- Unknown (Charlotte, NC)
- …systems, processes, and culture across time zones. This role is pivotal in bringing the voice of the customer into product development and ensuring that user ... Head of Customer Support About the Company Innovative fuel app...a creative problem solver, and maintaining high standards. Hiring Manager Title Co-Founder / Head of Product … more
- Unknown (Nashville, TN)
- …strategic advisor to key customers, champion the voice of the customer , and collaborate cross-functionally with sales, product , support, and engineering ... candidate will be responsible for leading a team of Customer Success Managers, becoming a product expert,...related industries, and a strong background in Hubspot. Hiring Manager Title Global VP of Customer Success… more
- Unknown (Columbus, OH)
- …a high-performing CS leadership team, and representing the voice of the customer to influence product and operational priorities. Applicants must have a ... data insights will be well-suited to this position. Hiring Manager Title VP Customer Success Travel Percent...to this position. Hiring Manager Title VP Customer Success Travel Percent Less than 10% Functions Account… more
- Unknown (Leesport, PA)
- … and sales strategy, managing communications to various stakeholders, and serving as the voice of the customer to maximize the company's value proposition. To ... work ethic, and the ability to thrive in a fast-paced, dynamic environment. Hiring Manager Title Chief Commercial Officer Travel Percent 50% Functions Marketing more
- Fluency Inc. (Burlington, VT)
- …value to our clients. A successful Product Manager is the voice of the customer , translating their needs into innovative features and enhancements that ... constraints, resource limitations, and tedious, time-consuming tasks. Job Summary: The Senior Product Manager is a natural collaborator with a deep understanding… more
- JPMorgan Chase (Jersey City, NJ)
- …agile and software development practices for delivery of the future state architecture. As a Product Manager with the Global Capture Product team within the ... of the team is to deliver an industry leading voice recording service for the business. Focused on ensuring...risk posture and reliability + Creates and maintains the product 's definition, product roadmap & customer… more
- JPMorgan Chase (Columbus, OH)
- … customer experiences, we encourage you to explore this exciting opportunity. As a Product Manager in the Ai4Ops Voice + Domain, you are an integral ... core leader, you are responsible for acting as the voice of the customer and implementing domain...technologies to deliver value to customers within the Ai4Ops Voice + Domain. + Collaborate across the product … more
- General Motors (Mountain View, CA)
- …a global scale. Join us in shaping these core software experiences. **The Role** As a **Staff Product Manager ** for Voice AI/ML you will define voice and ... degree in a technical or engineering discipline + 8+ years of consumer-facing product management experience + Experience in voice AI, generative AI, persona… more
- The Cigna Group (Richmond, VA)
- …+ 5+ years of experience in product management, with a focus on customer engagement or voice technologies. + 3+ years working with telephony platforms, IVR ... transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and...for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to… more
- Microsoft Corporation (Mountain View, CA)
- …Microsoft AI (MAI) at the forefront of innovation as a **Principal Technical Program Manager (TPgM)** for **Copilot's Voice & Vision (V&V) team.** In this ... differences from text models, evaluation methods, and prompting strategies-to inform product and engineering decisions. + Support upstream customer teams… more
- Capital One (Mclean, VA)
- Business Manager , Bank Voice Strategy As a member of the Bank Voice Strategy team, you will drive strategic decision-making that directly influences how ... for Capital One's Retail Bank, which supports over 12M customer calls each year. We are a high-impact, high-visibility...a wide array of stakeholders across business analytics, operations, product , finance, and data science. **In this role, you… more
- Michaels (Coin, IA)
- …CHESTER, OH Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing ... solution for their art. **Major Activities** + Assist Store Manager in leading and managing adherence to Standard Operating...ensure a safe environment + Acknowledge customers, help locate product and provide solutions + Assist with Omni channel… more
- Comcast (Mount Laurel, NJ)
- … Customer Experience (CX); Sonus Session Border Controller (SBC); Voice Technology; Incident Response Management; Communication; VoIP SIP **Salary:** Primary ... from the office for the remote option.) **Job Summary** We are looking for a Voice Platforms Interoperability Engineer on the Voice operations team. In this role… more
- Comcast (Philadelphia, PA)
- …and voice solutions portfolio. This role will collaborate across Product , Engineering, and Business Development teams in Philadelphia and Denver to define ... Do:** + Develop and lead the sales strategy for network distribution, peering, and voice services, aligning with product lifecycle stages and market dynamics. +… more
- Leidos (Colorado Springs, CO)
- …IP (VoIP) phone systems including Cisco VoIP phone units, voicemail and Call Manager System. + Provide consistent execution of Voice availability and reliability ... **Description** The National Solutions Sector at Leidos has an opening for a ** Voice and Hardware Systems Engineer** to support a client's requirements in a… more
- NTT DATA North America (Atlanta, GA)
- ** Product Manager / Customer Experience Manager ** - Atlanta, GA - 25-05306 **100% Remote** **W2 or C2C** Company Overview: Req ID: 330420 **Job ... Description:** ** Product Manager / Customer Experience Manager...have implications across the department. + Function as the voice of the client, interfacing with enterprise leaders as… more
- American Express (New York, NY)
- …to ensure connectivity and seamless delivery of initiatives + Serve as the Digital Product voice on delivering best-in-class customer experiences + Design ... deepen loyalty. **ABOUT THE ROLE** The US Consumer Premium Product Management & Proprietary Customer Experiences team...products and the end to end management of proprietary customer experiences. The Sr. Manager , Proprietary Digital… more
- Amazon (Seattle, WA)
- …and ensure timely post order processing and refunds processing. We are looking for a Principal Product Manager - Technical, in the CPJ product team. In this ... their location, program eligibility, and delivery options. As Principal Product Manager -Technical, you are the end-to-end...the purchase journey. Key responsibilities include: * Be the voice of the customer - you are… more
- JPMorgan Chase (Columbus, OH)
- …be a problem solver, results focused, detail oriented, and process disciplined. As a Product Manager in Customer Acquisition Experiences, you are an integral ... Manager to be part of Card Acquisitions product , supporting our Customer Authentication capabilities. The...core leader, you are responsible for acting as the voice of the customer and developing profitable… more
- Amazon (Seattle, WA)
- …day to secure every customer experience. Key job responsibilities As a Sr. Product Manager , Technical on our team, you will define the problems our customers ... to deliver that future state. You will be the voice of the customer , and will advocate...balance security requirements with operational efficiency. You will measure customer experience, prioritize product roadmaps, and translate… more
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