- Omni Hotels (Asheville, NC)
- …upscale hotel amenities and services to them. Front Desk Agent / PBX Operators are also responsible for settling guest accounts upon check-out, resolving ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and..., as well as serving as ambassadors throughout the guest 's stay. Front Desk Agent / PBX … more
- Omni Hotels (Orlando, FL)
- …importance of our Medallia scores. + Understand all Moments of Service for PBX , Guest Services and Front Desk. + Maintain 4-Star/4-Diamond Standards of ... Golf Club). + To be familiar with the inter-relationship between the different departments ( PBX , Guest Service , Housekeeping, F&B outlets, Gift shop, and… more
- Spanish Peaks Mountain Club (Laguna Beach, CA)
- …outgoing communications. We are seeking a motivated and customer service oriented PBX Operator to handle all communications and guest requests in a positive ... to be considered. Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally. PBX Agent SUMMARY The PBX Operator… more
- The Resort at Paws Up (Las Vegas, NV)
- … to join our team in Las Vegas, Nevada. The PBX (Hotel Communications) Agent serves as the central hub of guest communication and service coordination, ... the luxury standards of the resort by delivering exceptional service , anticipating guest preferences, and ensuring operational...guest experience. Systems & Technical + Operate the PBX /console and Maestro PMS to update guest … more
- IHG (Santa Monica, CA)
- …handling procedures and security protocols. + Participate in training programs to enhance guest service skills. **What We need from you:** + Previous experience ... Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service . + Outstanding organizational abilities and skill for… more
- Vail Resorts (Vail, CO)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... dining, Rock Resorts Spa and fitness center. **Job Summary:** PBX Operators are responsible for providing the Guest...knowledge is a plus. Continually provide prompt and courteous service when answering guest calls and making… more
- The Resort at Paws Up (Greenough, MT)
- …+ Ensure confidentiality of guests before and throughout their stay. + Assist with guest service issues promptly and efficiently. + Sell and promote resort ... extraordinary. Position: We are seeking a talented Front Desk Agent to join our team. What We Offer: +... enrichment activities, accurately and promptly assisting to remedy guest service issues. + Keep up-to-date knowledge… more
- Spanish Peaks Mountain Club (Park City, UT)
- …guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations + Communicating and partnering with ... is personalized and executed seamlessly + Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings… more
- The Walt Disney Company (Kapolei, HI)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... and much more! Operators are responsible for providing the Guest 's first experience with the Spirit of Aulani while...needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions… more
- The Colonnade Hotel (Boston, MA)
- …* Minimum of one year prior customer service experience required. * Previous guest services experience within a hotel is required. * Graduate of Hotel School ... Guest registration process and communication of hotel services and promotions. * Operate the PBX ...candidates will have strong history of high end customer service experience. Candidates must be guest focused… more
- Kimpton Hotels & Restaurants (Cleveland, OH)
- …it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service to our guests along the way. You'll act...customer-facing role is preferred. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- …it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service to our guests along the way. You'll act...customer-facing role is preferred. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Travel + Leisure Co. (Clearwater Beach, FL)
- …of the resort and operating PBX as needed while enhancing the overall guest experience with exceptional service . **How You'll Make an Impact:** + Greet ... flow of lobby traffic, while also offering general concierge services for guests. The Universal Agent will...guest request and/or complaints. + Delivering general concierge services for all onsite guests by providing several ways… more
- Omni Hotels (Frisco, TX)
- …Frisco Resort & Spa. Job Description Omni PGA Frisco Resortis seeking a friendlyIdeal Services Agent (Full Time)to join our team. Omni Frisco PGA Resort located ... acquainted with the AM and PM checklist. + Process guest check-outs according to Omni's Moments of Service...+ Be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios, emergency procedures… more
- Travel + Leisure Co. (Chicago, IL)
- …into exceptional experiences for millions of travelers worldwide. **Job Summary** The Universal Agent is responsible for greeting and registering guest in and ... to the site's sales team, while enhancing the overall guest experience with exceptional service . **Essential Job...PBX and direct calls utilizing proper etiquette. Receive guest requests and/or complaints and ensure that appropriate actions… more
- Sage Hospitality Group (Portland, OR)
- …Agent ** to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest ! **Poised in the ... honors the structure's storied past both in its striking decor and impeccable service . Individualistic design traits celebrate the surroundings of one of finest LEED… more
- Sage Hospitality Group (San Francisco, CA)
- …personal and professional growth. We hope you consider joining us! **Job Overview** Our Guest Service Agents are responsible for responding in a professional and ... us?** Hotel Zeppelin is seeking a full-time **Front Desk Agent ** to join our team in serving guests with...in which we live and work. By providing genuine service we build relationships with our guests and value… more
- Sage Hospitality Group (Napa, CA)
- **Why us?** Sage Hospitality Group is set to hire a full time Front Desk Agent to join us at the Napa Valley Marriott Hotel & Spa. Get a different Northern ... impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we… more
- Sage Hospitality Group (Houston, TX)
- …Desk Agent / PBX Operator and become an integral part of our exceptional guest service team. We are seeking candidates with a **minimum of 6 months of ... in which we live and work. By providing genuine service we build relationships with our guests and value...keen attention to detail + Promote and upsell hotel services , amenities, and packages to enhance the guest… more
- Sage Hospitality Group (South Lake Tahoe, CA)
- **Why us?** The Coachman Hotel is seeking our next Front Desk Agent ! **Job Overview** Responds in a professional and courteous manner to arriving, departing and ... in-house guests by providing accurate and timely information and services . Responds to telephone and in-person inquiries regarding reservations, hotel information… more