- IBM (Rocket Center, WV)
- …people with technical issues, you'll love your career at IBM. Your Role and Responsibilities The Tier 1 Help Desk Analyst will work in a fast-paced Call ... believe in the power of technology responsibly used to help people, partners and the planet. Your Life @...background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills… more
- Koniag Government Services (Baltimore, MD)
- …verify its validity._ **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... paid holidays, three weeks paid time off, and more. ** Help Desk** Tuknik Government Services, LLC (TGS) is 8(a)...the service tickets. + Create a report detailing all open , severity- 1 issues encountered up until the… more
- IBM (Rocket Center, WV)
- …join our team. This role involves resolving software issues and collaborating with Tier 1 support to ensure the effective resolution of application-related ... Role and Responsibilities We are looking for a skilled Tier 2 Help Desk Support Specialist to...ideal candidate will also provide guidance and training to Tier 1 staff to improve first contact… more
- SKC Communication Products LLC (Dallas, TX)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for videoconferencing and...5. Answer client calls (audio and video) and emails, open & follow-up on Service trouble tickets, troubleshoot problems… more
- NuAxis Innovations (Kansas City, MO)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... ** Tier II Service Desk Specialist** Location **Kansas City, MO** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We're going places, hop on board.** **Our… more
- SKC Communication Products LLC (OK)
- …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... + Answer client calls (audio and video) and emails, open & follow-up on Service trouble tickets, troubleshoot problems...*varies by region* QUALIFICATIONS Education College degree preferred Experience Tier 1 - 0-2 years Tier… more
- Leidos (Santa Clara, CA)
- **Description** The Digital Modernization Sector at Leidos is seeking a Tier II Technician to help our growing team. This is a unique and rare opportunity to ... service provider network architecture. The job duties of the Tier II Network Technician are as follows: + The...of CISCO/Juniper Return Material Authorization (RMA) processes + Layer 1 and Layer 2 network experience (CAT5, Single Mode… more
- TekSynap (Silver Spring, MD)
- …+ Tickets are created, modified and closed in ServiceNow; problems/requests that cannot be resolved by Tier 1 are escalated to Tier 2 and Tier 3. ... work ethic. + Proven ability to follow through on open issues and handle multiple priorities in a fast-paced...Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk support including… more
- SKC Communication Products LLC (OH)
- …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... + Answer client calls (audio and video) and emails, open & follow-up on Service trouble tickets, troubleshoot problems...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
- Validity (Broomfield, CO)
- …support SLA is met on all assigned Support cases. + Prioritize and manage several open issues at one time. + Help develop Support procedures, policies, and ... providing a positive experience to requesters in need of help of inquiries that require in-depth analysis, advanced troubleshooting...data from a very logical, systematic perspective. This Support Tier II position will enable you to apply your… more
- TEKsystems (Coppell, TX)
- …of the studies towards the certification are also welcome to apply. We are open to applicants that have completed the Google certification that is comparable to the ... applications until Feb 4, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world… more
- TEKsystems (Coppell, TX)
- …of the studies towards the certification are also welcome to apply. We are open to applicants that have completed the Google certification that is comparable to the ... applications until Jan 29, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world… more
- Comcast (Plano, TX)
- …resolve network issues or network performance, including providing hands on support to Tier 1 in addressing complex network troubleshooting. Assist in technical ... of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next.… more
- IQVIA (Portland, OR)
- ** Tier 2, Technical Support Representative** **Mon - Fri 11am - 8pm ET** _Contract Remote Role - Location ( Open to Remote US)_ As the only global provider of ... it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their...& Experience:** + High School diploma or equivalent + 1 + year of Technical Support experience required + Previous… more
- TekSynap (Silver Spring, MD)
- …As a subcontractor to Human Touch, TekSynap provides End User Support including Tiers 1 and 2 help desk support including hardware and software diagnostics and ... queue, including chat or Instant Message, when implemented. + Open service desk tickets and ensure proper information is...and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other… more
- USAA (Phoenix, AZ)
- …competitive products, exceptional service and trusted advice. We seek to be the # 1 choice for the military community and their families. Embrace a fulfilling career ... training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We have...Bonuses will be paid in two equal installments of $ 1 ,000 after 45 days of employment and after one… more
- The University of Texas at Arlington (Arlington, TX)
- …to ### or email **###@uta.edu** . Posting Detail Information **Number of Vacancies** 1 **Desired Start Date** 09/01/2025 ** Open Date** 10/09/2024 **Review Start ... ** Open -Rank TT/T Faculty Position** **Bookmark this Posting** **Print...package to all our employees at the University. To help you understand the full value of these benefits,… more
- Two95 International Inc. (Wayne, PA)
- … Desk system for work intake from problem tickets to service requests + Providing Tier 1 -3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems + ... : Wayne, PA Type : Full Time Salary : $ Open (Best Possible) YOU'RE GOOD AT: + Monitoring JIRA...Providing Tier 1 -3 software end user support in...Providing Tier 1 -3 software end user support in Windows, Mac OS,… more
- The University of Texas at Arlington (Arlington, TX)
- **Multiple Open Rank Faculty Positions - AI Cluster Job** **Bookmark this Posting** **Print Preview** **|** **Apply for this Job** **Please see Special Instructions ... **Posting Details** Position Information **Posting Number** F00597P **Position Title** Multiple Open Rank Faculty Positions - AI Cluster Job **Department** Provost… more
- The University of Texas at Arlington (Arlington, TX)
- **Synergies for Sustainability Solutions Cluster Hire Initiative - Multiple Open Rank Faculty Positions** **Bookmark this Posting** **Print Preview** **|** **Apply ... Synergies for Sustainability Solutions Cluster Hire Initiative - Multiple Open Rank Faculty Positions **Department** Provost Office **Location** Arlington **Job… more