- MetLife (Clarks Summit, PA)
- …Strong knowledge of 24x7 Production Support practices. * Experience with Incident management functions, with proven ability to lead incident triage ... Join US Technology Command Center and Resiliency group provides Production Support and Resiliency Services for applications...the applications are available and functionally reliable. As a Production Management Consultant, you will play a… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production , development, and test environments in ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
- Amazon (Mexico, MO)
- …customer experiences through automation and innovation. Key job responsibilities Production Support & Incident Management : * Ensure system reliability, ... of critical tools that empower Amazon's Global Engineering Services (GES) to establish production support . Expecting the candidate to have a strong understanding… more
- Fannie Mae (Reston, VA)
- …Certified Java Developer * Experience with application production / operations support , including incident response, problem management , runbooks, and ... large scale data stores, and cloud-based systems. *THE IMPACT YOU WILL MAKE* The Support and Tools - Software Engineering - Lead Associate role will offer you the… more
- Federal Reserve Bank (Boston, MA)
- …a rotating basis will be required. You will be a part of the FRFS Incident Management Team, and you collaborate closely with other technical teams and business ... Operations along the defined standards and guidelines of the Incident Management Framework. Working in collaboration with...teams, and business units, you'll drive fast and reliable incident resolution and therefore, support smooth service… more
- Truist (Raleigh, NC)
- …(United States of America) **Please review the following job description:** The Incident Management Analyst is responsible for overseeing and managing incidents ... Primary Roles & Responsibilities: **Primary Roles & Responsibilities:** + ** Incident Management :** Lead the incident ...degree and 8 years of experience in development or production support or an equivalent combination of… more
- JPMorgan Chase (Houston, TX)
- …and trends to anticipate and solve incident , problem, and change management in support of full stack technology systems, applications, or infrastructure ... Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in… more
- Netflix (UT)
- …expertise across software engineering, data engineering, and experience with Incident Management . You will be responsible to help support , maintain and ... , build and maintain data pipelines, and develop tools and solutions for incident management and digital forensics at scale. You will also be… more
- AECOM (Ankeny, IA)
- …better world. Join us. **Job Description** AECOM is actively seeking a **Traffic Incident Management (TIM) Program Administrator** located in Ankeny, Iowa. The ... Participation in public/industry events that capture the importance of freeway safety and incident management + Active engagement with private and public sector… more
- Meta (Columbus, OH)
- …focus in one (or more) areas such as Logs and events processing, Incident Management , Digital Forensics, Detection and/or response tool development. 23. ... production engineering teams to develop scalable and flexible Incident Response and Investigative solutions. 8. Focus on ruthlessly...of our detection and response capabilities. 9. Coach, mentor, support and care for the team in a way… more
- Travelers Insurance Company (Hartford, CT)
- …recommendations. Develops instructions and training in support of change management . + Conducts post-implementation change incident review analysis and ... strong focus on Problem Management and Change Management . The ideal candidate will support Change...may have responsibility for one or more of the following: Incident Management :Develops MTTR (Mean Time to Resolve)… more
- PagerDuty (Columbus, OH)
- …sign-up for job alerts! PagerDuty is seeking a Staff Software Engineer to join our Incident Management team. As a staff software engineer in our core product, ... high-performing team focused on having a major impact on incident lifecycle management at PagerDuty. The ideal...Participate in your team's on-call rotation, triaging and addressing production issues as they arise. + Conduct thorough testing… more
- MUFG (Tempe, AZ)
- …Oversight, Security Risk Management , Network Security, Threat and Vulnerability Management , or Incident Response and Forensics preferred + Experience with ... NIST 800 series, FFIEC, SOC2, FedRAMP, STAR, etc.) + Support inquiries from compliance teams such as IT risk...Risk Management , Network Security, Threat and Vulnerability Management , or Incident Response and Forensics +… more
- Paramount (Los Angeles, CA)
- …ensure communication procedures are in place to pass on emergency information to production management and Paramount leadership as needed. Assist with the ... affecting Paramount productions and events and present to Paramount executive and production management . Scout film locations with high-level production … more
- Truist (Atlanta, GA)
- …shift (United States of America) **Please review the following job description:** The Production Support Engineer II is responsible for providing day-to-day ... higher-complexity issues to senior engineers as needed.** **Assist in automating routine production support tasks by developing or modifying scripts and tools.**… more
- Discover (Houston, TX)
- …alerting, analyzing and troubleshooting large scale distributed systems + Experience in production support and problem management + Strong experience ... teams and provide hands-on training to teams in observability, incident management and reliability best practices. +...for our critical apps + 24/7 on call rotation Production Support + Creates technology solutions addressing… more
- Techtronic Industries North America, Inc. (Sun Prairie, WI)
- …intelligence, and have a passion for support . **Key Responsibilities** + Provide world-class incident management at the Tier 1 and 2 levels. + Serves as the ... Support (eg IT Service Desk) and other Production Support personnel. + Outstanding written and...+ Work with vendors for network, telecommunications, and AV support . + Utilize MDM (Mobile Device Management )… more
- CACI International (VA)
- …Required: None Type of Travel: None * * * **The Opportunity:** CACI is seeking a Production Support professional to provide Tier II and Tier III support for ... Production System Support Job Category: Information...monitoring alerts and asset _Desired:_ + Experience with an incident management applications (Remedy, Rational, Serena) +… more
- Nike (Memphis, TN)
- Sr. Production Management System Engineer - NIKE...support of changes and additions to the WMOS Production support team portfolio. Support ... systemic workarounds for impactful issues. Consult with vendors to support the development and design of production ...After Action Reviews + ITIL + SOX processes + Incident Management + Problem Management … more
- ManpowerGroup (Wilmington, DE)
- Our client, a leading financial services provider, is seeking a Production Support Engineer to join their team. As a Production Support Engineer, you ... improvement, which will align successfully with the organization. **Job Title:** Production Support Engineer **Location:** Wilmington, Delaware; Omaha, Nebraska;… more
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