- USAA (Tampa, FL)
- …and proven ability to build high performing teams. Advanced knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule ... the business' strategic objectives. 3-5 years experience with Contact Center tools: NICE WFM, Call Routing, Genesys...Call Routing, Genesys Decisions, Tableau. Experience with an outbound dialer. Experience working with NICE WFM tool -… more
- LingaTech (Washington, DC)
- …designing, implementing, and optimizing an AWS Connect cloud-based contact center that supports high-quality customer interactions and operational efficiency. The ... flows in AWS Connect to deliver efficient and dynamic call routing. Develop and deploy chatbots and conversational AI...and communicate findings to leadership. Set up and manage outbound voice campaigns and customer surveys using Amazon Connect… more
- The Storage Group (Columbia, MO)
- Sales Resource Center , 215 N Stadium Blvd, Columbia, Missouri, United States of America Job Description Posted Friday, October 17, 2025 at 5:00 AM Location: On-site ... (Saturday or Sunday). Summary: Responsible for handling inbound and outbound calls as trained and in a timely manner....back to the caller. Goes over the end of call wrap up such as reviews size held, and… more
- Gondola (Miami, FL)
- …are executing outbound efforts and following up on leads.* Monitor call activity, pipeline management, and progress toward goals.* Conduct regular training, ... integrated solution of premium services that keeps our partners front and center through our white-label approach.Our network of 450 venues worldwide, hosting 20,000… more
- MRINetwork (Saratoga Springs, NY)
- Overview Job Title: Director of Sales & Customer Service (Contact Center ) Company: Client of Brave New World Search Group Location: Saratoga Springs, NY Hybrid * ... and operational excellence. Role Summary Lead a high-velocity, revenue-generating contact center that supports a nationwide portfolio. You will be responsible for… more
- Support Revolution (Denver, CO)
- …Tier provider of advanced server, storage, and networking solutions for Data Center , Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and ... to Government agencies and Data Centers/Cloud, Gaming, and HPC industries Execute outbound cold calls to potential System integrators, VARs, and OEM customers… more
- Roth Staffing (San Diego, CA)
- …Staffing Services focuses on placing administrative and office support, customer service, call center , HR, sales, and manufacturing talent across a variety ... greater San Diego, California area Thrives in a business development and outbound sales environment Strong business acumen and customer service skills Excellent… more
- Fallon Health (Worcester, MA)
- …High school diploma or GED is preferred but we would consider relevant customer service call center work experience in lieu of this. * Bachelor's degree or ... + Exhibits courtesy, compassion, empathy, and respect in all outbound communications with members and providers. Utilizes proper judgment...Minimum of one year Customer Service experience in a call center environment + Computer skills +… more
- TEKsystems (Charlotte, NC)
- …only approved systems/channels for communications and documentation. Qualifications * High‑volume outbound call center experience (PBM/payor calling ... to 95% of the shift while executing the correct outbound campaigns and dispositions. * Follow approved Call...verification, prior authorization, medical insurance, Customer service, Multi tasking, Call center - provides the equipment Job… more
- VentureTech Solutions (Plantation, FL)
- …Many of the successful hires we have made over the past few years have come from Outbound Sales / call center environments. An added plus for an Outbound ... Manager, Outbound Sales, Sales, Phone Sales, Inbound Calls, Call Center , Bonus, Incentives, Commission, Leads, Finance, Financial Help, Debt Settlement,… more
- Kentucky Blood Center (Lexington, KY)
- …to call donors and schedule appointments in a fast-paced professional outbound call center environment. Must demonstrate professional telephone ... etiquette, possess excellent verbal and written communication skills, and have a working knowledge of computers. Working Environment & Physical Effort This position requires the ability to: + Sit for extended periods of time. + Fulfill basic clerical duties… more
- Kentucky Blood Center (Lexington, KY)
- …to call donors and schedule appointments in a fast-paced professional outbound call center environment. Must demonstrate professional telephone ... etiquette, possess excellent verbal and written communication skills, and have a working knowledge of computers. Working Environment & Physical Effort this position requires the ability to: + Sit for extended periods of time. + Fulfill basic clerical duties… more
- University of Michigan (Ann Arbor, MI)
- …to society. **Responsibilities + Provide top notch customer service through an inbound/ outbound call center environment. Demonstrate customer service ... Call Center Representative Apply Now **Job... Representative will be responsible for handling inbound and outbound calls. The representatives will be responsible for answering… more
- Insight Global (Hayward, CA)
- …and verbal * Must have strong internet connection because this is a remote role * Outbound call center experience * Knowledge of the healthcare / medical ... members and offer a no-cost telephonic consultation with a Call Center Representative. Concerns that may be...follow-up needs. Responsibilities: * Primary work will come from outbound calls and some inbound calls from people calling… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …School diploma or equivalent + 2+ years customer service experience in an inbound or outbound call center capacity (or similar role which includes positions ... Position Information Functional TitleCustomer Service Advisor - Call Center (Pool) Recruitment Category TypeStandard Functional CategoryCustomer Service… more
- City of New York (New York, NY)
- …schedule adequate phone coverage and supervision during regular and extended hours; oversee outbound and inbound call center efforts and projects; address ... billion in revenue each year. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and action, the selected… more
- Hartford HealthCare (Farmington, CT)
- …in the contact center industry specific to training facilitation in an inbound/ outbound call center environment. Knowledge of healthcare coding and ... broader Hartford Healthcare organization, and reporting to the Director, Access Center Quality and Training, this individual will collaborate cross-functionally with… more
- Mass Markets (Wichita, KS)
- …If so, we want to hear from you! We're seeking experienced Call Center Sales Representatives to join our high-performing outbound sales team. In this role, ... older with a high school diploma or equivalent + Previous experience in a call center or outbound sales environment preferred + Strong verbal and written… more
- TEKsystems (Dallas, TX)
- …only approved systems/channels for communications and documentation. Qualifications * High‑volume outbound call center experience (PBM/payor calling ... to 95% of the shift while executing the correct outbound campaigns and dispositions. * Follow approved Call...Diploma or equivalent (some college preferred). * Experience * Call Center Experience: o Minimum 1-2 years… more
- TEKsystems (Houston, TX)
- …Skills Bilingual, Spanish, Empathy, Customer support, Customer service, Help desk support, Outbound , Support, Technical support, Call center , Help desk, ... resolve complex coverage and benefit issues. Handle inbound or outbound phone calls daily. * Being resourceful and using...+ Must have knowledge of healthcare offerings and prior call center experience ONSITE Shifts & Hours:… more
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