etc. Implement IAVA security patches and insure… more
