- L3Harris (Colorado Springs, CO)
- …L3Harris is currently searching for a Sr. Asociate, Network Specialist, Information Assurance for our Colorado Springs, CO site. The Senior Network Specialist ... Engineer requires an active Top Secret Clearance with SCI eligibility. They will have a strong background in Information Assurance on Government networks; will monitor security of the network using ACAS and other tools to produce reports for Senior Leaders on… more
- Canon USA & Affiliates (Coraopolis, PA)
- …Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. **Posting Tags** \#LI-RH1 ... **About the Role** Second level support resource reflective of expertise and knowledge gained at level 1. Trained in customer service core requirements with demonstrated proficiency with customers, core technologies and work processes. **Your Impact** -… more
- North Carolina's Electric Cooperatives (Raleigh, NC)
- …IT equipment. + Maintain accurate records of issues and resolutions for continuous improvement. + Help Desk Operations & Documentation (~40%) + Help ... **Description** **Title:** Help Desk Intern - Four County...diagnosing and resolving technical issues, and supporting overall IT operations . **Academic and Trade Qualifications:** High school diploma or… more
- CompuCom (Tuskegee, AL)
- …in Tuskegee, AL and provide end-user support. The Manager is responsible for overseeing daily operations of the help desk team, ensuring timely and effective ... reemployment assistance. Our client is currently seeking a qualified ** Help Desk Manager** to join their team...**Duties and Responsibilities** **:** + Supervise and mentor onsite help desk technicians + Schedule and allocate… more
- Robert Half Technology (Grand Island, NE)
- …ensure exceptional customer service. The ideal candidate will have prior experience managing help desk operations and a strong technical systems background. ... goals. * Stay informed about industry trends and incorporate best practices into help desk operations . * Develop and execute strategies to improve the… more
- General Dynamics Information Technology (Washington, DC)
- …to ensure high-quality service delivery. The manager will drive continuous improvement in help desk operations , streamline workflows, and ensure that support ... Will Make an Impact:** . Act as the senior manager for unclassified help desk operations , providing leadership and guidance to technicians and newly promoted… more
- Monroe Community College (Rochester, NY)
- …of help desk users + Attends training seminars and workshops on help desk operations + Resolves microcomputer user problems through telephone, screen ... with the daily operations of the technical services help desk in MCC's Technology division, providing first-line routine diagnosis and troubleshooting… more
- Huntington Ingalls Industries (Fairfax, VA)
- …and reporting. + Able to support schedule flexibility if needed in support of help desk operations work schedule. Client Security Requirements + Must ... Mission Technologies, a division of HII, is seeking a Help Desk Customer Support Manager to support...25 members with different skill levels; Manage day-to-day Service Desk operations . + Strategic Planning: Define project… more
- Robert Half Technology (Broken Arrow, OK)
- …ensuring top-tier support and service for our users. Key Responsibilities: + Supervise day-to-day help desk operations and provide guidance to analysts + ... ready to step into a leadership role? Our company is seeking a dedicated, hands-on Help Desk Manager to lead a small, skilled team of 1-2 help desk… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …environments. Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR High School ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...level agreements are met. This position supports seamless IT operations and contributes to improved user experiences across supported… more
- Community Health Systems (Franklin, TN)
- …Science, or a related field preferred + 2-4 years of experience in IT support, help desk operations , or technical customer service required + Familiarity ... **Job Summary** The Service Desk Representative II provides technical support and customer...triage, research, and resolution of user-reported issues. The Service Desk Representative II collects and documents information through the… more
- Sanford Health (Sioux Falls, SD)
- …when they need it to ensure our healthcare operations runs smoothly. The Associate Help Desk Support Technician will serve as the first point of contact for ... and increases according to years of applicable experience. **Job Summary** Associate Help Desk Support Technicians will provide front-line technical support for… more
- Sanford Health (Fargo, ND)
- …when they need it to ensure our healthcare operations runs smoothly. The Associate Help Desk Support Technician will serve as the first point of contact for ... ultimately want to move your career towards. **Job Summary** Associate Help Desk Support Technicians will provide front-line technical support for all Sanford… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Serco (Washington, DC)
- …a DoD Secret security clearance_** **In this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services teams. ... years in a leadership role. + Demonstrated experience managing service operations teams such as Help Desk , Field Services, and/or PC Imaging/Deployment teams… more
- T and T Consulting Services (Brunswick, GA)
- …**Primary Responsibilities:** + Lead daily operations of a centralized ticket-based help desk , ensuring consistent handling of incidents and service requests ... Skills & Qualifications:** + Minimum 5 years of detailed Help Desk / Service Desk ...periods. **Desired Skills & Qualifications:** + Experience supporting service desk operations that include a mix of… more
- US Physical Therapy (West Babylon, NY)
- …is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ... accurate appointment scheduling in person or via phone. + Manages scheduling operations with a focus on growth, including maximizing provider availability and… more
- New York State Civil Service (Albany, NY)
- …or assist in performing technical activities related to application development, data center operations , help desk support, and application integration in ... development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to implementing progressive… more
- V2X (Wahiawa, HI)
- …Possess domain expertise in Satellite Communications (SATCOM) and network system operations , help desk coordination, expeditionary military network ... beyond. This positions manages the operation and maintenance of four Operations Centers: Wahiawa, Hawaii Satellite Communications (SATCOM), Mobile User Objective… more
- Gama-1 Technologies (Silver Spring, MD)
- …including Production, Staging, Training, Test, and Development. + Lead user support operations including help desk management, documentation updates, ... + Lead and coordinate cross-functional contractor teams (developers, DevOps/cloud engineers, analysts, help desk and training personnel). + Assign and oversee an… more
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