- Daiichi Sankyo, Inc. (Bernards, NJ)
- …of application issues and overall application (s) stability and associated delays ( incident management ), operational support for data exchange, integration ... DSI IT teams and is responsible for the ongoing production support of Commercial and R&D IT...internal solutions, performance issues. Monitor production and non- production environments. Monitor help desk incident and… more
- Huntington National Bank (Columbus, OH)
- …as Service Console, Dataloader and Inspector. + Knowledge of production support processes ( incident management , escalation processes, etc.). + Excellent ... Description Salesforce Production Support Manager We are seeking...to identify opportunities for improvement and optimize workflows. + Incident Management : + Lead team to Identify,… more
- MetLife (Clarks Summit, PA)
- …Strong knowledge of 24x7 Production Support practices. * Experience with Incident management functions, with proven ability to lead incident triage ... Join US Technology Command Center and Resiliency group provides Production Support and Resiliency Services for applications...the applications are available and functionally reliable. As a Production Management Consultant, you will play a… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production , development, and test environments in ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
- Insight Global (Chandler, AZ)
- …Readiness Experience leading incident triage in a large IT operations production support environment Prior Technical Generalist / Major Incident ... of the incident is accurate The APSRE Incident Management team is responsible for handling real-time technical (application/infrastructure) triage… more
- Amazon (Dallas, TX)
- …customer experiences through automation and innovation. Key job responsibilities Production Support & Incident Management : * Ensure system reliability, ... of critical tools that empower Amazon's Global Engineering Services (GES) to establish production support . Expecting the candidate to have a strong understanding… more
- Siemens (Peachtree Corners, GA)
- …occurrences. + Facilitation of production issues meeting with key L1, L2 support resources + Establishment and Management of Incident Escalation Process ... **Req ID:** 436935 **Position Title:** Incident Manager, Application Support Desk II...stakeholders and Business Technology Organization + Collaborate with L1 Incident Management team to ensure accurate issue… more
- JPMorgan Chase (Houston, TX)
- …a seamless user experience. **Job responsibilities** + Own and drive incident management bridge calls and chats with production management , application ... of a global follow-the-sun team, providing 24 x 7 production support coverage on a rotating basis...environment both on premises and public cloud + Relevant Incident management experience in an enterprise scale… more
- NBC Universal (Englewood Cliffs, NJ)
- …if you would like to be a part of this exciting initiative. The Manager, Incident Management will be part of the ITSM Platform Operations team supporting ongoing ... the delivery of NBC's Direct-to-Consumer platform. + Drive the incident management process, ensuring that all systems...incidents. + Act as an escalation for any major production incident , leading the incident … more
- JPMorgan Chase (Houston, TX)
- …and trends to anticipate and solve incident , problem, and change management in support of full stack technology systems, applications, or infrastructure ... Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in… more
- Fiserv (Marietta, GA)
- …more. Come help us transform the way merchants do business, join Clover. **Job Title:** Incident Management Sr. Professional **What does a great Incident ... an IT Services Manager. + Participation in an on-call production support schedule, if needed. **What You...2+ Years of operational experience. + 2+ Years of Incident Management . + 1+ Years experience using… more
- Netflix (UT)
- …expertise across software engineering, data engineering, and experience with Incident Management . You will be responsible to help support , maintain and ... , build and maintain data pipelines, and develop tools and solutions for incident management and digital forensics at scale. You will also be… more
- Meta (Columbus, OH)
- …focus in one (or more) areas such as Logs and events processing, Incident Management , Digital Forensics, Detection and/or response tool development. 23. ... production engineering teams to develop scalable and flexible Incident Response and Investigative solutions. 8. Focus on ruthlessly...of our detection and response capabilities. 9. Coach, mentor, support and care for the team in a way… more
- Travelers Insurance Company (Hartford, CT)
- …recommendations. Develops instructions and training in support of change management . + Conducts post-implementation change incident review analysis and ... strong focus on Problem Management and Change Management . The ideal candidate will support Change...may have responsibility for one or more of the following: Incident Management :Develops MTTR (Mean Time to Resolve)… more
- PagerDuty (Columbus, OH)
- …sign-up for job alerts! PagerDuty is seeking a Staff Software Engineer to join our Incident Management team. As a staff software engineer in our core product, ... high-performing team focused on having a major impact on incident lifecycle management at PagerDuty. The ideal...Participate in your team's on-call rotation, triaging and addressing production issues as they arise. + Conduct thorough testing… more
- ManpowerGroup (Chandler, AZ)
- …- 5 years of experience leading incident triage in a large IT operations production support environment + Prior Technical Generalist / Major Incident ... 3 days onsite / 2 days remote** **Summary:** The Incident Management team is responsible for handling...and/or weekends as needed to handle high priority issues, production recoveries and provide support to monthly… more
- Insight Global (Chandler, AZ)
- Job Description , primary responsibilities are identification and resolution of production incidents. Problem Management post incident resolution to ... enterprise ITSM tool. Ability to be part of IT production support team providing front-line technical ...to issues related to Incident / Problem Management , Release/Deployment, Operational Readiness, Application Monitoring & Production… more
- Fiserv (Berkeley Heights, NJ)
- …make an impact on a global scale, come make a difference at Fiserv. **Job Title** Production Support Advisor **What does a successful Production Support ... Fiserv?** As a part of the North Front End Production Support Team, you will be responsible...writing Splunk queries + 4+ years of experience in incident , change and problem management + Bachelor's… more
- Truist (Atlanta, GA)
- …shift (United States of America) **Please review the following job description:** The Production Support Engineer II is responsible for providing day-to-day ... higher-complexity issues to senior engineers as needed.** **Assist in automating routine production support tasks by developing or modifying scripts and tools.**… more
- AON (Fort Washington, PA)
- …while applying best practices and governance. + Provide support for production environment including incident management and resolution. + Prepares ... applying best practices and governance. + Provide support for production environment including incident management and resolution. + Prepares "as is" and… more
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