- ABBTECH Professional Resources, Inc. (Sterling, VA)
- …technologies and solutions such as PBX, ACD, IVR, CTI, WFM, Call Recording /Quality Monitoring, Performance Management, eLearning, Intelligent IVR/speech ... standards are met. + Manage Contact Center technology deployments ( NICE CXone or Amazon Connect) including IVR design, ...NICE CXone or Amazon Connect) including IVR design, call routing, self-service automation, and CRM integration. + Manage… more
- Huntington Ingalls Industries (Newport News, VA)
- …lines and planes, measuring in-process hull circularities, measuring and recording critical ship's dimensions and supporting production by providing profiles ... Test. Must be able to work all assigned shift. ** Nice to Have** High school graduate or equivalent preferred....to from this e-mail address. Additionally, you may also call **###** for assistance. Press #2 for Newport News… more
- MUFG (New York, NY)
- …and Flow + ** Nice to have** : Both knowledge and experience with IPC Turret, NICE & Calabrio Call Recording , ServiceNow is a plus + **Soft skills** : ... Calling environment, ensuring compliance with FCC E911 regulations, configuring emergency call policies, and integration + **Flexibility** : Willingness to be… more
- Metro Nashville Government (Nashville, TN)
- …routine to complex setup, installation, and configuration of 911 Intrado Phone and NICE Recording systems to include deploying new software releases and ... + Provide onsite technical support of Intrado 911 Phone system and NICE Recording system; advance troubleshooting of software, preventive maintenance of… more
- Scotiabank (New York, NY)
- …scale with industry-recognized tools (eg, Turrets like BT, IPC, Cloud9, etc ); Voice Recording software (eg, Verint, NICE , Redbox, etc); Cisco IP Communicator. + ... for all activities related to Trader Voice and Voice Recording technologies. You will have global accountability of voice...You are comfortable working out of hours and/or on call to support our mission critical technologies + You… more
- System One (Washington, DC)
- …technologies and solutions such as PBX, ACD, IVR, CTI, WFM, Call Recording /Quality Monitoring, Performance Management, eLearning, Intelligent IVR/speech ... standards are met. * Manage Contact Center technology deployments ( NICE CXone or Amazon Connect) including IVR design, ...NICE CXone or Amazon Connect) including IVR design, call routing, self-service automation, and CRM integration. * Manage… more
- Leidos (Gaithersburg, MD)
- …technologies and solutions such as PBX, ACD, IVR, CTI, WFM, Call Recording /Quality Monitoring, Performance Management, eLearning, Intelligent IVR/speech ... standards are met. + Manage Contact Center technology deployments ( NICE CXone or Amazon Connect) including IVR design, ...NICE CXone or Amazon Connect) including IVR design, call routing, self-service automation, and CRM integration. + Manage… more
- State of Michigan (Dimondale, MI)
- …Excellent verbal and written communication skills are essential. Experience with call monitoring and recording software. Position Location: This position ... BMC Helix or another IT ticketing system. 07 Do you have experience with NICE or other Call Monitoring Software? + Yes + No 08 How many years' experience do you… more
- Coinbase (Austin, TX)
- …Build pipelines to integrate with 3rd party vendors * Participate in an on- call support rotation to provide timely troubleshooting and resolution of urgent issues. ... any layer of the stack * This role requires on- call availability to ensure swift resolution of issues outside...ensure swift resolution of issues outside regular business hours. * Nice to haves:* * Experience designing and building reliable… more
- Allied Universal (Fort Lauderdale, FL)
- …card readers, ancillary door devices + IP and analog cameras, head-end video recording devices + Wired and wireless systems and intercom systems + Troubleshoot and ... diploma or equivalent is required + Available for scheduled "on- call " duties to respond to emergency service calls +...or ability to hold license once hired **PREFERRED QUALIFICATIONS ( NICE TO HAVE):** + Manufacture certifications in any of… more
- Humana (Pierre, SD)
- …Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call Recording , Workforce Management, AI/ML, Chatbots etc. + ... large scale cloud contact center experience solutions (SaaS vendor solutions like NICE , Genesys, etc.)** + Experience in implementing capabilities including (but not… more
- Coinbase (Providence, RI)
- …whether that's writing/reviewing code or technical documents, participating in on- call rotations and leading incidents, or triaging/troubleshooting bugs. * ... verbal communication skills, with a bias toward open, transparent cultural practices. * Nice to haves:* * Experience building compliance systems * Exposure to… more
- Coinbase (Jackson, MS)
- …- whether that's writing/reviewing code or technical documents, participating in on- call rotations and leading incidents, or triaging/troubleshooting bugs. * Your ... world together drives you to excel in this role. * Nice to haves:* * Full-Stack software development experience *...interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications… more
- Allied Universal (Indianapolis, IN)
- …locks, card readers, ancillary door devices + IP/analog cameras, head-end video recording devices + Wired/wireless systems and intercom systems + Troubleshoot and ... streamlining service tickets for client nationwide + Available for schedule "on- call " duties to respond to emergency service tickets/requests + Must possess… more
- IBM (Austin, TX)
- …core features, to the implementation of cryptographic sub-systems that will allow secure recording and playback of sessions taking place over many different types of ... * Optimize performance and scalability of Boundary management workflows * Participate in on- call duty rotation to keep the service availability 99.9% or above * Work… more
- Coinbase (Charlotte, NC)
- …code to meet the needs of your customers. * Maintain, troubleshoot and be on call for engineering and operational support. * Stay on top of industry trends and ... skills to work effectively with both technical and non-technical stakeholders. * Nice to haves:* * Crypto-forward experience, including familiarity with onchain… more
- Coinbase (Charlotte, NC)
- …- whether that's writing/reviewing code or technical documents, participating in on- call rotations and leading incidents, or triaging/troubleshooting bugs. * Your ... world together drives you to excel in this role. * Nice to haves:* * You have gone through a...interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications… more
- Coinbase (Charlotte, NC)
- …Kafka, and our real-time stack * Own APIs, schemas, SLOs, observability, and on- call for the systems you run * Lead multi-month initiatives (new chains, ... platform that brings the Web3 and Web2 world together * Nice to haves:* * Experience designing and developing distributed...interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications… more
- Coinbase (Charlotte, NC)
- …and bolster monitoring/observability across corporate IAM systems * Participate in regular on- call rotation to ensure 24x7 uptime for critical systems *What we look ... a continuous learning mindset * Demonstrate critical thinking under pressure * Nice to haves:* * Experience configuring and implementing modern open source… more
- Allied Universal (Atlanta, GA)
- …locks, card readers, ancillary door devices + IP/analog cameras, head-end video recording devices + Wired/wireless systems and intercom systems + Troubleshoot and ... access control, video management and intrusion detection solutions + Ability to be on- call on a rotational basis + High school diploma or equivalent + Must… more
