- TECO Energy (Tampa, FL)
- …- Senior level or Consultant. POSITION CONCEPT The Sr Information Technology Infrastructure Library ( ITIL ) Process Analyst is responsible for IT ... Title: ** ITIL Process Analyst & Change Management , Progression**...performance and services. Implements change, configuration, and problem management processes. Participates and assists in daily operations on… more
- Wells Fargo (West Des Moines, IA)
- …procedures are properly written and maintained by leveraging your Information Technology Infrastructure Library ( ITIL ) knowledge and experience. ... a Senior Lead Business Execution Consultant to join our Technology Change Management (TCM) Control Operations team...as a Business Execution advisor to leadership to drive performance and initiatives and develop and implement information… more
- Arizona Public Service (Phoenix, AZ)
- …of four years relevant business work experience and relevant college coursework in business, information technology or a related area. + AND two (2) years of ... ITIL Analyst, focusing on Incident, Problem, and Change Management . You'll collaborate with a dedicated team to standardize...relevant work experience and relevant college coursework in business, information technology or a related area. +… more
- HCA Healthcare (Nashville, TN)
- …**RELEVANT WORK EXPERIENCE** 7 or more years **OTHER/SPECIAL QUALIFICATIONS** IT Infrastructure Library ( ITIL ) Certification Demonstrated knowledge of ... to increase process maturity, efficiencies, and effectiveness + Follows all ITIL processes in relation to personal/team ticket management + Investigates… more
- Northrop Grumman (Redondo Beach, CA)
- …communicate with program management teams, the Enterprise Services Program Management Office Team, the Information Technology Organization, and ... **Requisition ID: R10172794** + **Category:** Information Technology + **Location:** Redondo Beach, California, United States of America + **Clearance Type:**… more
- MSys Inc. (Raleigh, NC)
- …of service and to prevent future problems. + Regularly iterate on the incident management process using data gathered about the frequency and severity of ... and escalation policies and procedures. + Coordinate the transfer to the problem management process where necessary. + Track and analyze trends in incident… more
- TECO Energy (Tampa, FL)
- …strongly preferred. Licensing/Certification Required: Expected to obtain Information Technology Infrastructure Library ( ITIL ) Certification ... use of the IT standards and procedures. [10%] 6. Performance Management : Establishes and administers activities of...N/A Licensing/Certification Required: Expected to obtain Information Technology Infrastructure Library ( ITIL… more
- University of Delaware (Newark, DE)
- …initiatives; advises on process improvement and measurement activities; is accountable for Information Technology Infrastructure Library ( ITIL ) ... and ITSM; including communication, process consulting, management process and ITIL projects,...information technology department that utilizes the ITIL framework. + Project Management Professional or… more
- University of Miami (Miami, FL)
- …Desk staff provide timely and effective support. + Implement and maintain ITIL ( Information Technology Infrastructure Library ) best practices. + Work ... the security, performance , and efficiency of our organization's endpoint infrastructure . This incumbent oversees the management of endpoint devices,… more
- Highmark Health (Columbus, OH)
- …in Risk and Information Systems Controls (CRISC) **OR** + Information Technology Infrastructure Library ( ITIL ) + Relevant security certifications ... + 7 - 10 years in Information Security and/or Information Risk Management and/or Information Technology + 7 - 10 years in developing, communicating… more
- JPMorgan Chase (Tampa, FL)
- …+ Experience executing on processes in scope of the Information Technology Infrastructure Library ( ITIL ) framework **Preferred qualifications, ... years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Solid technical background with hands… more
- Navy Federal Credit Union (Vienna, VA)
- …Experience with development or operations framework methodologies, including Information Technology Infrastructure Library ( ITIL ), Systems ... + Experience in managing, guiding and coaching professional staff including hiring, performance management , terminations, and improving staff and team … more
- JPMorgan Chase (Houston, TX)
- …and techniques + Exposure to processes in scope of the Information Technology Infrastructure Library ( ITIL ) framework **Preferred qualifications, ... problem, and change management in support of full stack technology systems, applications, or infrastructure **Required qualifications, capabilities, and… more
- Penn State Health (Hershey, PA)
- …(PMP), Certified Information System Security Professional (CISSP), Information Technology Infrastructure Library ( ITIL ), or equivalent a ... Technology including Informatics, Data & Analytics, Health Information Management and Clinical Engineering. Key responsibilities include leading,… more
- CACI International (Bethesda, MD)
- … and government clients. + Demonstrated on-the-job experience with Information Technology Infrastructure Library ( ITIL ) Framework, high availability, ... and Authorization systems. + Demonstrated experience designing, configuring, and maintaining the Information Technology Infrastructure associated with an IT… more
- Acclaim Technical Services (Bethesda, MD)
- …for senior management and government clients. Demonstrated on-the-job experience with Information Technology Infrastructure Library ( ITIL ) ... and Authorization systems; Demonstrated experience designing, configuring, and maintaining the Information Technology Infrastructure associated with an IT… more
- NTT America Solutions, Inc. (Southfield, MI)
- …multi-task, set priorities and meet deadlines. + Advanced knowledge of ITIL ( Information Technology Infrastructure Library ) practices is desirable. ... of various information technology domains, including infrastructure , cloud services, cybersecurity, application management , networks, data center… more
- S&P Global (Raleigh, NC)
- …Qualifications:** + Experience with ITIL : Familiarity with ITIL ( Information Technology Infrastructure Library ) principles and practices ... and impact can be summarized as follows: + Platform Management : Oversee and optimize the ServiceNow platform to align...Spring 2026; currently pursuing a degree in Computer Science, Information Technology , or a related field. +… more
- New York State Civil Service (Albany, NY)
- …needs of the clients in their ITSM tickets.* Ensure compliance with Information Technology Infrastructure Library ( ITIL ) Standards, and train staff ... NY HELP No Agency Information Technology Services, Office of Title...to understand ITIL incident process .* Lead teams of End User Support staff which… more
- Leidos (Camp Springs, MD)
- …after starting: + Continuous Process Improvement certification or executive course. + Information Technology Infrastructure Library ( ITIL ) ... in a large enterprise IT services environment. + Perform performance management reviews with the Program Manager...such as the Cyberspace Capabilities Center, Air Force Lifecycle Management Center, and Chief Information Office. +… more