- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... Local * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- Dayton Children's Hospital (Dayton, OH)
- Facility:Dayton Children's - Main CampusDepartment:MIS - Service Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world ... reported issues. The analyst receives customer reported issues primarily by answering the service desk phone hotline but may receive support requests via other… more
- Teledyne (Huntsville, AL)
- …within the required service levels + All calls/activities must be recorded in the service desk tool + Resolve as many calls as possible on first contact with ... (BS) preferred. + 2 years of experience in an Information Technology service role supporting Windows-based environmentsin a Help Desk /Call Center environment… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …improvement, performance monitoring , and problem management. + Provide Tier II service desk support for end-user PC, server, mainframe applications, and ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...modifications to enhance the usability of Information Systems and network resources. + Route and escalate requests to Tier… more
- Link Solutions Inc (Adelphi, MD)
- … service improvement, and performance monitoring . + Provide Tier II service desk support for end-user PC, server, mainframe applications, and hardware ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...modifications to enhance the usability of Information Systems and network resources. + Route and escalate requests to Tier… more
- Mayo Clinic (Cannon Falls, MN)
- … standards in their dept/division; (ex: check in wait times, workqueue monitoring , service excellence, electronic messaging turn-around time, etc.). Identifies ... for flexible coverage. + Vision: Affordable plan with national network . + Pre-Tax Savings: HSA and FSAs for eligible...diploma or GED and 1 year of experience as Desk Operations Specialist, healthcare or customer service … more
- TEKsystems (Orlando, FL)
- …common issues will be password resets and oracle questions. Position Statement: The Service Desk Technician is a highly motivated, passionate and detail oriented ... for education). * Must have understanding with respect to monitoring , managing and maintaining local and remote customer applications...to detail. * Able to effectively prioritize and perform Service Desk tasks in a fast paced… more
- SAIC (Hanover, MD)
- …external data storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT ... **Description** SAIC is seeking a Field Service Technician to perform standard Help Desk...management capabilities, continuous process improvement, and performance tracking and monitoring capabilities. + Updates and maintains a knowledge base… more
- Two95 International Inc. (Cherry Hill, NJ)
- …NJ Job Type: 3-6 Months Contract to Hire Responsibilities: The Service Desk Technician will be responsible for the monitoring , management, and maintenance of ... Title: Service Desk Technician Location: Cherry Hill,...o Configuration and troubleshooting of site-to-site VPN connections o Monitoring and maintenance of network attached devices… more
- Imagine One Technology & Management (Norfolk, VA)
- …seeking candidates to provide support to the US Navy. We are looking for **Night Shift Service Desk Specialist / Command Center** to support a Tier 2 and Tier 3 ... not limited to:** + Manage the ticket queue in Service Now for the NMMES program. Triage the tickets...+ Take escalations if any alerts/events are identified by monitoring analysts as significant and requiring action. + Perform… more
- Auburn University (Auburn, AL)
- …Name** Director Intercollegiate Athletics **Position Title** Student Worker - Athletics IT Service Desk **Working Title (if different from Position Title)** ... **Job Summary** **The Athletics IT Service Desk ** is seeking motivated students to...Limited Football Game Day IT support that includes data network , wireless network set up monitoring… more
- HCA Healthcare (San Antonio, TX)
- …incentive eligible. **Introduction** Do you have the career opportunities as a(an) Front Desk Coordinator you want with your current employer? We have an exciting ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...colleagues. Do you want to work as a(an) Front Desk Coordinator where your passion for creating positive patient… more
- HCA Healthcare (Myrtle Beach, SC)
- …Do you want to join an organization that invests in you as a(an) Front Desk Coordinator? At CareNow, you come first. HCA Healthcare has committed up to $300 million ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...a difference. We are looking for a dedicated Front Desk Coordinator like you to be a part of… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …**Job Responsibilities** + Performs a variety of basic user-problem analyses for the help desk ; assists with monitoring the network management systems and ... service experience. + 1-3 years as a Customer Service Representative or Help Desk operator preferred. **Other Job Specific Skills** + Knowledge of and… more
- HCA Healthcare (Denton, TX)
- …Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Front Desk Coordinator with CareNow you can be a part of an organization that ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...our organization. We are looking for an enthusiastic Front Desk Coordinator to help us reach our goals. Unlock… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... IT SM tickets to completion. + Assist Cyber Operations with continuous monitoring activities. + Participate in training, testing, and exercises related to incident… more
- CompuCom (Tuskegee, AL)
- …effective technical support for end-users. This role involves managing staff, monitoring performance, maintaining service level agreements (SLAs), and driving ... assistance. Our client is currently seeking a qualified **Help Desk Manager** to join their team **onsite** in Tuskegee,...on data analysis + Work closely with IT infrastructure, network , and application teams to resolve systemic issues +… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, ... tickets from Tier I, ensuring timely and accurate problem resolution. + System Monitoring : Monitor and maintain system health for network , Azure VMs, Azure… more
- General Dynamics Information Technology (Elkridge, MD)
- …smarter. HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT: + Provides network monitoring during customer core hours with 24/7 on-call support (on-call support ... Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** **Call Center/Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to ... of technical issues and answering questions regarding software, hardware, and/or network issues. + Accurately diagnose and resolve technical issues. + Effectively… more