- Raymond James Financial, Inc. (New York, NY)
- …(Zoom Meetings/Webinars, Zoom Rooms). + Call Center (Verizon Contact Center). + Call Recording ( NICE ). + Turrets (Speakerbus). + Hoot and Holler ... and support and user administration for Zoom, contact center and phone recording systems. Other duties include monitoring and responding to automated alerts and… more
- Charles Schwab (Indianapolis, IN)
- …be solutions related to Voice Carriers, Session Border Controllers, CXOne platform, Call Recording , Legacy platform on prem hardware maintenance and lifecycle. ... help manage the Project work related to our CXOne Nice InContact Systems and Legacy Genesys Call Routing Infrastructure and applications built for the call… more
- Charles Schwab (Phoenix, AZ)
- …Bitbucket/Bamboo, GitHub a plus. + NICE inContact Cloud + Genesys Cloud and Verint Call Recording a plus. + Solid Linux Operating system + College degree in ... GitHub a plus. + NICE inContact Cloud + Genesys Cloud and Verint Call Recording a plus. + Solid Linux Operating system + College degree in Computer Science +… more
- Trinity Health (Syracuse, NY)
- …+ Utilize Cisco Intelligence Center for contact center reporting and Cisco AQM for call recording . + Manage Cisco Expressway and Cisco UCS infrastructure. + ... Center (Contact Center Reporting) + Cisco AQM (Contact Center call recording ) + Cisco Expressway + Cisco...Experience with Cisco Routers + Experience with analog gateways ** Nice to Have:** + Informacast Advanced / Mobile /… more
- CVS Health (Buffalo Grove, IL)
- …Intradiem, Mattersight, Moxie, Nice , Verba, and Verint applications for call /desktop recording and quality management, contact center reporting, and ... impact by:** + Monitoring and supporting contact center technologies such as recording , reporting, workforce management and AI capabilities + Planning and executing… more
- Brookfield Properties (Austin, TX)
- …we have had one goal in mind - creating the best places to call home. From the development of award-winning, master-planned communities to the creation of ... of the Final Platting process and related documentation through recording , segregation, and addressing + Assist managers, directors, and...long periods of time in front of a computer Nice to Haves + Two years' experience in homebuilding/land… more
- Sprinklr (NV)
- …Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, Vonage, Nice CXone, Talkdesk, Avaya OneCloud, etc. + Strong customer interpersonal skills, ... WebRTC, audio processing. + Knowledge in CTI or Voice recording products. + Knowledge on VOIP, Dialer, ACD, IVR,...management. + At least two years' experience with telecom, call center integration, and VoIP, including developing and deploying… more