- United Therapeutics (Morrisville, NC)
- …or a related field with 4+ years of relevant experience in case management , customer service , or patient experience management or, + Bachelor's ... years of relevant experience in case management , customer service , or patient experience...CRM (eg Health cloud, Salesforce) to carry out patient support related activities + Experience working… more
- Sanofi Group (Cambridge, MA)
- …the Job** We are seeking a skilled CRM Reporting Analyst to join our Patient Support Services team, playing a critical role in optimizing and enhancing ... **Job title:** _Patient Support Services - CRM ...grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the… more
- Sanofi Group (Cambridge, MA)
- …and deliver ad hoc reports from available tools - direct exports from the dashboards, CRM ( Customer Relationship Management ) extracts, or tailored lists ... some of the highest unmet needs. The Associate Director, Patient Support Services Analytics &...tool. Defects are escalated appropriately to the iCare Connect ( CRM ) team and/or data management team. +… more
- Chiesi (Boston, MA)
- …February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many ... mobile apps, social media, SMS/MMS, SEM/SEO, print) to drive patient engagement and support service ...experience across digital marketing channels, CRM strategy, patient journey mapping, segmentation, and brand/ customer messaging.… more
- Boehringer Ingelheim (Ridgefield, CT)
- …(Salesforce Health Cloud, Veeva CRM ), Salesforce Marketing Cloud, patient management platforms, and data analytics tools + Certified Patient ... + Ability to design and implement patient -facing applications that support segmentation, consent, and preference management on cloud infrastructure such… more
- Medtronic (Greenville, SC)
- …least 3 years of relevant experience in healthcare access (ie., prior authorization, patient support , case management , practice operations, and utilization ... following and other duties may be assigned: + **Pipeline Management & Tracking** + Monitor patient candidates...to help patients move through the care continuum + ** Patient Engagement** + Support patient … more
- J&J Family of Companies (Titusville, NJ)
- …cloud software solutions related to _Patient Support Programs, Call Center Activity & Management , Patient or Field CRM , Pharmacy Management & ... of America **Job Description:** Johnson and Johnson is recruiting for a **Senior Manager , Technology Product Management ** supporting ** Patient Experience** .… more
- Genentech (South San Francisco, CA)
- …Relocation Assistance is not available **Job Summary** The **Director, Healthcare Professional (HCP) Customer Relationship Management ( CRM )** will drive ... product standards for the Healthcare Provider Customer Relationship Management (HCP CRM ), leveraging...customer satisfaction. + Collaborate with the Technical Product Manager on vendor engagement and performance management … more
- Movn Health (Los Angeles, CA)
- …Health's services and scheduling their appointments. + Data & Record Management : Update patient records , process insurance verifications, and maintain ... patients, providers, and external partners, ensuring timely responses. + Support Patient Enrollment: Assist patients with the...Microsoft Office (Excel, Word), telehealth tools (Zoom, Slack), and CRM or patient management platforms.… more
- Houston Methodist (Houston, TX)
- …a positive patient experience by addressing concerns and helping resolve service -related issues Maintain accurate records and ensure timely updates in ... patient flow and satisfaction At Houston Methodist, the Patient Services Specialist PRN is responsible for...members and co-workers in a manner consistent with a customer service focus and application of positive… more
- Veterans Affairs, Veterans Health Administration (Marion, IL)
- …accepting applications for an Advanced Medical Support Assistant position with the Care Management & Social Work Service with the VA, located at the Marion, ... position: (1) Experience. Six months experience of clerical, office, customer service , or other administrative work that...the accomplishment of a wide variety of duties performing patient support work. 5. Ability to communicate… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …campaigns that support patient education, appointment scheduling, and service line growth + **Performance Management :** + Lead KPI tracking and ... Atlanta, GA **Description** We are seeking an experienced Senior Manager , CRM & Email Marketing Lead to...pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services , veteran status… more
- J&J Family of Companies (Jacksonville, FL)
- …Director of CRM & Loyalty Marketing to lead the evolution of our customer relationship management capabilities within US Vision Care. This role is ... nurture consumers through the entire purchase journey. + **Consumer Lifecycle Management :** Oversee the end-to-end consumer relationship lifecycle, ensuring a… more
- WMCHealth (Valhalla, NY)
- …, Email & CRM Marketing leads email and customer relationship management marketing development to support strategy, execution, and optimization ... Manager , Email & CRM Marketing Company:...forms using FormAssembly for data capture and website and patient engagement initiatives. + Partner with Manager ,… more
- Medtronic (Oklahoma City, OK)
- …sales support to assist the district in meeting Cardiac Rhythm Management ( CRM ) sales and customer service objectives. CRM seeks collaborative ... Stays up to date on new products, solutions and patient management offerings + Completes all assigned...+ Ability to meet vendor credentialing requirements + Excellent customer service skills + Excellent interpersonal, written/verbal… more
- UCLA Health (Los Angeles, CA)
- …member of our team, you'll be able to use your unique experience to help support positive patient experiences. Make a positive difference in patient 's lives ... Coordinator with our Patient Navigation & Business Services department. As our Navigation Coordinator, you will serve...care at UCLA. In this role, you will also support Case Managers and Patient Coordinators as… more
- Genentech (New York, NY)
- …channel, this individual will leverage deep CRM expertise to understand customer needs across multiple segments and support current users (eg, field ... this job posting. **Job Summary:** The Product Owner for Customer CRM will lead the strategy and...Customers: Health systems, managed care organizations (HCOs, MCOs) The Patient customer type is explicitly excluded from… more
- Teleflex (Morrisville, NC)
- …commercial leads to identify high-value CRM use cases (eg, lead management , opportunity forecasting, customer segmentation). + Lead workshops to translate ... Manager , Global CRM Strategy and Operations...into CRM process and data requirements. + Support adoption through change management , training, and… more
- Penn Medicine (Philadelphia, PA)
- …work collaboratively to enable best-in-class patient and provider experiences. The CRM Program Manager works across the analytics, data, and technology teams ... appropriate ticketing system) _PROJECT MANAGEMENT_ + Provide hands-on, consultative and program management support to optimize delivery of complex programs which… more
- Kestra Medical Technologies, Inc (Little Rock, AR)
- …monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team ... from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by...from original thinking. + Customer Focus: Exceed customer expectations, quality of products, services , and… more